Social skills is the new determinant for ascent in the corporate ladder

There is no doubt that the demand for manual and physical skills will steadily decline as automation, artificial intelligence (AI) and machine learning (ML) becomes more and more readily available. However, demand for interpersonal soft skills will see an uptick, an executive predicts. 

Avigail Dadone, chief people officer at software as a service (SaaS) firm called Diligent explains that soft skills are essential now more than ever. Most tasks and work processes are now automated, so, simple people skills determine a person’s likelihood of landing leadership roles. 

Dadone used a strategy employed by the US military in the 1960s. During this period, the military was starting to use technologically-advanced machinery. Everyone had to learn technical skills to operate the machinery. In this sense, the military determines leadership skills based on “people skills.”

Similarly, Daone explained that, amid digital and automation acceleration, soft skills will be essential regardless of where or how the future workf

She said, the ability to communicate and have an open dialogue with your team is a keystone for any successful workplace—in-person, remote or hybrid. And being remote cannot be an excuse for letting communication skills atrophy. Just the opposite, in fact.

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