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OnTrac Operations Management Solutions Inc.

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OnTrac Operations Management Solutions Inc. was launched in 2004 with the aim of helping companies enhance their operational efficiencies. OnTrack created a fundamental operations management system in order to help the unhindered growth of the industry. The dynamics of the engagement of OnTrac with its client companies and the consequent rise in the operations metrics has led to the inevitable success of the fast growing company. Equipped with the ability to form lasting relations based on trust due to the quality of their services, OnTrac has attained the reputation of one of the game changer in the industry.

Ontrac has a deep insight into the dynamics of the industry and this insight has led to a highly efficient business model that consists of a myriad of services as well as solutions to the operational constraints and to overall growth of the client company. They provide proprietary programs to help the clients enhance their performance and increase profits. They also have an intriguingly unique Gamification platform to boost overall business output. They have a legacy of designing large, extensive programs from their online governance tool. Their behavioral skills programs and their vast knowledge of facets of performance like content creation, assessment and more make them a dominant force in the industry.



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Ravi Venkatesam, Operations and L&D professional. CEO,

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About OnTrac Operations Management Solutions Inc.: Review and comparison

Founded in 2004, OnTrac is a business process outsourcing (BPO) company specializing in operational performance improvement for large corporations. As a firm, they have worked alongside such companies as HSBC, General Electric, American Express, JP Morgan, and Dell.

As they state on their company website, they work to solve business problems through training and software, as well as with customized solutions. Headquartered in Bangalore, India, the company has access to many high-tech corporations and top-of-the-line hardware.

With about 50 employees, OnTrac is considered a smaller-sized BPO. However, the highly trained staff has knowledge in many areas. This skill level allows the company to meet the many significant needs of the clients they serve. 

OnTrac Operations Management Solutions Inc. Outsourcing

In the many years that OnTrac has been in operation in Bangalore, they have received several awards. These honors include the Asia Outsourcing Excellence Award, the Best Vendor Partner Gold Award, and the Strategic Enabler for BPO Award, among many others.

Outsourcing is more and more integral to companies’ daily operations worldwide. OnTrac helps to implement functions and strategies that will set clients up for success in various ways.

OnTrac Operations Management Solutions Inc.’s BPO services and pricings

As an operations BPO company, OnTrac offers many services to fit the needs of those it serves. Some of their most popular offerings include:

  • Performance Improvement
  • Workplace Training
  • Online Training Platform Integration
  • Project Management
  • Governance Navigation
  • Train the Trainer Programs
  • Customized Software Implementation
  • Content Creation
  • Social Media Management
  • Online Assessments
  • Company Assessments
  • Employee Retention
  • Operations Improvement Strategization
  • New Hire Training Development
  • Performance Improvement
  • Conflict Resolution

This list is not inclusive of all services that the firm provides. Due to the specialized needs of each company serviced by the firm, they are continually developing and integrating new and innovative solutions.

OnTrac’s pricing

Due to the customized approach to services that OnTrac offers, they do not have standard pricing guidelines or package options available on their company website. For those interested in acquiring services, the firm recommends reaching out to a sales representative for a quote specific to the assistance needed.

How OnTrac Operations Management Solutions Inc. outshines its competition

As a multiple award-winning company, OnTrac has a high level of talent and expertise to provide to clients. Additionally, the almost ten-year employee tenure rate is a statistic not many companies can claim. This longevity shows that staff members are happy in what they do and feel comfortable in the company in which they are employed. 

Key executives

Ravi Venkatesam (CEO)

Ravi Venkatesam has been with OnTrac since they opened in 2004. He has fulfilled the role of CEO since starting with the company. He also serves as the founder of The Foundation School in India.

Cyndie Hobart (Principal Consultant)

Cyndie Hobart has been with OnTrac since 2014, serving in the Principal Consultant positions since starting at the company. She works specifically with communications companies that need operations support.

OnTrac Operations Management Solutions Inc. reviews and comparisons

With a track record of working with very high-level corporations worldwide, including Deutsche Bank, Bank of America, Barclays, Accenture, Infosys, and Wipro, OnTrac has earned a high reputation for its services. With a high employee tenure rate, they are succeeding internally as well as externally. 

OnTrac Operations Management Solutions Inc.’s contact information

OnTrac Operations Management Solutions Inc.’s main headquarters is located in:


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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