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Collections manager job description

Job description: Collections manager

Company overview

[Company Name] is a leading financial firm committed to delivering excellence in financial management services.

With a focus on loan and debt recovery, we strive to provide superior offerings to our clients while maintaining ethical and responsible business practices.

About the role

Position: Collections manager

Location: [City, State]

Type: [Full-Time/Part-Time/Contract]

Reports to: [Supervisor/Manager/Team Lead]

As a collections manager at [Company Name], you will play a pivotal role in optimizing our debt recovery processes and maximizing collections efficiency.

You will be responsible for overseeing our collections team, developing strategies to recover outstanding debts, and ensuring compliance with relevant laws and regulations.

Key responsibilities

  • Manage the end-to-end collections process, from delinquency to resolution, ensuring efficiency and effectiveness.
  • Negotiate with debtors to recover unpaid debts and establish realistic payment terms.
  • Develop, implement, and update collections policies and procedures to improve collection performance.
  • Train and supervise the collections team, motivating them to achieve collection goals.
  • Generate reports and conduct analysis to provide insights for decision-making and process improvement.
  • Collaborate with external collection agencies or legal teams, when necessary, to ensure legal compliance and maximum recovery.

Qualifications and skills

  • Proven experience in collections or financial management or a similar role
  • Strong leadership and team management skills
  • Excellent communication and negotiation abilities
  • Proficiency in data analysis and reporting
  • Knowledge of debt collection laws and regulations
  • Attention to detail and accuracy in record-keeping

Educational requirements

We will prioritize applicants with a Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. 

Working conditions

This is a full-time position based at our [office location and address]. However, for qualified candidates, we offer the flexibility to work remotely.

As a collections manager, you will work in a fast-paced and dynamic environment. Occasional overtime may be required during peak periods. Some travel may be necessary for meetings or training purposes.

How to apply

To apply for the position of collections manager at [Company Name], please submit your resume and a cover letter detailing your relevant experience and skills to [email address]. 

Please indicate “Collections Manager Application” in the subject line of your application email.

Benefits of joining [Company Name]

  • Competitive salary that aligns with your work experience
  • Comprehensive health insurance coverage (i.e., health, dental, and optical)
  • Retirement savings plan with company-matching contributions
  • Paid vacation and sick leave
  • Professional development and training opportunities in the financial industry
  • Flexible work schedule and remote work options
  • Collaborative and inclusive work culture and environment

Application deadline

The application deadline for the collections manager position is on [specific date and time]. We encourage those interested to apply promptly, as we will review candidate submissions on a rolling basis.

At [Company Name], your expertise in collections management will contribute to our mission of financial stability and debt recovery excellence. Join our team and make a significant impact in the industry!

Note: We will notify shortlisted candidates for further consideration.

*Further streamline your hiring process for a collections manager by taking advantage of our interview questions guide.


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