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629 Outsourcing Inquiries Worth $58M – Quality Rise Underway – June Report

629 Outsourcing Inquiries Worth $58M - Quality Rise Underway - June Report

June outsourcing inquiry & traffic analysis

Outsource Accelerator continues to grow its traffic and inbound outsourcing inquiries in June.  Total inbound inquiries rose to 629 representing 29 different business sectors, from 49 countries.  There were 400 outsourcing quotation requests, representing an estimated 1,935 full-time staff worth $58,050,000. See all statistics in the Source Partner dashboard.

Quality analysis

However, the quality of the leads dropped in May, and this continues to be a focus of the Source Partner Program going forward. The lead quality for June improved on May, however, it is not as good as April.  Outsource Accelerator is focusing on ways to build traffic and inbound inquiries, whilst at the same time maintaining a high level of quality. We have implemented an automated data analysis (algorithm) of the leads, so that we now have a realtime picture for the lead generation activities.  We will soon be implementing this into the Source Partner dashboards.

Outsource Accelerator is also launching a new website, new landing pages, and new visitor engagement funnels over the next 4-6 weeks.  These new implementations will have a positive impact on conversion rates, client engagement and will also mitigate lower quality inquiries.

validation score of all inquiries

Despite the challenging month in for quality, all metrics continue to improve. For June, the website generated 61,309 unique visitors and 192,903 page views, and created inbound outsourcing inquiries valued at $58,050,000* representing 1,935* new full-time jobs. The annualised quotation inquiries amounted to an estimated total combined value of $260.4M* requesting a total of 8,681* full-time roles.

*Conservative client value calculation: take the lowest end of their role request numbers, multiply by conservative top-line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration)

Key metrics for June

Key metrics for June

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Total outsourcing inquiry value – last 12 months

Total outsourcing inquiry value - last 12 months

Outsourcing inquiry value – June 2021

Outsourcing inquiry value - June 2021

629 inbound client inquiries

OA generated over 20 inbound outsourcing inquiries for every day of the month in June and over 400 quotations requests for the month. Of those 400 requests, here are just 6 interesting inquiries:

ecommerce education

Outsourcing inquiry insights

The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from June:

Number of roles required – initially
Clients typically start with a smaller requirement and then grow the team once they settle the team
Number of roles required - initially
Size of clients' company
Size of clients’ company

The inbound inquiries come from companies of all sizes – from startups to multi-national enterprise

Location of clients’ company

The client inquiries come from across the globe – typically from the high-cost English-speaking nations

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Location of clients' company
Client's company sector
Clients’ company sector
The client companies cover almost every sector possible, and the roles they seek are also very varied
Live BPO dashbboard

OA website performance

OA’s website continues to grow in strength. However, with seasonal variances in ranking and traffic, sometimes the gains are not so linear and stable. June was a good month though, with a 61,309 visitors (up 7.08%), and an impressive 192,903 page views (up 7.65%). Every month, OA is producing 200-400 new articles to educate and inform the business community about outsourcing, and to increase ranking with Google. We are also shortly launching a new website, which should increase visitor engagement even further. The 192k page views means that over 6,400 pages are visited every day of the month – all of them exploring Philippine outsourcing services. OA website performance

June Page views comparison

June Pageview Comparison

OA website acquisitions

Outsource Accelerator has recently secured a $1.5m equity-free fund with the purpose of acquiring other websites and external (internet) traffic. This will further OA’s efforts to spread the knowledge of Philippine outsourcing far and wide.
 
>> Read the full article here.

New website launch

Outsource Accelerator is busy with product development. We are planning to launch the new OA website within 4-6 weeks. This is an impressive upgrade and should have a big impact on client engagement. We are also planning to build a launch a Client Dashboard – which aims to increase client inquiry engagement, stickiness and retention.
 
We are also planning to buy and integrate the new external websites.
 
So stay tuned for exciting things ahead. Slowly, we are educating the world about the power of offshore staffing, and demonstrating through action that the great outsourcing nations provide world-class professionals, skills and talent.
 
We continue to be excited about the prospects of 2021 and the opportunity to put outsourcing and offshore staffing on the global stage.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.