Outsourcing directory
The world's most complete directory of global Business Process Outsourcing firms.
We found 4,806 companies
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The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.
Sectors- Admin Support
- Customer Service
- Engineering Architecture See all
Glassdoor rating4.2/5
Rank #240Seat:
500-999DA: Domain Authority
29Revenue:
$1 mil. - $5 mil.Founded:
2017Locations:
5
LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Seat:
100-249DA: Domain Authority
-Revenue:
-Founded:
2021Locations:
-
Simply Contact is a customer support operations partner for companies in complex, regulated, and high-expectation industries. Founded in 2013 and headquartered in Warsaw, the company designs and runs tailored support systems that combine industry-trained teams with AI embedded into workflows where it provides demonstrable impact. Today Simply Contact employs 700+ agents across the UK, Poland, Romania, Bulgaria, Slovakia, the Czech Republic, Moldova, and Ukraine, handling over 10 million customer requests annually in 30+ languages. 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Operations span eight European locations with agents hired for cultural and linguistic alignment with Western markets. All agents hold a bachelor's degree or higher. Monthly attrition is 5%, supported by structured onboarding, continuous training, and clear career progression. 𝐂𝐨𝐫𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Simply Contact delivers a full range of support and BPO services, including: - Omnichannel customer support (voice, chat, email, social media) - Multilingual support in 30+ languages - Back-office processing and data operations - Technical support - Trust and safety - AI-enhanced customer support with voicebots, real-time translation, QA automation, knowledge base assistants, and agent training simulations 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 Simply Contact's pricing is tailored to each engagement and depends on request volume, channel mix, language requirements, and operational complexity. The company offers both shared agent models for smaller projects and dedicated team setups for larger operations. Each solution is scoped individually. 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐟𝐨𝐜𝐮𝐬 The company works across industries where support quality directly affects revenue, compliance, and brand trust: - Aviation and travel - Fintech and banking - Retail and e-commerce - Healthcare - SaaS - Mobility and delivery Clients include Wizz Air, Bolt, Metro, Ditto Music, and Yves Rocher. 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 Simply Contact consistently delivers 80%+ CSAT, over 90% QA scores, up to 70% cost reduction compared to in-house support, and 80%+ first-call resolution. The company holds PCI DSS, ISO 27001, ISO 27701 certifications and complies with GDPR and HIPAA.
Sectors- Agency Contract Partner
- Build Operate Transfer
- Customer Service See all
Glassdoor rating4.7/5
Rank #462Seat:
100-249DA: Domain Authority
20Revenue:
$100 mil. - $250 mil.Founded:
2013Locations:
4
Intelassist is a boutique business process outsourcing (BPO) company, founded in 2007. Headquartered in Manila with senior leadership based in both the United States and the Philippines, Intelassist serves as a strategic partner to organizations seeking high-performing, fully integrated offshore teams. We support clients across a range of industries, including architecture, engineering, finance, healthcare, information technology, and customer care by providing skilled professionals who function as dedicated remote employees, aligned with each client’s tools, culture, and operating standards. Our model is intentionally different from traditional outsourcing vendors. Rather than deliver transactional services, we build customized offshore staffing solutions through close collaboration with our clients. Every engagement is designed to meet specific business objectives, maintain continuity of operations, and support long-term growth. Clients retain full control over team structure, schedules, task assignments, and performance goals, while Intelassist manages recruitment, infrastructure, HR, compliance, and day-to-day operational oversight. Our workforce is composed of over 1,000 professionals fluent in English, hold U.S.-accredited college degrees, and are fully vetted through background checks and role-specific assessments. With an average tenure of over five years, our team members offer both stability and institutional knowledge. This consistency, combined with a rigorous onboarding and training framework, allows Intelassist to deliver immediate value while minimizing the disruption typically associated with scaling remote operations. Our pricing model reflects the caliber of talent and operational maturity we provide—not simply the lowest possible cost. We prioritize long-term retention, performance alignment, and measurable outcomes that support strategic business goals. For companies seeking a remote staffing partner that understands the importance of quality, trust, and continuity, Intelassist offers a proven, people-first approach backed by nearly two decades of operational excellence.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating4.5/5
Rank #511Seat:
250-499DA: Domain Authority
11Revenue:
$25 mil. - $50 mil.Founded:
2008Locations:
5
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👋 Welcome to RevGen Genius We’re excited to connect and explore how we can support your growth. Who We Are: RevGen Genius is a boutique nearshore staffing and outsourcing partner helping companies scale smarter, not heavier. We provide highly qualified talent in Latin America for roles across: 📞 Lead Generation 💬 Customer Experience (CX) 📊 Marketing Execution & Support 📂 Project Management 🧑💻 Executive Assistance.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
500,000Founded:
2023Locations:
-
Kinetic Innovative Staffing helps small, medium, and startup businesses grow by providing skilled offshore staff at a fraction of local costs. Discover cost-effective outsourcing solutions today!
