Home » Articles » July Outsource Report: Quotations Jump 33% to $79m, Plus 109k Visitors, 1,417 Inquiries, 2,654 Jobs

July Outsource Report: Quotations Jump 33% to $79m, Plus 109k Visitors, 1,417 Inquiries, 2,654 Jobs

July Outsource Report

July outsourcing performance

July was a strong month with the value of outsourcing inquiries rising 33% to $79m*.

Despite website traffic remaining stable at 108,772 visitors and 363,706 page viewstotal inquiries rose 9.9% to 1,417 for the month. The total value of the quotation requests rose an impressive 33% from $59.6m in June to $79.6m* in July. The inquiries came from 66 countries representing 28 different sectors.

Of the 1,417 inquiries, there were 1,060 quotation requests representing an estimated 2,654* full-time staff with an outsourcing value of $79,620,000*. See all statistics in the Source Partner dashboard.

For the last 12 months, outsourcing inquiries amounted to a total value of $749,460,000* requesting a total of 24,982* full-time roles.

*Conservative client value calculation: take the lowest end of their role request numbers, multiply by conservative top-line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration)

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The new Source Partner dashboard is now live!  The v3.0 release is a complete rebuild and offers unrivalled tools to help outsourcing firms attract new clients, and make more sales. It offers:

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➤ Powerful business intelligence tools to identify outsourcing client prospects.
➤ Get introduced to hot inbound outsourcing inquiries.
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Over the next 18 months the Source Partner platform will grow to become the world’s most powerful outsourcing marketing platform, business intelligence tool, and community. Join us in this journey. Early birds catch the worm!

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Key metrics for July

Key metrics for July

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Total outsourcing inquiry value – (12 mo.)

Total outsourcing inquiry value - (12 mo.)

Total outsourcing inquiry value – (July 2022)

Notable inquiries

OA generated over 45 inbound outsourcing inquiries for every day of the month in July. Of these 1400 inquiries, there were 1,060 quotation requests – here are six interesting examples:

Quality analysis

We have initiated a new client quality score protocol, and have retro-analysed the prior 24 months of inbound leads. The platform now assesses lead quality on a range of validation, quality and engagement metrics.

Live BPO dashboard

Outsourcing inquiry insights – July

The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from this month:

Number of roles initially required

Clients typically start with a smaller requirement and then grow the team once they settle the team

Size of clients’ company

The inbound inquiries come from companies of all sizes – from startups to multi-national enterprise

Location of clients’ company

The client inquiries come from across the globe – typically from the high-cost English-speaking nations

Location of clients' company

Clients' company sector

Clients’ company sector

The client companies cover almost every sector possible, and the roles they seek are also very varied

Outsourcing is countercyclical

All indicators show that the world is heading towards economic recession.  Funding is drying up, interest rates and inflation are on the rise, and the job market is tightening.  The top-end of the US job market is showing considerable reversal of fortunes as tech companies scramble towards profitability and self-preservation. However, employment generally remains strong – which suggests that their is good opportunity for outsourcing.

As companies hunker down to tough times ahead, they are all looking for ways to cut costs, whilst still growing – or at least maintaining – top line revenues. Outsourcing offers a unique opportunity for companies to get the staff they need, whilst cutting costs.

As the recession forces the world to look for cost-saving and competitive staffing solutions, outsourcing is perfectly positioned to capture enormous growth and upside.

The outsourcing industry faces unprecedented opportunity over the next two years.  We suggest that all small and mid-tier BPOs should shoot for 50% growth this year.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.