• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Glossary » Workforce planner

Workforce planner

Definition

What is a workforce planner?

A workforce planner ensures that a business runs smoothly. It is one of the highest-ranking management jobs in any company. A workforce planner must be a seasoned professional with excellent management skills

The entire purpose of hiring a workforce planner is to ensure that the company’s business plan and its personnel are in sync. Dashboards for work volume and staffing forecasts are created and maintained by the workforce planner. 

In addition, a workforce planner gathers organizational data and utilizes it to create reports on work volume and expected employee requirements. Depending on the needs of the firm, reports are created on a daily, weekly, monthly, or annual basis.

The data is then used to enhance business operations, such as optimizing work schedules and identifying important roles.

Moreover, this position is in charge of workforce management and load balancing during work peaks and troughs. The workforce planner provides schedule modifications and recommendations to enhance service and quality.

What is a workforce planner

Common duties of a workforce planner

A workforce planner does not only monitor practices but also establishes new rules within an organization’s talent management department. 

The following are other tasks that a workforce planner does:

Forecasting staffing needs

Working with the HR department and the executive management team, a workforce planner is responsible for designing a staffing strategy. They make accurate estimates for hiring demands and assess the capabilities that new hires will need.

Recruiting skilled applicants

The workforce planner can prepare a detailed staffing strategy once the corporate executives review the data. This strategy will assist in matching job candidates with the best opportunities.

Employee training programs for skill development

A workforce planner must create employee training programs, which can provide employees with the information and skills they need to achieve the company’s objectives. Employee training programs teach employees how to work more effectively and efficiently.

Job fulfillment

One of management’s primary responsibilities is to guarantee that employees are productive while preserving the quality of their job. There are various approaches for management to keep personnel performing at a high level. 

Developing staff training programs, increasing workplace communication, resolving disagreements fairly, and introducing reward and pay bonuses are all examples of ways to keep performance levels high.

Reassigning workers

It is critical to verify that each employee has received the necessary training. When positions open up, the workforce planner can suggest employees who can fill the vacancies. The company can then hire new personnel to expand its operations.

The workforce planner is also responsible for categorizing occupations, determining when a position becomes outdated, and offering strategic recommendations to upper management for decision making.

Common duties of a workforce planner

What are the phases of workforce planning?

Workforce planning outlines the business’ future labor requirements to fulfill goals and objectives. Here are the phases of an effective workforce planning process.

Setting of a strategic direction

Setting the strategic direction for the workforce plan entails recognizing significant mission goals and future objectives specified by corporate management. This should also include how the workforce should be aligned to achieve them.

Supply analysis

Supply analysis involves learning about the existing workforce and how it is expected to evolve as a result of turnover and other factors.

Demand analysis

Understanding the organization’s present and potential workforce requirements is crucial when conducting a demand analysis. 

Analyzing gaps

This phase includes establishing the top priority gaps with the biggest effect on organizational performance. The gaps between workforce need and supply should also be analyzed.

Solution implementation

Once the workforce gaps have been identified, the appropriate actions should be planned according to the company’s goals.

Monitoring progress

It’s critical to routinely assess the success of your existing workforce planning solutions and their impact on the gaps they’re supposed to close, as well as improve solutions to maximize their efficacy.

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image