Does Outsourcing Exploit Workers?

The real face of outsourcing

The real face of outsourcing

People love to hate outsourcing. It’s commonly accused of low salaries, unethical behavior, inhumane conditions, coercion, and even ‘modern-day slavery.’

People regularly reach out to Outsource Accelerator, incensed by the concept of offshore staffing.

“How dare you exploit these people!” they would say.

It drives me nuts.

This misconception not only vilifies my company and the outsourcing industry writ large, but also undermines hundreds of millions of people from emerging economies who work to build professional careers for themselves.

The truth: Outsourcing provides a fantastic economic opportunity for people across the world to get a good job, build a meaningful career, and earn great money.

face of outsourcing
The real face of outsourcing

Why is the perception so different from the reality?

It has become a core mission of mine to convince people that outsourcing, offshoring, and global employment is a win-win for everyone involved… From my experience, this is precisely the case.

Our team interviewed eight outsourced professionals based in Manila, Philippines. These people work for US, UK, and Australian clients.

Are these people happy, engaged, stimulated, capable and professional? Watch the video – judge for yourself.

The question for your business

What’s your perception of offshore staff? Could misconceptions be holding your business back from the benefits of global employment?

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journey today

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Access fantastic talent at world-leading prices

Scale your business fast while reducing costs —
the average all-in employment costs in the
Philippines are typically 70% less than its
Western counterparts

Philippines United Kingdom Australia United States
Software Developer
HR Manager
Team Leader
Copy Writer
Customer Service
Virtual Assistance
Select a role to view salaries
Philippines $7,221
United Kingdom $39,913
Australia $62,653
United States $81,994

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You can save 70% on staff costs, whilst driving quality & growth. Connect with an outsourcing expert to see how outsourcing can transform your business.

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  • Access to Outsourcing Savings Calculator & Report

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.