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Magellan Solutions Outsourcing, Inc.

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About

Named after the famous explorer Ferdinand Magellan who sailed the world, Magellan Solutions Outsourcing Inc. is a provider of inbound and outbound business process outsourcing, based in the Philippines. For 13 years, rhe company is a trusted name in field of business process outsourcing especially in its call center solutions operations delivering finely crafted strategies to its clientele in the US, Europe and Asia Pacific.

The company provides comprehensive business outsourcing solutions, including data processing and data entry with a team of data analysts and associates to accurately find out the hidden patterns in data; medical coding, transcription and billing, comprising of an expert team of experts in the field; accounting services using the latest accounting processes and infrastructure; order processing with full technical support for backend processes; legal outsourcing with a dedicated team of expert legal advisors; loan processing with teams of outbound callers; credit card processing to facilitate the transaction between the bank and the credit card holding company; debt and default credit card collection to smoothly negotiate between loan and credit card defaulters; and the latest field of social media customer care to take care of customer complaints and insights on social media.

Headquarters

-

Public or Private

Private

Seats or staff

501-1,000

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

43

Site traffic

1,426

OA ranking

-

Glassdoor rating

2.6

CrunchBase ranking

-

Details

Executive

Fred Chua, Chief Executive Officer

Year Founded

2005

Countries of fulfillment

-

Sectors

-

Contact information

+1 650 204 3191

https://www.magellan-solutions.com

Social media

About Magellan Solutions Outsourcing, Inc.: Review and comparison

Magellan Solutions Outsourcing, Inc. is named after Ferdinand Magellan, the famous explorer who sailed the world. The company is an inbound and outbound business process outsourcing provider in the Philippines.

For over 17 years, the company has been a trusted name in business process outsourcing, especially in its call center solutions operations. They deliver finely crafted strategies to their clientele in the US, Europe, and the Asia Pacific.

Magellan Solutions Outsourcing, Inc. offers business outsourcing solutions, including data entry and data processing, by a team of experienced data analysts. A team of experts also provide accounting services, including transcription, billing, and medical coding. 

Teams of loan processors offer credit card processing to ease transactions between the credit card company and the bank. Processors negotiate loan and credit card defaulters to help collections go smoothly. 

Social media customer care provides insights on social media and also handles customer complaints. In addition, the company also offers a dedicated team of legal advisors who provide legal outsourcing services.

Magellan Solutions Outsourcing, Inc. Outsourcing

Magellan Solutions Outsourcing Inc. serves over 100 clients, 80% of which are based in the United States. On its website, Magellan Solutions Outsourcing Inc. identifies its vision as being “the best partner in providing Business Process Outsourcing services to small and medium businesses (SMEs).”

Magellan Solutions Outsourcing Inc. identifies six core values that drive its focus:

  • Teamwork
  • Initiative
  • Dedication
  • Integrity
  • Flexibility
  • Humility

Magellan Solutions Outsourcing, Inc.’s BPO services and pricings

Magellan Solutions Outsourcing Inc. offers the following services:

Inbound Call Center Services

  • 24/7 Answering Service
  • Virtual Receptionist
  • Customer Support
  • Technical Support
  • Omnichannel Contact Center
  • Multilingual Call Center

Outbound Call Center Services

  • Telemarketing
  • Lead Generation
  • Appointment Setting
  • Cold Calling
  • Telesales
  • Market Research
  • Survey Processing

BPO Services

  • Call Center Outsourcing
  • Staff Leasing
  • Back Office Services
  • Community Moderation
  • Data Management
  • Virtual Assistant
  • Loan Processing
  • Debt Collection
  • Form Processing
  • Certificate Intelligent Document Processing

Magellan Solutions Outsourcing Inc’s pricing

Magellan Solutions Outsourcing Inc. offers a free 60-minute consultation to determine the pricing based on a client company’s specific needs.

How Magellan Solutions Outsourcing, Inc. outshines its competition

Magellan Solutions Outsourcing Inc. stands out from other BPO companies because of its focus on the following elements:

  • Collaborative Client Relationship
  • Strong Customer Focus
  • Global Expertise
  • Dynamic Approach to Management
  • Analytics and Insight
  • Results-Driven Approach
  • Customized Solutions
  • Transformational Results

Key executives

Fred Chua (Chief Executive Officer)

Fred Chua graduated with a B.S. in Electronics and Communications Engineering from the University of the Philippines in 2000. He used his skills in leadership roles in multiple companies before becoming CEO of Magellan Solutions Outsourcing Inc.

Now, as the CEO, he focuses on continually improving the outsourcing process to help clients grow and compete with large corporations.

Magellan Solutions Outsourcing, Inc. reviews and comparisons

Magellan Solutions Outsourcing Inc. receives 4.5/5 stars on clutch.com. Client comments highlight Magellan Solutions Outsourcing Inc’s adaptability and efficiency in increasing closing rates and simplifying the sales process.

Magellan Solutions Outsourcing, Inc.’s contact information

Magellan Solutions Outsourcing, Inc.’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 650 204 3191.

References

https://www.glassdoor.com/Overview/Working-at-Magellan-Solutions-EI_IE463186.11,29.htm

https://www.crunchbase.com/organization/magellan-solutions-outsourcing-inc

Magellan Solutions Outsourcing, Inc. news, podcast & articles

Magellan Solutions Outsourcing, Inc. videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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