Sectors- Admin Support
- Animation Multimedia
- Back Office Support See all
Glassdoor rating4.7/5
Rank #1424Seat:
100-249DA: Domain Authority
30Revenue:
$10 mil. - $25 mil.Founded:
2013Locations:
1
At iNash Inc Ltd, we offer comprehensive Business Process Outsourcing (BPO) and IT solutions designed to streamline operations, enhance efficiency, and support long-term growth for organizations across sectors. Our BPO services include HR outsourcing—covering recruitment, onboarding, payroll, compliance, and employee relations—as well as back-office support such as data entry, document management, and virtual administration. We also provide content and creative services including social media management, copywriting, and graphic design, alongside digital marketing support that spans SEO, paid ads, and analytics. In addition to traditional BPO services, iNash Inc Ltd delivers a robust suite of IT and cybersecurity solutions. These include cyber security consulting, governance, and AI-based security services, as well as application development for web and mobile platforms. We offer full-spectrum IT support, network implementation, OS and anti-virus deployment, and operate both Security Operations Center (SOC) and Network Operations Center (NOC) functionalities. Our virtual Chief Information Security Officer (vCISO) services provide strategic oversight, while our backup and recovery, incident response, and governance, risk and compliance (GRC) services ensure your systems are resilient and audit-ready. We also offer identity and access management, Microsoft 365 and Google Workspace support, email configuration and security, and comprehensive cloud implementation and migration services. Our IT division is further enhanced by AI-based customer support tools and remote assistance capabilities, including desktop and firewall support, operations, and maintenance. At our core, we are a service-driven team committed to helping organizations scale with confidence—offering expertise, reliability, and customized solutions that adapt to our clients’ evolving needs. Whether you're a startup building operational capacity or an established enterprise seeking digital transformation, iNash Inc Ltd is your trusted partner for smart, secure, and scalable outsourcing.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Rank #3113Seat:
1-49DA: Domain Authority
2Revenue:
UnknownFounded:
2021Locations:
1
Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.
Sectors-Glassdoor rating3.9/5
Rank #82Seat:
1000-4999DA: Domain Authority
46Revenue:
$500 mil. - $1 bil.Founded:
1998Locations:
6
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Outsourcing to the Philippines made easy. Platinum Outsourcing is an ISO9001 certified, award winning, trusted and professional outsourcing provider, helping Australian and US based businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey here and save up to 75% compared to hiring onshore, with no upfront costs or commitment.
Sectors- Admin Support
- Animation Multimedia
- Customer Service See all
Glassdoor rating4.6/5
Rank #998Seat:
50-99DA: Domain Authority
12Revenue:
$1 mil. - $5 mil.Founded:
2019Locations:
3
- Sectors-Glassdoor rating-Rank #2983
Seat:
1-49DA: Domain Authority
9Revenue:
Under $500,000Founded:
2024Locations:
1
Offshore MVP is one of the premier offshoring companies in the Philippines that connects global businesses with offshore professionals from the Philippines. With over 500 offshore staff and 60+ global clients, Offshore MVP provides the best offshoring solutions to every business challenge of our clients. Over the years we've proven to help our clients grow their businesses by providing high-caliber professionals with industry knowledge and excellent skills. Our MVP team communicates with our clients and guides them every step of the way throughout their offshoring journey. The MVP experience we give our clients has allowed us to build long-lasting partnerships together with their offshore MVPs. Offshore MVP can scale your organization quickly & cost-effectively with a dedicated offshore professional. Message our Executive General Manager, Nick Ogden, to know more about offshoring!
Sectors- Admin Support
- Animation Multimedia
- Customer Service See all
Glassdoor rating3.7/5
Rank #698Seat:
250-499DA: Domain Authority
20Revenue:
$25 mil. - $50 mil.Founded:
2017Locations:
1
USource is a digital outsourcing company delivering back office services and digital staff, at scale and speed, for digital services, operations and digital platforms. A digital world needs digital staff. Let us take your businesses from thinking digital to being digital. We’ve delivered results for hundreds of businesses, both large and small, across a global marketplace – Australia, United States, Canada, United Kingdom and other English speaking countries.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating4.7/5
Rank #1106Seat:
100-249DA: Domain Authority
21Revenue:
$5 mil. - $10 mil.Founded:
2014Locations:
3
We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4.1/5
Rank #785Seat:
100-249DA: Domain Authority
14Revenue:
$10 mil. - $25 mil.Founded:
2015Locations:
2
We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating-Rank #2610Seat:
1-49DA: Domain Authority
7Revenue:
$1 mil. - $5 mil.Founded:
2018Locations:
2
24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★
Sectors- Admin Support
- Animation Multimedia
- Customer Service See all
Glassdoor rating3.2/5
Rank #991Seat:
50-99DA: Domain Authority
16Revenue:
$10 mil. - $25 mil.Founded:
2001Locations:
2
At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.
