Outsourcing directory

Sourcefit is a Business Process Outsourcing company based in Manila, Philippines that provides custom offshore staffing solutions with the goal of helping clients build lasting value in their outsourced teams.

RND OptimizAR is a leading business process outsourcing organization that commenced its operations in 1999. With presence in 3 countries across 3 continents and a comprehensive range of services across diverse business, we are one of the leading business support systems in the below domains. Revenue Cycle Management (RCM) Services: Documents management, Automated Insurance eligibility verification, Prior authorization, Doctor's office follow-up, Electronic claim submission & Payments posting, Accounts receivables, MCR, CMN follow up, Rejections & Denial management, CPAP compliance, Inbound call assistance for order entry, Re-supply orders, returns, refunds, appointments & patient engagement systems. Contact Centre, Billing & Back Office Staffing Solutions: Book Keeping, Online Inventory reporting for property inspections, Photo Insertion, Document format conversion, After hours answering, helpdesk & Back office support. Business, Legal, Linguistics Transcription Services: Services for Focus groups, Teleseminars, Publishing, Translation, Education & Media domains. Medical Transcription: ISO 9001 certified, experienced 250+ Medical transcriptionists team adhering HIPPA and ISMS guidelines compliance. 99% Transcript accuracy and 95% in turnaround time varying between 4-24 hour TAT with a daily transcribing capacity for 25000 lines/day, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary, specialty hospitals. Information Security & IT Network Management: Workstations, Storage & Server Management, Off-shore IT Infrastructure monitoring, Cyber security programs, Vulnerability Tests (VAPT), BCP/DR Management, IT Audits & Risk assessment and ISO 27001 guidance & Implementation. Software Development & Customized Applications: Customized Web & Mobile Applications, Microservices architecture, Database Management Systems, Machine learning and Automated testing solutions. RND OptimizAR is amongst the first medical transcription company to have ISO certified quality management systems. The company has successfully trained professionals to render quality services to the US, UK, Canada and Australian markets. Our work is 100% in-house, thus ensuring effective communication and implementation of changing customer needs 24/7/365 days.

Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

BetterSupport.io is your partner for quality-driven outsourcing, not just cost-cutting. We help you scale with dedicated, full-time remote staff from the Philippines, handpicked to work inside your systems like true in-house team members. No shared agents. No platform learning curves. Just reliable, long-term talent - hired fast, fully managed, and saving you up to 70% on staffing costs. Our clients range from fast-growing startups to established companies across the US, Europe, and Australia. Whether you need one team member or ten, we’re built to scale with you. Let us show you how outsourcing can be simple, flexible, and effective.

DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

With teams across four countries and delivery centers in both nearshore and offshore regions, Express International offers the flexibility modern businesses need to scale efficiently. Our geographic reach allows us to align with your time zones, communication preferences, and customer expectations—whether you're based in North America, Europe, or beyond. We understand that outsourcing isn’t one-size-fits-all. That’s why our approach is built on cultural awareness, adaptability, and close collaboration. By blending local knowledge with global capability, we help our clients deliver seamless service to their customers—wherever they are.

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business process management solutions in insurance, accounting & bookkeeping, digital marketing, business intelligence, artificial intelligence and data annotation. FBSPL aims to offer its clients the power of scalability while cutting costs and saving time. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team of experts ensure that our clients receive the highest-quality service customized to their unique needs. We invest in talent, technology, and in-house research to stay ahead of industry trends and provide advanced solutions. Our clients do not see us as mere vendors but as their growth partners. FBSPL is your trusted partner every step of the way. Contact FBSPL today & discover how our business process outsourcing (BPO) & management solutions can transform your business.

