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Home » Articles » April Outsource Report: 1,210 Inquiries, 3,298 Roles Worth $99M

April Outsource Report: 1,210 Inquiries, 3,298 Roles Worth $99M

April outsourcing performance

April outsourcing performance

Web traffic and outsourcing interest remained steady throughout April. The Outsource Accelerator (OA) website had a strong finish with 704,373 page views (-8.70%) from 247,823 visitors (+5.59%). From this traffic, the Source Partner platform generated 1,210 inbound inquiries (-2.73%) from 62 countries, representing 28 sectors.

Out of the 1,210 inquiries, 965 quotation requests (+0.10%) were received. These requests represent an estimated 3,298* full-time staff with an outsourcing value of $98,940,000*. See all analyses in the Source Partner dashboard.

In the last 12 months, OA generated 18,852 outsourcing inquiries with 15,803 quotation requests. The annualized quotation inquiries amounted to a total value of $1,537,050,000*, requesting 51,235* full-time roles.

*Conservative client value calculation: take the lowest end of their role request numbers, multiply by conservative top-line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration)

Key metrics for April 2024

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Total outsourcing inquiry value – April 2024

Total outsourcing inquiry value - 12 months

Total outsourcing inquiry value – 12 months

Total outsourcing inquiry value - 12 months

Notable inquiries

Outsource Accelerator generated a daily average of nearly 40 inbound outsourcing inquiries in April. Of the total 1,210 inquiries, 965 were quotation requests. Here are six interesting examples:

Quality analysis

Outsource Accelerator analyzes the data from all inquiries monitoring them for quality. The platform assesses lead quality on a range of validation, quality, and engagement metrics.

Quality analysis

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OA500 2024: The Global Outsourcing Firm Index

Outsource Accelerator monitors the outsourcing industry and has developed a ranking system for all outsourcing firms globally. Our Research Team has spent the last 12 months collecting the necessary data (measuring over 20 publicly available metadata points), analyzing, and publishing the findings.

The Global Outsourcing Firm (BPO) Index catalogs, analyzes, and compares all known outsourcing firms globally. The index provides a great indicator of a firm’s reputation and prominence.

Read the OA500 methodology white paper here or browse the fully-interactive OA500 directory.

The OA500 2024 is a comprehensive analysis of the $280bn global outsourcing industry. It is the first objective index of the world’s top 500 outsourcing firms and has become a vital metric for the industry.

Outsourcing inquiry insights – April 2024

The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from this month:

Number of roles initially required

Clients typically start with a smaller requirement and then grow the team once they settle the team

Number of roles initially required

Size of clients’ company

The inbound inquiries come from companies of all sizes – from startups to multi-national enterprise

Location of clients’ company

The client inquiries come from across the globe – typically from the high-cost English-speaking nations

Clients’ company sector

The client companies cover almost every sector possible, and the roles they seek are also very varied

Source Partner v3.0 is now live!

The new Source Partner dashboard is now live!  The v3.0 release is a complete rebuild and offers unrivaled tools to help outsourcing firms attract new clients and make more sales. It offers:

➤ Powerful business intelligence tools to identify outsourcing client prospects.
➤ Get introduced to hot inbound outsourcing inquiries.
➤ Powerful analytics and business intelligence tools to assist the sales process.

The most powerful outsourcing platform

The Source Partner platform is the world’s most powerful outsourcing marketing platform, business intelligence tool, and community. Join us in this journey. Early birds catch the worm!

List or claim your company page today – and get access to the SP dashboard. It’s free.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

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