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Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

Find the right outsourcing partner for your business.

Explore company profiles, services and locations. Get expert help choosing a provider that fits your needs.

  • Company profiles Get to know outsourcing firms and what they offer.
  • Services & expertise Explore capabilities that match the work you need done.
  • Industry experience Review the sectors and types of clients firms serve.
  • Delivery locations See where providers operate and deliver their services.
  • Company background Read company overviews, highlights and news.
  • OA 500 rankings Discover firms featured in the OA 500 index.
  • Source Partner network Explore Outsource Accelerator’s partner firms.
  • Sourcing guidance Talk through your requirements with the OA team.
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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Outsourced is a premium ISO certified offshore staffing company providing the top 5% of talent globally to international companies.We provide the top 5% of talent from the Philippines, India, Malaysia, Argentina, Colombia, and Vietnam, who are 100% dedicated full-time to your business and consistently exceed expectations. Whether you need remote home-based or office-based staffing, we offer flexible offshore solutions.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.4/5

    • Seat:

      500-999
    • DA: Domain Authority

      16
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2012
    • Locations:

      2
  • Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia's Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    4.4/5

    Rank  #50
    • Seat:

      1000-4999
    • DA: Domain Authority

      31
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2005
    • Locations:

      8
  • We are an Australian Family Owned Business with over 6 years of Offshoring. Team Global Talent Hub is here to help you with offshoring an extension of your team. With over 6 years of experience in offshoring, we understand the challenges and uncertainties involved. That's why we established Team Global Talent Hub - to support our extended team and manage extended teams for other businesses. We have extensive knowledge of Australian company requirements and Philippine work culture. We encourage diversity and inclusiveness in the workplace. We employ only candidates with high work ethic and commitment to servicing your business. We provide a seamless extension of your Australian workforce. Our Mission is to fuel business growth with customized offshore talent solutions, providing tailored staffing through our global network and dedicated professionals. Our Vision is to lead in offshore talent solutions, empowering businesses globally to achieve sustainable growth through innovative, tailored staffing that drives long-term success.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    • Seat:

      50-99
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • Outposter is a global staffing company headquartered in Brisbane, Australia, with teams across the Philippines, India, Singapore and Vietnam. We help businesses build skilled, reliable teams without the complexity, risk or uncertainty that can come with outsourcing. Outposter is ISO27001 certified, B Corp Certified and recognised as a Best Place to Work, giving clients confidence that our business is built on security, transparency, culture and long-term impact. Every person we place is carefully recruited, vetted, trained and supported by us, so our clients get more than just extra capacity. They get people who are set up to perform, grow and contribute from day one. Our teams support businesses across customer service, administration, marketing, social media, design, finance, technology and more. From short-term projects to long-term roles, we help companies scale with confidence.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.6/5

    Rank  #1169
    • Seat:

      250-499
    • DA: Domain Authority

      15
    • Revenue:

      $5m+
    • Founded:

      2020
    • Locations:

      -
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  • LAdmins is not a traditional BPO. We are a remote staffing partner built for companies that want serious cost savings without sacrificing quality or culture. We place dedicated remote professionals in finance, accounting, admin, customer support, operations, IT, and telecom. These are not shared resources. They are fully integrated members of your team. Our difference is simple: long-term talent partnerships over transactional outsourcing. We invest in our people with competitive pay, benefits, and active engagement. The result is stronger retention, better performance, and teams that actually stick. We handle recruiting, HR, compliance, payroll, equipment, and workforce management. You get a fully enabled professional without the overhead or liability. Clients typically save 40 to 70 percent compared to domestic hiring while gaining a committed, high-performing team member. Ethical staffing. Measurable savings. Real integration. That is LAdmins.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2021
    • Locations:

      -
  • With more than 25 years of proven success in omnichannel customer contact services, NQX is recognized for operational excellence and its strong corporate culture. We are Canada's largest contact center provider and the world’s largest employer of French-speaking Canadian agents. NQX has been honored with the Waterstone Most Admired Corporate Culture Award every year from 2018 to 2023 and has one of the highest employee engagement and lowest attrition rates in the industry!