KonnectHub is a modern BPO and outsourcing partner that helps businesses scale through reliable, skilled, and cost-efficient remote staff and virtual staffing solutions. We provide end-to-end support for companies looking to streamline operations, reduce overhead costs, and access top global talent without the complexities of traditional hiring. As a privately owned BPO, KonnectHub is built on a foundation of quality, transparency, and long-term client partnerships. Our team specializes in delivering fully managed outsourcing services—from customer support and administrative assistance to digital marketing, sales, IT support, and back-office operations. We combine a rigorous hiring process, ongoing performance management, and dedicated client support to ensure that every remote staff member we deploy is trained, aligned with your workflow, and capable of delivering measurable business results. Whether you’re a startup, a growing company, or an established enterprise, KonnectHub provides flexible staffing models that adapt to your needs and empower your business to scale faster. At KonnectHub, our mission is simple: make outsourcing easy, efficient, and accessible by connecting businesses with dependable remote staff who help increase productivity and drive growth.

ServiceFirst is a global business process outsourcing (BPO) provider headquartered in Orlando, Florida, with delivery hubs in the Philippines, Costa Rica, and Egypt. We help leading brands scale efficiently by combining human expertise with AI-driven workflows to enhance productivity, accuracy, and customer experience. Our multilingual teams support clients across English, Spanish, Arabic, and other key languages—allowing seamless coverage across time zones and markets. What sets us apart is our ability to maintain exceptionally high employee retention through a people-first culture and structured career development programs, ensuring consistent service quality and institutional knowledge across client accounts. By leveraging automation, conversational AI, and data-enabled performance management, we deliver scalable, cost-effective solutions without compromising the human connection that drives brand loyalty.

As a prominent global provider of customer experience BPO solutions, Value Leaders BPO (VLBPO) empowers brands to strengthen connections with their customer base, ultimately enhancing their brand equity. The pursuit of world-class support is crucial for internationally revered brands that value responsiveness, empathy, and personalized assistance. Consumers actively seek these qualities and readily recognize and reward companies that consistently meet such expectations. Catering to clients across various industries, including legal, health and wellness, fintech, gaming, technology, home sharing and travel, digital advertising, social media, streaming, and e-commerce, VLBPO's profound expertise and extensive presence in the US, Canada, and UK markets solidify our reputation as a reliable partner. This is particularly true for emerging, high-growth enterprises aiming to capitalize on limitless opportunities. Our commitment to delivering favourable results extends beyond business success. As we actively engage in socially responsible corporate initiatives focused on effecting positive change in the lives of individuals, communities, and the environment, our corporate social responsibility programs underscore our dedication to making a meaningful impact.

BPO (Business Process Outsourcing) Services are the practice of outsourcing non-core business processes to an external service provider who specializes in delivering these services. RCSPL Canada Inc. is a leading provider of Business Process Outsourcing (BPO) services in Toronto, Canada. Our goal is to help businesses streamline their processes, increase efficiency, and reduce costs through our comprehensive BPO solutions. We understand that every business is unique, and that’s why we offer customized BPO services to meet your specific needs. Our experienced team of professionals will work with you to identify areas where we can make a positive impact, and implement solutions that are tailored to your business. At RCSPL Canada Inc., we believe that outsourcing should be simple and stress-free. That’s why we handle everything from start to finish, so you can focus on what you do best. RCSPL Inc. Canada is one of the top bpo companies in Canada.

Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia's Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow.

For 20 years, Touchstone Communications has provided leading companies in the U.S., Canada, and UK with extraordinary results and value. We offer omni-channel and BPO services in four offshore locations. Most often we provide a team of exclusive, dedicate agents and leadership for an all-inclusive monthly fee per agent. This fee included training, QA, Agents, team lead, and supervisor as well as omni-channel technology (and licenses) and a secure environment including our newest PCI-Compliant facility. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

At Spare Global, we're redefining how businesses scale and thrive by connecting them with exceptional talent from the Philippines. As a leader in global staffing solutions, we blend expert knowledge with a passion for innovation to help our partners achieve unprecedented growth. With a commitment to integrity and collaboration, we ensure every client experiences seamless service and outstanding results. Get Back to Growing Your Business Overcome staffing challenges and cut costs with Spare Global. We connect you with exceptional Filipino talent, letting you focus on growing your business and achieving your goals. Unlock Your Business Potential with Spare Global By connecting you with skilled Filipino professionals, we help reduce costs and eliminate staffing headaches. Focus on what truly matters—scaling your business and reaching new heights. Discover how our tailored solutions can transform your operations today.

