Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience. Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98% (audited) staff retention rate is the envy of the BPO industry. We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you. Our clients can’t get enough of us. With over 6,500 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have offices in strategic locations around the Philippines, India, and Colombia. We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.” We take your security needs incredibly seriously too: We are an ISO accredited company (ISO-9001 and ISO-27001). Our office suites are PCI-DSS accredited. We are HIPAA compliant. We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard. We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR) Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees. Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff. We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.4/5

    Rank  #84
    • Seat:

      1000-4999
    • DA: Domain Authority

      32
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2005
    • Locations:

      8
  • Outsourcea is a Philippine-based offshore outsourcing partner committed to helping companies scale smarter, faster, and more efficiently. We specialize in building high-performing remote teams across customer service, sales, back office, admin, HR, IT helpdesk, and other business support functions. We exist to remove the friction from outsourcing—offering transparent, ethical, and personalized solutions that align with your values, timelines, and growth goals. At Outsourcea, we don’t just fill roles—we become an extension of your team.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • For 20 years, Touchstone Communications has provided leading companies in the U.S., Canada, and UK with extraordinary results and value. We offer omni-channel and BPO services in four offshore locations. Most often we provide a team of exclusive, dedicate agents and leadership for an all-inclusive monthly fee per agent. This fee included training, QA, Agents, team lead, and supervisor as well as omni-channel technology (and licenses) and a secure environment including our newest PCI-Compliant facility. Read our white papers here: 9 Things You Should Know When Outsourcing Omnichannel Humans

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    4/5

    Rank  #280
    • Seat:

      500-999
    • DA: Domain Authority

      20
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2003
    • Locations:

      3
  • Eastvantage provides customized business solutions to global companies, enabling offshore operations from its locations in the Philippines, India, Morocco and Bulgaria. The management team brings a wealth of global insights and local knowledge in the areas of digital transformation, customer experience, and business support. Combining expertise with a hands-on approach to managing client relationships, we help bring about strategic growth for businesses in a wide range of industries worldwide. Our Vision is to become a preferred managed services provider. We envision being a strategic partner for entrepreneurs around the world by providing added-value services and it is our mission to create meaningful jobs across the globe. With over a decade of operations, we have 1000+ happy employees managed by leaders who have a solid understanding of industry best practices. We pride ourselves in having crafted a good record in providing integrated, cost-effective, and fully-functional outsourcing solutions. More than that, we have built a company culture that we are truly proud of. We place a premium on creating a happy workplace driven by meaningful jobs. Our core values of customer intimacy, transparency, passion, excellence, and commitment extend to our colleagues as well as to our clients, making offshoring simple and seamless. Proving true to providing inspiration to help global businesses grow, Eastvantage is relentless in adopting innovative strategies to adapt to the ever-changing market demands.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating

    4.4/5

    Rank  #245
    • Seat:

      500-999
    • DA: Domain Authority

      30
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2010
    • Locations:

      3
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  • SEBPO is a leading global outsourcing partner to many of the world’s largest media, technology, and finance companies. The company specializes in scalable outsourcing solutions that deliver quality, value, and operational efficiency. SEBPO leverages a global multi-shore footprint, top-tier talent, and process governance to enable our partners to scale and innovate while controlling costs.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating

    3.4/5

    Rank  #786
    • Seat:

      1000-4999
    • DA: Domain Authority

      26
    • Revenue:

      -
    • Founded:

      2006
    • Locations:

      3
  • PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.

    Sectors
    • Admin Support
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    4.3/5

    Rank  #487
    • Seat:

      100-249
    • DA: Domain Authority

      19
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2011
    • Locations:

      2
  • Andiamo! Group is a leading Sales and Integrated Technology recruiting agency located in San Francisco, California. We place top candidates with high level jobs around the United States and Nearshore (LatAm). Our awesome Recruiting Team brings a wealth of knowledge and success. We work with Fortune 500 companies to well-funded start-ups and fill entry, mid and Executive-level positions. Placing talent in Sales, Marketing, Product and Engineering, Andiamo! Group Talent Partners is more than a digital-age recruiting firm, we're a partner for rapid growth. Our mission is to deliver exciting, measurable human capital growth for our clients and create a culture of fun, respect, and passion for our talented team.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      10,000,000
    • Founded:

      -
    • Locations:

      -
  • Outsourcing to the Philippines made easy. Platinum Outsourcing is an ISO9001 certified, award winning, trusted and professional outsourcing provider, helping Australian and US based businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey here and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1037
    • Seat:

      50-99
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      -
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  • Talanta Global helps you find the talent you need to fuel your business growth. We connect U.S.-based businesses with top-tier talent from Kenya in finance and accounting, digital marketing and advertising, logistics and supply chain, data annotation, and administrative assistance.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2024
    • Locations:

      -
  • Sectors
    -
    Glassdoor rating
    -
    Rank  #1971
    • Seat:

      50-99
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      2
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.1/5

    Rank  #960
    • Seat:

      100-249
    • DA: Domain Authority

      23
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2007
    • Locations:

      1
  • Agility Staffing Services LLC is your partner in profit. We specialize in outsourced staffing and now AI +Human hybrid automation model, providing efficient, experienced, and cost-effective professional personnel and AI agents that clients can leverage to operate and compete with a significantly lower overhead than using in-country staffing. We are ISO-certified and HIPAA compliant and we power businesses with improved productivity, optimized workflow, and increased profit margins through intelligent solutions. Clients work directly with our founders with extensive Philippines-based outsourcing experience, so they are assured that their success is our success.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2165
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2022
    • Locations:

      3
  • At Forehedge Marketing Pvt. Ltd., we help businesses scale efficiently and deliver exceptional customer experiences through world-class Business Process Outsourcing solutions. Headquartered in Mumbai, India, with a growing presence in Dubai, Kuwait, the UK, and Luxembourg, we specialize in delivering end-to-end voice and non-voice support, including: Lead Generation & Appointment Setting Customer Support & Retention Debt Collection (USA & International) Back-office & Data Processing Services Our team combines industry expertise, trained communication specialists, and performance-driven technology to help clients reduce operational costs while improving customer satisfaction and conversion rates. Whether you’re a startup looking to build a sales pipeline or an enterprise seeking to optimize your customer service operations, Forehedge Marketing provides customized, scalable, and compliant BPO solutions aligned with your business goals. We believe in long-term partnerships, transparency, and measurable results — ensuring every client engagement drives real value and growth.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      3.2 Billion
    • Founded:

      2019
    • Locations:

      -
  • The reality is that construction projects demand better, faster, cheaper results, but local teams are stretched thin. Hiring takes too long, costs keep rising, and productivity is suffering. Your business needs a way to scale without sacrificing quality, safety or control. Sound familiar? Our Solution: 'Work Sharing' – A Smarter Way to Scale With Dimension All Group, you don’t outsource; we work share. Our customised approach helps companies extend their teams with high-performing Filipino engineers who become a seamless part of your workflow. We don’t take jobs away - we take the work that pains your team and free them up for what they do best onsite. Top Engineering Talent, Ready to Scale • Civil, Mechanical, Electrical, Structural and Process Engineers – entry level to highly experienced. • Technical Designers & Drafters skilled in AutoCAD, BIM, and Revit and Tesla (and much more). • Focus on Construction and Energy. How We Work – Structured for Success Success comes from structured collaboration, just like an in-house team. We don’t just provide staff, we integrate them into your workflow so they become indispensable to your business. • Dedicated Team Model – We build teams to your specifications and hire the best talent for your needs in as little as six weeks. • Seamless Communication – Daily huddles, end-of-day reports, and structured check-ins ensure transparency and alignment. Our staff work in parallel shifts with your team. • One Point of Contact – A team director oversees everything, from onboarding to billing, so your team is always supported. • Proven Stability & Retention - Less than 5% turnover per year, compared to 33% in traditional outsourcing. Who We Work With We work with owners, CEOs, and presidents and their teams who understand that staying competitive means balancing productivity, cost, and quality. Our clients include: • Engineering firms struggling to find and retain engineering talent globally. We specialise in North America and Australia. • Companies needing to scale up and down quickly without disrupting operations. • Businesses under pressure to deliver “better, faster, cheaper” without burning out their teams. Why Work With Us? We’ve spent over 14 years perfecting how remote teams integrate with global businesses. If you are looking for a trusted partner to scale your team, let’s connect.

    Sectors
    • Admin Support
    • Engineering Architecture
    • Finance Accounting
    • See all
    Glassdoor rating

    4.8/5

    Rank  #1531
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $10 mil.
    • Founded:

      2000
    • Locations:

      -
  • At Finsmart, we Accelerate Growth by empowering businesses with best-in-class offshore talent with technology-driven accounting solutions. Since 2007, we have helped 300+ clients, including 100+ accounting firms, solve capacity challenges and scale their accounting and finance teams with ease. Built on smart and tech-savvy talent, we focus on delivering client-centric solutions that unlock efficiency, streamline financial operations, and drive scalability. With a future-ready approach, we empower businesses to scale seamlessly and achieve sustainable success. Our groundbreaking Accounting Seat™ model redefines outsourced accounting with a subscription-based, plug-and-play approach—delivering pre-vetted, pre-qualified professionals who integrate seamlessly into your firm’s workflow, enabling faster, smarter, and more reliable growth.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • Sigli is a Belgium-headquartered BPO and technology partner that helps organisations convert ambitious ideas into revenue-generating digital products. From our flagship office on Sint-Pietersvliet 7, 2000 Antwerp, and an engineering hub in Vilnius, we assemble cross-functional squads of software engineers, data scientists, and AI specialists who deliver end-to-end solutions, without the long-haul timezone gap. Our client base spans the UK, Netherlands, and Belgium, so you get Western European business culture plus the cost efficiency of a near-shore delivery team.