    Sectors
    • Back Office Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating

    2.8/5

    Rank  #464
    • Seat:

      10000+
    • DA: Domain Authority

      1
    • Revenue:

      $100 million to $500 million
    • Founded:

      1999
    • Locations:

      1
  • Launched in 2006, Open Access began as a telemarketing firm before expanding its portfolio of outsourcing solutions the following year. Today, we provide multichannel processes for businesses of every industry, size, and location. Our offices are located in Makati and Davao, Philippines; Taipei, Taiwan; Xiamen, China; and Las Vegas, Nevada, USA. We are committed to helping businesses across industries scale their customer support, back office, and knowledge process support by delivering 24/7 solutions in over 30 languages.

    Sectors
    • Back Office Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4/5

    Rank  #230
    • Seat:

      1000-4999
    • DA: Domain Authority

      39
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2006
    • Locations:

      6
  • For more than 20 years, Touchstone Communications has helped companies across the U.S., Canada, and the U.K. improve customer experiences, scale efficiently, and create measurable business value. We deliver flexible omnichannel BPO solutions through four global delivery locations, providing dedicated teams of trained agents and leadership tailored to each client’s needs. Our all-inclusive monthly pricing model covers recruiting, training, quality assurance, agents, team leads, supervisors, omnichannel technology and licenses, and secure operational infrastructure, including SOC2 & PCI-compliant facilities. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.9/5

    Rank  #290
    • Seat:

      1000-4999
    • DA: Domain Authority

      22
    • Revenue:

      $30M
    • Founded:

      2003
    • Locations:

      3
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  • Intelliworx Ph is a leading province-based and locally-owned outsourcing center based in Mindoro province, Philippines. We specialize in customer service, virtual assistant services, and business solutions such as administrative support, bookkeeping, digital marketing, social media management, graphic design, video editing and many more. We can also provide specialized roles such as professionals with certain licenses and certifications. We help businesses streamline their operations through effective action plans and reliable team members at very affordable service rates.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    2/5

    Rank  #2741
    • Seat:

      1-49
    • DA: Domain Authority

      8
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    2.6/5

    Rank  #615
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2011
    • Locations:

      3
  • RCM Staff is a medical billing outsourcing company in the Philippines providing billing, coding, AR follow-up, denial management, payment posting, eligibility verification, prior authorization, and medical virtual assistant support. Founded by an RCM professional with 18+ years of U.S. healthcare experience, we help practices, billing companies, and healthcare organizations build reliable, HIPAA-trained offshore teams.

    Sectors
    • Back Office Support
    • Outsourcing Consultancy
    • Specialized Bpo Vertical
    Glassdoor rating
    -
    • Seat:

      1-49
    • DA: Domain Authority

      -
    • Revenue:

      $1M
    • Founded:

      2024
    • Locations:

      -
  • Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

    Sectors
    • Back Office Support
    • Customer Service
    • Employer Of Record Eor
    • See all
    Glassdoor rating

    4.2/5

    Rank  #240
    • Seat:

      1000-4999
    • DA: Domain Authority

      29
    • Revenue:

      -
    • Founded:

      2014
    • Locations:

      5
  • Paragon Outsourcing is a fully managed offshore staffing solutions company delivering world-class standards and unparalleled flexibility and transparency. We are greatly committed to delivering high-quality business solutions and fully managed staffing services to clients across a diverse range of industries. The company is situated in Paragon Building at Clark Freeport Zone in Pampanga. Being one of the main economic zones outside Manila, it has become a seat for BPO companies in Luzon next to NCR. The building, meanwhile, is accessible to several restaurants and leisure centers, making it an ideal place for work and recreation. Paragon Building, 2F, 2 Mon Tang Ave., Clark Freeport, Zone, 2009 Pampanga

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.6/5

    Rank  #1036
    • Seat:

      250-499
    • DA: Domain Authority

      12
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2017
    • Locations:

      1
  • Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.

