Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • Sectors
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    Glassdoor rating

    5/5

    Rank  #837
    • Seat:

      100-249
    • DA: Domain Authority

      6
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      1
  • The reality is that construction projects demand better, faster, cheaper results, but local teams are stretched thin. Hiring takes too long, costs keep rising, and productivity is suffering. Your business needs a way to scale without sacrificing quality, safety or control. Sound familiar? Our Solution: 'Work Sharing' – A Smarter Way to Scale With Dimension All Group, you don’t outsource; we work share. Our customised approach helps companies extend their teams with high-performing Filipino engineers who become a seamless part of your workflow. We don’t take jobs away - we take the work that pains your team and free them up for what they do best onsite. Top Engineering Talent, Ready to Scale • Civil, Mechanical, Electrical, Structural and Process Engineers – entry level to highly experienced. • Technical Designers & Drafters skilled in AutoCAD, BIM, and Revit and Tesla (and much more). • Focus on Construction and Energy. How We Work – Structured for Success Success comes from structured collaboration, just like an in-house team. We don’t just provide staff, we integrate them into your workflow so they become indispensable to your business. • Dedicated Team Model – We build teams to your specifications and hire the best talent for your needs in as little as six weeks. • Seamless Communication – Daily huddles, end-of-day reports, and structured check-ins ensure transparency and alignment. Our staff work in parallel shifts with your team. • One Point of Contact – A team director oversees everything, from onboarding to billing, so your team is always supported. • Proven Stability & Retention - Less than 5% turnover per year, compared to 33% in traditional outsourcing. Who We Work With We work with owners, CEOs, and presidents and their teams who understand that staying competitive means balancing productivity, cost, and quality. Our clients include: • Engineering firms struggling to find and retain engineering talent globally. We specialise in North America and Australia. • Companies needing to scale up and down quickly without disrupting operations. • Businesses under pressure to deliver “better, faster, cheaper” without burning out their teams. Why Work With Us? We’ve spent over 14 years perfecting how remote teams integrate with global businesses. If you are looking for a trusted partner to scale your team, let’s connect.

    Sectors
    • Admin Support
    • Engineering Architecture
    • Finance Accounting
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    Glassdoor rating

    4.7/5

    Rank  #1045
    • Seat:

      50-99
    • DA: Domain Authority

      13
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2000
    • Locations:

      1
  • Outsourcing to the Philippines made easy. Platinum Outsourcing is an ISO9001 certified, award winning, trusted and professional outsourcing provider, helping Australian and US based businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey here and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.6/5

    Rank  #998
    • Seat:

      50-99
    • DA: Domain Authority

      12
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      3
  • Hunting the best talent for your organization while maximizing the return on investment Enezync is a leading provider of staff outsourcing solutions. Our mission is to help businesses of all sizes and industries accelerate company's growth with top talent. We connect Global Businesses with highly skilled professionals in Sri Lanka, offering a cost-effective and innovative way to fuel your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    Rank  #3061
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
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  • Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.

    Sectors
    • Engineering Architecture
    • It Services And It Consulting
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.6/5

    Rank  #136
    • Seat:

      -
    • DA: Domain Authority

      35
    • Revenue:

      15 million
    • Founded:

      2000
    • Locations:

      7
  • ConnectOS is a leading global offshoring partner. We help large enterprises and small businesses boost productivity and reduce resourcing costs by up to 70%. We do offshoring differently. Our Integrated Resourcing solutions flex with your business: adjust resourcing levels at short notice, any time. No lock-in contracts, no fixed charges, no hidden fees. ConnectOS is a top-rated employer of choice and the industry leader in IT and workplace security, independently validated by the market. From hiring one person to building a large team, we connect companies around the world with ready-now talent across a range of industries, functions and more than 80 job categories. Our team are experts in developing offshore strategies that streamline operations and augment current capability. We’ll provide you with cost-benefit analysis, budget projections and transition plans, so you can make the right decision for your business. ConnectOS creates individual job descriptions for every role, in partnership with you. We recruit from our extensive talent pool against stringent sourcing criteria, shortlisting exceptional candidates. You make the final decision on your new hire. We’ll hand-select the right skills and experience for your business, and integrate employees as a seamless extension of your core team. Your offshore employees are aligned to your brand values and work directly for you. You manage your employees’ day-to-day work, and we take care of the rest: onboarding, HR, legal, facilities, technology, IT security and compliance. Our simple pricing structure is transparent and 100% all-inclusive, including: salaries, taxes, benefits and all support costs.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    4.9/5

    Rank  #357
    • Seat:

      1000-4999
    • DA: Domain Authority

      19
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      4
  • We provide every aspect of virtual employee management, recruiting, and human resource functions to help you start, scale, and run your remote team.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #500
    • Seat:

      250-499
    • DA: Domain Authority

      25
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2014
    • Locations:

      1
  • Integrated OS was formed in 2016 to allow us to reach other Partners in different Industries. We have and are continuing to help more than 50 Australian businesses focus on their goals by facilitating recruitment and setting up their own dedicated offshore teams in The Philippines. Integrated OS is now headquartered in the heart of Filinvest Alabang with close to 300 team members across varied industries in Australia. We are driven by our core values to deliver our commitment to our Partners and team members whilst helping reduce homelessness in The Philippines. The Integrated OS leadership team is comprised of passionate individuals with a wealth of knowledge and experience in the business outsourcing industry. Operating across a range of areas, each member of our team brings exclusive skills and diversity to ensure strong, structured and seamless outsourcing services. We use our tailored outsourcing skills and professional backgrounds to build teams that will contribute to the overall success of your business.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank  #997
    • Seat:

      100-249
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2016
    • Locations:

      2
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  • Our company is backed by our own talent sourcing team with premier infrastructure compliant with PCI Certification for data privacy. We operate legally in the Philippines and is flexible to create solutions tailor-fitted for the clients' needs. Our staffing solutions is at its best as it is the core of our operations and we are also supporting global IT-BPO companies in the Philippines with talents.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #2604
    • Seat:

      1-49
    • DA: Domain Authority

      11
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      -
  • CC.Talent is a fast-growing software development and staffing company with offices in the Netherlands, Germany, Singapore and the Philippines. We provide remote professionals and build digital solutions for medium to larger global firms. We maintain a progressive and inclusive environment where all employees are treated with respect and dignity. We take our work seriously, but we like to keep things cool. CC.Talent prides itself on its culture of openness, flexible work hours, and a strong focus on the continuous learning and development of its employees. We keep our clients happy by keeping our employees happy.

    Sectors
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    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Agility Staffing Services LLC is your partner in profit. We specialize in outsourced staffing and now AI +Human hybrid automation model, providing efficient, experienced, and cost-effective professional personnel and AI agents that clients can leverage to operate and compete with a significantly lower overhead than using in-country staffing. We are ISO-certified and HIPAA compliant and we power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions. Clients work directly with our founders with extensive Philippines-based outsourcing experience, so they are assured that their success is our success.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2245
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2022
    • Locations:

      3
  • Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.2/5

    Rank  #240
    • Seat:

      500-999
    • DA: Domain Authority

      29
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      5
  • Winsolutions is a full-service BPO company located in the heart of Metro Manila’s central business district, dedicated to delivering the right staffing solutions for your business needs. Since our establishment in 2014, we have grown into a trusted partner across multiple industries, offering services such as Customer Service, Technical Support, Data Entry, Email Support, Social Media Management, and various seasonal projects.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2486
    • Seat:

      50-99
    • DA: Domain Authority

      12
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      1
  • Acquire Intelligence is an award-winning, global business outsourcer with 9,500+ staff and 17 years’ experience in delivering deliver intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. They have delivery capability in Melbourne, Manila and Santa Domingo and are the largest Australian owned outsourcer to the Philippines. Their offices in Melbourne, Sydney, Dallas and Manila have onshore Project and Client Relationship Managers that work closely with clients to ensure a successful outsourcing transition.  They collaborate closely with clients to understand their business enough to ensure the ongoing success of the program. Acquire is an entrepreneurial business that is highly experienced in working with their partners to solve real-life problems quickly. A genuine partnership approach is at the heart of what they do. Their  teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business”. They are recognized by clients as being Safe – Flexible – Innovative In addition to their Class A physical delivery locations, a comprehensive Work-from-Home environment operates across various countries. Their capability also includes back office processing automation and AI services. Acquire Intelligence is a consistent leader in IAOP’s Global Outsourcing 100 list, winner for Best People Strategy & Culture at the Contact Centre Week Excellence Awards and Silver Stevie Winner for Company of the Year at the International Business Awards.

    Sectors
    -
    Glassdoor rating

    1.7/5

    Rank  #89
    • Seat:

      1000-4999
    • DA: Domain Authority

      32
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      2005
    • Locations:

      27
  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.2/5

    Rank  #632
    • Seat:

      1-49
    • DA: Domain Authority

      32
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      1974
    • Locations:

      1
  • As a prominent global provider of customer experience BPO solutions, Value Leaders BPO (VLBPO) empowers brands to strengthen connections with their customer base, ultimately enhancing their brand equity. The pursuit of world-class support is crucial for internationally revered brands that value responsiveness, empathy, and personalized assistance. Consumers actively seek these qualities and readily recognize and reward companies that consistently meet such expectations. Catering to clients across various industries, including legal, health and wellness, fintech, gaming, technology, home sharing and travel, digital advertising, social media, streaming, and e-commerce, VLBPO's profound expertise and extensive presence in the US, Canada, and UK markets solidify our reputation as a reliable partner. This is particularly true for emerging, high-growth enterprises aiming to capitalize on limitless opportunities. Our commitment to delivering favourable results extends beyond business success. As we actively engage in socially responsible corporate initiatives focused on effecting positive change in the lives of individuals, communities, and the environment, our corporate social responsibility programs underscore our dedication to making a meaningful impact.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #790
    • Seat:

      100-249
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • Remote People is a global hiring platform that enables companies to recruit, employ, and manage international talent quickly and compliantly. With a strong track record supporting companies worldwide, Remote People (formerly Horizons) focuses on delivering enterprise-level employment infrastructure priced for startups and scaling businesses. The platform enables organizations to hire the best talent globally without the complexity of setting up foreign entities or navigating unfamiliar employment regulations. Originally operating under the name Horizons, Remote People has evolved into a full hiring platform combining Employer of Record (EOR) services with in-house recruitment capabilities, and company incorporation services. This integrated approach allows companies to both find and employ talent through a single partner rather than relying on multiple vendors. By combining recruitment expertise, compliant employment solutions, and transparent global payroll infrastructure, Remote People helps organizations build international teams with confidence. Today the company supports hiring in more than 150 countries and territories, enabling businesses to expand globally while reducing risk, cost, and administrative burden.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    • Seat:

      250-499
    • DA: Domain Authority

      -
    • Revenue:

      Undisclosed
    • Founded:

      2018
    • Locations:

      -
  • Offshore MVP is one of the premier offshoring companies in the Philippines that connects global businesses with offshore professionals from the Philippines. With over 500 offshore staff and 60+ global clients, Offshore MVP provides the best offshoring solutions to every business challenge of our clients. Over the years we've proven to help our clients grow their businesses by providing high-caliber professionals with industry knowledge and excellent skills. Our MVP team communicates with our clients and guides them every step of the way throughout their offshoring journey. The MVP experience we give our clients has allowed us to build long-lasting partnerships together with their offshore MVPs. Offshore MVP can scale your organization quickly & cost-effectively with a dedicated offshore professional. Message our Executive General Manager, Nick Ogden, to know more about offshoring!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.7/5

    Rank  #698
    • Seat:

      250-499
    • DA: Domain Authority

      20
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2017
    • Locations:

      1
  • For 20 years, Touchstone Communications has provided leading companies in the U.S., Canada, and UK with extraordinary results and value. We offer omni-channel and BPO services in four offshore locations. Most often we provide a team of exclusive, dedicate agents and leadership for an all-inclusive monthly fee per agent. This fee included training, QA, Agents, team lead, and supervisor as well as omni-channel technology (and licenses) and a secure environment including our newest PCI-Compliant facility. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.9/5

    Rank  #290
    • Seat:

      250-499
    • DA: Domain Authority

      22
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2003
    • Locations:

      3
  • CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.2/5

    Rank  #741
    • Seat:

      250-499
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      4
  • SPLACE BPO empowers brands by providing offshore professionals who are not only highly skilled but also trained to excel in an AI-driven business landscape. By combining human expertise with future-ready capabilities, we help businesses scale smarter, adapt faster, and stay competitive in a rapidly evolving market.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank  #1012
    • Seat:

      250-499
    • DA: Domain Authority

      18
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2017
    • Locations:

      -
  • IIMI offers a wide range of services designed to help customers bridge the digital divide, enabling enterprises to harness the full power of technology. At IIMI, we help our clients to capture and manage data from any format, so they can transform that data into information, information into knowledge, knowledge into insight and insight into action. It can be as simple as data entry of forms like keying warranty cards, rebate forms, or any other hand written application form, or capturing the same data from a caller. It often involves complex rules based processes where IIMI personnel read and understand the content, make rules based decisions, validate the data with other sources that may be offline or online, and perform audit and analysis of the data for items such as expense report validation, insurance eligibility verification enrollment and claims processing; invoice payments, reporting and database creation, or research and statistical analysis. Whether working completely behind the scenes, or playing a more active role, IIMI has the depth and breadth of capability to support our customers across multiple geographies and languages.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3/5

    Rank  #214
    • Seat:

      5000-9999
    • DA: Domain Authority

      18
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1996
    • Locations:

      4
  • At Platonics, we believe that empowering top talent can transform your business. Imagine building a team of rockstars who will elevate your company and enhance your professional lifestyle—this is your opportunity to make it happen! Whether you’re a business owner, HR manager, team leader, or physician, we’re here to help you assemble the team you’ve always envisioned. And here’s the best part: you could achieve this for about 50% of your current costs! 😉 Let’s take your business to new heights together!

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.6/5

    Rank  #2189
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      2
  • BIS Contact Center is a leading BPO and customer service partner with over ten years of experience helping companies optimize their operations through advanced technology, skilled talent, and secure infrastructure. The company operates an international network of agents across Colombia, the United States, Argentina, Mexico, Honduras, Venezuela, and Guyana, providing 24/7 omnichannel support via voice, chat, email, and social media. Certified under ISO 27001 and ISO 9001, BIS leverages platforms like Genesys PureCloud and seamless CRM integration to deliver high-quality, cost-effective solutions that drive efficiency and elevate the customer experience.

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    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
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