    Sectors
    • Data Analytics And Ai
    • Full Service Bpo
    • It Services And It Consulting
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      6000000
    • Founded:

      2024
    • Locations:

      -
  • Save up to 70% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line without breaking the bank? Look no further than iFIVE Global. We don’t just settle for individuals who will fill a seat. Our priority is to connect you with top-tier professionals who are dedicated to your success and will consistently exceed expectations. Beyond administrative, back-office and business process outsourcing (BPO) support, our expertise lies in creating industry-specific teams. Whether you need intake specialists, IT support, accounting, telehealth support, or sales and marketing experts, iFIVE Global excels in sourcing diverse, essential roles for any organization. In today's business landscape, employers face relentless turnover and escalating labor costs. Win the war for talent with our comprehensive staffing solutions. Let us help you achieve the ambitious KPIs you’ve set for your organization.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1606
    • Seat:

      1000-4999
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      2
  • Skylab CX is a modern-generation outsourcing partner headquartered in IBM Plaza, 8 Eastwood Ave. QC, 1110 Metro Manila, Philippines. The company specializes in providing AI-powered business process outsourcing (BPO) and customer experience (CX) solutions that enable organizations to scale efficiently and deliver exceptional service across global markets. Combining skilled staffing, advanced automation, and flexible service design, Skylab CX helps clients strengthen their support, IT, and customer-facing operations. Its broad service portfolio includes customer support, technical helpdesk, software and IT support, financial services outsourcing, healthcare outreach and remote patient monitoring, AI-driven workforce management, and omnichannel customer engagement. Driven by a philosophy of transparency, speed, and scalability, Skylab CX partners with businesses to design tailored outsourcing solutions that align with strategic goals. By blending human expertise with intelligent technology, the company ensures measurable outcomes, improved productivity, and sustainable growth for its clients. With a commitment to innovation and service excellence, Skylab CX continues to redefine the outsourcing landscape in the Philippines — delivering reliable, data-driven, and future-ready solutions for growth-minded organizations worldwide.

    Sectors
    • Customer Service
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • CALLMAX is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in New York. This firm has been providing cost-effective inbound and outbound call services for businesses since 2006. This BPO company prioritizes delivering solutions for businesses that want to expand and enhance their customer service, sales, back office or technical support services in a friendly and sophisticated manner. Since its inception, CALLMAX has expanded its services to businesses throughout the United States, Canada, the Caribbean, and the European Union.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.2/5

    Rank  #794
    • Seat:

      250-499
    • DA: Domain Authority

      11
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2009
    • Locations:

      4
  • Deducto is your one-stop shop for connecting top Colombian job seekers with U.S. companies. We specialize in sales, customer service, and data entry roles, providing comprehensive services for both employers and candidates to ensure a perfect match

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2772
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2024
    • Locations:

      1
  • Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

    Sectors
    -
    Glassdoor rating

    4/5

    Rank  #59
    • Seat:

      1000-4999
    • DA: Domain Authority

      47
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1998
    • Locations:

      6
  • At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    2/5

    Rank  #639
    • Seat:

      250-499
    • DA: Domain Authority

      16
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      1991
    • Locations:

      5
  • Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #780
    • Seat:

      100-249
    • DA: Domain Authority

      23
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
  • Intelassist is a boutique business process outsourcing (BPO) company, founded in 2007. Headquartered in Manila with senior leadership based in both the United States and the Philippines, Intelassist serves as a strategic partner to organizations seeking high-performing, fully integrated offshore teams. We support clients across a range of industries, including architecture, engineering, finance, healthcare, information technology, and customer care by providing skilled professionals who function as dedicated remote employees, aligned with each client’s tools, culture, and operating standards. Our model is intentionally different from traditional outsourcing vendors. Rather than deliver transactional services, we build customized offshore staffing solutions through close collaboration with our clients. Every engagement is designed to meet specific business objectives, maintain continuity of operations, and support long-term growth. Clients retain full control over team structure, schedules, task assignments, and performance goals, while Intelassist manages recruitment, infrastructure, HR, compliance, and day-to-day operational oversight. Our workforce is composed of over 1,000 professionals fluent in English, hold U.S.-accredited college degrees, and are fully vetted through background checks and role-specific assessments. With an average tenure of over five years, our team members offer both stability and institutional knowledge. This consistency, combined with a rigorous onboarding and training framework, allows Intelassist to deliver immediate value while minimizing the disruption typically associated with scaling remote operations. Our pricing model reflects the caliber of talent and operational maturity we provide—not simply the lowest possible cost. We prioritize long-term retention, performance alignment, and measurable outcomes that support strategic business goals. For companies seeking a remote staffing partner that understands the importance of quality, trust, and continuity, Intelassist offers a proven, people-first approach backed by nearly two decades of operational excellence.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.6/5

    Rank  #801
    • Seat:

      250-499
    • DA: Domain Authority

      8
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2008
    • Locations:

      1
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