    Sectors
    -
    Glassdoor rating

    2.9/5

    Rank  #179
    • Seat:

      250-499
    • DA: Domain Authority

      30
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      1970
    • Locations:

      21
  • Sourcefit is a global business process outsourcing company headquartered in Quezon City, Metro Manila, Philippines, providing custom offshore and nearshore staffing solutions built to create lasting value in clients' outsourced teams. With more than 2,000 professionals across six countries, Sourcefit supports 220+ clients spanning 50+ industries.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #189
    • Seat:

      1000-4999
    • DA: Domain Authority

      32
    • Revenue:

      $250 mil. - $500 mil.
    • Founded:

      2009
    • Locations:

      5
  • At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #601
    • Seat:

      1000-4999
    • DA: Domain Authority

      25
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2017
    • Locations:

      5
  • Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating

    3/5

    Rank  #75
    • Seat:

      10000+
    • DA: Domain Authority

      33
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2001
    • Locations:

      8
  • Outsourced is a leading Business Process Outsourcing (BPO) in the Philippines providing premium offshore staffing and remote staff outsourcing to companies worldwide. With over 10 years experience and over 1,000 staff dedicated to over 250 international clients, Outsourced specializes in providing professionals of the highest standards who continue to exceed our client’s expectations We help our clients scale their businesses by delivering custom built dedicated remote teams combined with our ISO certified quality systems and information security, and backed by our award-winning 24/7 service and support. Our state-of-the-art offices are based in Manila, Pampanga and Cebu and we also deliver home-based remote staff located all over the Philippines.

    Sectors
    -
    Glassdoor rating

    4.6/5

    Rank  #71
    • Seat:

      1000-4999
    • DA: Domain Authority

      33
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2006
    • Locations:

      5
  • Virtustant is a remote staffing agency that places vetted bilingual professionals from Latin America with US companies. Founded in 2021 and headquartered in St. Petersburg, Florida, it has completed 2,000+ placements for more than 1,000 US client companies. The model is zero fee. Clients pay no recruitment or placement charge at any point and cover only their hire's all-in hourly rate, which starts at $7/hr and lets them save up to 70% against a comparable US hire. Only the top 1% of applicants are hired: of every 100, about 22 pass recruiter screening, 9 clear IQ, skills and English testing, 3 reach a client shortlist and 1 is hired. Clients receive a shortlist of 3 to 5 candidates within 48 hours of their first call and can have someone working within 72 hours. Virtustant handles contracts, payroll and the paperwork, and every placement carries a lifetime replacement guarantee. Virtustant ranked No. 661 on the 2026 Inc. 5000.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      1000-4999
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2021
    • Locations:

      -
  • Smartsourcing is a Philippines-based BPO founded in 2016, with offices in Cebu, Melbourne, and Bristol, delivering tailor-made outsourcing solutions for scaling businesses across industries. Operating on an outcome-based model, it combines skilled teams with AI-assisted workflows, and has been recognized as a Best Place to Work in Asia multiple years running.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Clark Outsourcing is an American owned and operated, full-service BPO company located in the heart of the fastest growing business district of the Philippines; Clark Freeport. Clark Outsourcing staff get the great opportunity of working for international companies while furthering their careers and receiving much higher compensation than the average Filipino. In return, shareholders and customers get high-quality talent who are also very committed for much lower costs than in their own country. This mission is truly a win, win, win for all three parties.

    Sectors
    -
    Glassdoor rating

    4.5/5

    Rank  #433
    • Seat:

      250-499
    • DA: Domain Authority

      24
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      2
  • CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Inbound Outbound
    • See all
    Glassdoor rating

    5/5

    Rank  #1358
    • Seat:

      1-49
    • DA: Domain Authority

      10
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      1994
    • Locations:

      1
  • Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.4/5

    Rank  #674
    • Seat:

      100-249
    • DA: Domain Authority

      21
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2019
    • Locations:

      1
  • Turritopsis Consulting is a U.S.-based Business Process Outsourcing (BPO) provider dedicated to delivering exceptional customer experiences through high-performance contact center solutions. We specialize in customer care, inbound sales, and outbound sales, powered by a nationwide network of highly skilled independent agents. Our approach blends human-focused interactions with technology-enabled execution to build lasting customer relationships and brand loyalty. At Turritopsis, every customer interaction is viewed as an opportunity to elevate your brand – showing customers they’re understood, valued, and supported. Our agents are carefully selected and performance-incentivized, ensuring only the most qualified individuals represent your business. Whether you need scalable support, flexible scheduling down to 30-minute intervals, or alignment with key business KPIs, our tailored outsourcing solutions are designed to meet your service level goals—24/7/365. Let us help you optimize your contact center operations with 100% U.S.-based talent and a commitment to excellence.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #3322
    • Seat:

      1-49
    • DA: Domain Authority

      2
    • Revenue:

      Unknown
    • Founded:

      2025
    • Locations:

      1
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