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4.5/5 • Glassdoor rating


Hammerjack has been building businesses in the Philippines for more than 10 years. With state-of-the-art facilities in Manila’s CBD and an extensive network of high-quality, local talent, we help you do better business.

Gain access to a highly trained, engaged and affordable workforce across a range of specialist capabilities to achieve measurable improvements and cost savings.

What hammerjack offers its clients

Savings, growth and transformation. Outsourcing isn't one size fits all, that's why hammerjack provides a consultative approach in ensuring business outcomes are met through real experience.

How hammerjack outshines the competition

Establishing capability offshore takes experience. hammerjack solutions remove the risk of moving offshore and deliver results. Your dedicated people, moving to the beat of your drum, with hammerjack’s years of experience managing performance and quality whilst you maintain control. Transactional, hourly, subscription and performance billing. Up to 75% reduction in costs and major uplifts in productivity with quality and outcome-based service models that place you in the driving seat.

hammerjack company structure

Owned and operated by over 100 years of experience, hammerjack runs a unique hybrid model that places ONshore account managers SME's and full time executive management on the ground in the Philippines to help drive your business outcomes. This investment means more consistent performance and higher quality outcomes. hammerjack is also a major business of the Future Now fund, encompassing 20 companies used to drive omni channel solutions and value for clients.

Sample highlight service offering of hammerjack

LITE SOLUTIONS, If wearing all the hats is slowing you down we can lighten the load, whilst helping you to get ahead, reduce costs and drive new revenue. Make WHY you started your business your core focus by removing highly repeatable, low value tasks - starting from $10 per hour, all in.
YOUR DEDICATED TEAM, Your business is growing, you can’t scale, need to introduce new products and services, or you just need to lower the costs of your non-core operational functions? Establish your capability offshore and remain competitive - Fully Managed dedicated teams from $7 per hour, all in.



Public or Private


Seats or staff



$25 mil. - $50 mil.

  • Ecommerce
  • Financial Services
  • Hospitality
  • Manufacturing
  • Non Profit
  • Others
  • Real Estate
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel



Nicholas Hastings, Founder & Managing Director

Year Founded


Countries of fulfillment


  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Software & Application Development
Contact information

+61 1300 788 451

About hammerjack: Review and comparison

Hammerjack is a Business Process Outsourcing (BPO) service provider owned and operated out of Australia and Makati, Manila, Philippines. They specialize in providing outsourced services and high-performing, dedicated teams for small and medium-sized businesses across the globe.

Solutions provided by Hammerjack deliver consistently high-quality outcomes, allowing client companies to hone in on their core competencies, cut operational costs, and deliver the highest possible value to their customers. This BPO service provider achieves these goals with a combination of top-quality personnel, cutting-edge technology, and the most effective processes.

hammerjack Outsourcing

Hammerjack has been instrumental in developing the latest Knowledge Process Outsourcing (KPO) industry processes in the Philippines. It serves the U.K., Australian, and U.S. markets.

Since its founding in 2016, the company has recruited, trained, and developed the most promising talent in virtual assistant, information technology, bookkeeping, accounting, and finance service spaces.

Hammerjack has used its experience and knowledge regarding the implementation of cutting-edge technology and systems, combined with its recruitment of top talent, to ensure continued success for its client companies.

hammerjack’s BPO services and pricings

Hammerjack offers the following BPO services:

Finance and Accounting

  • Compliance
  • Financial Statements and Reporting
  • Bookkeeping
  • Data Entry/Encoding
  • Expert Financial Resources

IT Services and Technology

  • Consultation
  • Optimized Applications
  • Software
  • Chat-Bots
  • CRM

Sales and Marketing

  • LiveChat, Voice, and Social Media Lead Generation
  • Outbound Up-Selling and Cross-Selling Campaigns
  • Outbound Targeted Customer Acquisition
  • Inbound Service to Sales Conversion
  • Data Mining

Back Office and Administration

  • Expert Administrative Resources
  • Process / Order Validation
  • Account Creation
  • Data Entry
  • Service Fulfillment
  • Transcription
  • Digitization
  • Virtual Assistant

Hammerjack also offers services for not-for-profits to help them build their organizations, collaborate, increase productivity, and safeguard their institutions.

Hammerjack’s pricing

Hammerjack’s service packages are customized to best meet each client company’s needs and goals, so pricing differs from client to client. Contact them directly for a consultation and quote.

How hammerjack outshines its competition

Hammerjack proudly provides top-quality staffing and administrative services at rates that cut costs and increase efficiency for its client companies. It prioritizes information and cyber security.

Their operational model was created within the enterprise services space and designed with small to medium-sized businesses in mind. This BPO solution provider’s extensive experience in the field, combined with its collaborative approach to customer satisfaction, sets its client companies up for success.

Key executives

Nicholas Hastings (Founder and Managing Director)

Nicholas Hastings founded the company in June of 2016. He graduated from Barker College in 2003 and AIM Education & Training in 2013. He has also worked as a business development executive for Coca-Cola, a channel business development lead for TSA Group – Australia, and a practice manager for Barhead Solution.

hammerjack reviews and comparisons

Clients praise Hammerjack for its expert recruitment, which provides its clients with top-notch personnel while cutting costs. They also note the superiority of its resourcing solutions and change management processes. 

Some clients report vastly improved customer satisfaction along with enhanced visibility due to Hammerjack’s services. Clients also find this company’s incorporation of the latest technology valuable and convenient.


hammerjack’s contact information

hammerjack’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 1300 788 451.


hammerjack news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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