Outposter is a global staffing company headquartered in Brisbane, Australia, with teams across the Philippines, India, Singapore and Vietnam. We help businesses build skilled, reliable teams without the complexity, risk or uncertainty that can come with outsourcing. Outposter is ISO27001 certified, B Corp Certified and recognised as a Best Place to Work, giving clients confidence that our business is built on security, transparency, culture and long-term impact. Every person we place is carefully recruited, vetted, trained and supported by us, so our clients get more than just extra capacity. They get people who are set up to perform, grow and contribute from day one. Our teams support businesses across customer service, administration, marketing, social media, design, finance, technology and more. From short-term projects to long-term roles, we help companies scale with confidence.

Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

Purple Mango Solutions is one of the pioneering BPO firms headquartered in Zamboanga City — a vibrant hub known for its rich culture, diversity, and creativity. While our roots are proudly in Zamboanga, our reach is national. We recruit and operate across the Philippines because we believe scalability only works when you go where the talent is. We serve seven key industries, supported by 36 enablement partners specializing in AI, automation, data, and business intelligence. These partnerships empower us to build teams that are not only functional but scalable, automated, and data-driven from day one. With a presence in seven countries across Asia and support for five languages, we help clients expand seamlessly into multilingual markets. Our value proposition is simple: “Focus on growing your business — we’ll handle the rest.” From administrative support and virtual assistance to sales, marketing, and customer service, our seasoned industry experts deliver operational excellence paired with innovation strategies that drive measurable outcomes.

EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

CS-PAC Global BPO is your one-stop shop for remote staffing and outsourcing solutions, designed to help companies streamline operations and improve efficiency. We deliver dependable offshore talent that can plug into existing workflows with minimal on-boarding.

Winsolutions is a full-service BPO company located in the heart of Metro Manila’s central business district, dedicated to delivering the right staffing solutions for your business needs. Since our establishment in 2014, we have grown into a trusted partner across multiple industries, offering services such as Customer Service, Technical Support, Data Entry, Email Support, Social Media Management, and various seasonal projects.

At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

At iNash Inc Ltd, we offer comprehensive Business Process Outsourcing (BPO) and IT solutions designed to streamline operations, enhance efficiency, and support long-term growth for organizations across sectors. Our BPO services include HR outsourcing—covering recruitment, onboarding, payroll, compliance, and employee relations—as well as back-office support such as data entry, document management, and virtual administration. We also provide content and creative services including social media management, copywriting, and graphic design, alongside digital marketing support that spans SEO, paid ads, and analytics. In addition to traditional BPO services, iNash Inc Ltd delivers a robust suite of IT and cybersecurity solutions. These include cyber security consulting, governance, and AI-based security services, as well as application development for web and mobile platforms. We offer full-spectrum IT support, network implementation, OS and anti-virus deployment, and operate both Security Operations Center (SOC) and Network Operations Center (NOC) functionalities. Our virtual Chief Information Security Officer (vCISO) services provide strategic oversight, while our backup and recovery, incident response, and governance, risk and compliance (GRC) services ensure your systems are resilient and audit-ready. We also offer identity and access management, Microsoft 365 and Google Workspace support, email configuration and security, and comprehensive cloud implementation and migration services. Our IT division is further enhanced by AI-based customer support tools and remote assistance capabilities, including desktop and firewall support, operations, and maintenance. At our core, we are a service-driven team committed to helping organizations scale with confidence—offering expertise, reliability, and customized solutions that adapt to our clients’ evolving needs. Whether you're a startup building operational capacity or an established enterprise seeking digital transformation, iNash Inc Ltd is your trusted partner for smart, secure, and scalable outsourcing.