Sectors- Back Office Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.3/5
Rank #1557Seat:
1-49DA: Domain Authority
16Revenue:
$1 mil. - $5 mil.Founded:
2022Locations:
1
Founded in 2006, CCI global is an international, African based business process outsourcing organization whose focus on growth, quality service delivery and commitment to establishing long term partnerships has enabled it to become a top tier BPO operator in Africa. With an international global HQ based in Dubai, CCI Global is a 17,000+ employee strong organization transforming how BPOs do business while retaining the essence of what makes us competitive, flexible and adaptable in a dynamic global business environment. We are a diverse organization that operates across South Africa, Kenya, Ethiopia, Rwanda, Ghana, Botswana, Egypt, Bulgaria and Ukraine and with continued expansion on the horizon. Our focus on people combined with our client centric operating model has created a business enhancing, multi sector, multi-channel & multilingual delivery center capability servicing a global customer base of over 80+ leading brands across the USA, UK, Australia and Africa operating 24x7x365.
Sectors- Customer Service
- Full Service Bpo
Glassdoor rating3.5/5
Rank #239Seat:
5000-9999DA: Domain Authority
25Revenue:
$100 mil. - $250 mil.Founded:
2006Locations:
3
VIZX Global Solutions is a premier provider of Business Process Outsourcing (BPO) services. Our specialization lies in providing RPO services, Back-Office Solutions, CX and Call Center support. With our presence in Los Angeles, CA, and Nairobi, Kenya, we are strategically positioned to support your organization’s needs on an international scale. With over 7 years dedicated to BPO services, VIZX Global Solutions has strong track record of delivering exceptional results. Our journey began in 2017 with the launch of VIZX International in Nairobi, Kenya, starting with a capacity of 100+ seats and five U.S.-based clients. Despite challenges, including the Covid-19 pandemic, we expanded our services and adapted to the evolving needs of different industries. In 2022, we moved our Nairobi office the iconic Britam Towers, expanding our capacity to 400 seats with scalability up to 600+ seats. Today, VIZX Global Solutions boasts a diverse portfolio, servicing companies with combined annual revenues exceeding $1 billion. We are confident that our extensive experience and proven capabilities make us the ideal partner to streamline your operations and enhance your recruitment strategies. We look forward to the opportunity to discuss how VIZX Global Solutions can contribute to your organization’s success.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating5/5
Rank #1556Seat:
1-49DA: Domain Authority
14Revenue:
$5 mil. - $10 mil.Founded:
2011Locations:
1
Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.
Sectors- Customer Service
- Full Service Bpo
- Inbound Outbound See all
Glassdoor rating5/5
Rank #1358Seat:
1-49DA: Domain Authority
10Revenue:
$5 mil. - $10 mil.Founded:
1994Locations:
1
Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating4.5/5
Rank #1228Seat:
50-99DA: Domain Authority
10Revenue:
$1 mil. - $5 mil.Founded:
2018Locations:
1
At Platonics, we believe that empowering top talent can transform your business. Imagine building a team of rockstars who will elevate your company and enhance your professional lifestyle—this is your opportunity to make it happen! Whether you’re a business owner, HR manager, team leader, or physician, we’re here to help you assemble the team you’ve always envisioned. And here’s the best part: you could achieve this for about 50% of your current costs! 😉 Let’s take your business to new heights together!
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating3.6/5
Rank #2189Seat:
1-49DA: Domain Authority
5Revenue:
$1 mil. - $5 mil.Founded:
2021Locations:
2
Deel is a global HR and payroll platform that helps companies hire, manage, and support distributed teams across borders through a single integrated solution. The platform provides businesses with tools, features, and guidance that simplify global workforce management and create access to international opportunities. As a global people platform, Deel enables companies and teams to collaborate more efficiently while supporting remote and international operations worldwide. The company has helped more than 35,000 businesses build and manage distributed teams, with its global client network continuing to expand rapidly.
Sectors-Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
2019Locations:
-
With teams across four countries and delivery centers in both nearshore and offshore regions, Express International offers the flexibility modern businesses need to scale efficiently. Our geographic reach allows us to align with your time zones, communication preferences, and customer expectations—whether you're based in North America, Europe, or beyond. We understand that outsourcing isn’t one-size-fits-all. That’s why our approach is built on cultural awareness, adaptability, and close collaboration. By blending local knowledge with global capability, we help our clients deliver seamless service to their customers—wherever they are.
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating4.2/5
Rank #684Seat:
250-499DA: Domain Authority
9Revenue:
$10 mil. - $25 mil.Founded:
2013Locations:
3
- Sectors-Glassdoor rating-Rank #3351
Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2024Locations:
1
At Epic Virtual Outsourcing Services, we're your dedicated partners in transforming business operations. Our goal is to revolutionize your outsourcing experience by providing top-tier virtual assistance, impeccable customer service, and tailored solutions that elevate your business to new heights!
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating-Rank #3022Seat:
1-49DA: Domain Authority
4Revenue:
$500,000 - $1 mil.Founded:
2019Locations:
1
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