Here’s how an online marketplace executive helps fuel a culture of innovation

Here’s how an online marketplace executive helps fuel a culture of innovation
  • Home
  • Articles
  • Here’s how an online marketplace executive helps fuel a culture of innovation

Greg Schwartz, Co-founder and COO of the online marketplace StockX, said that it’s important for all companies, particularly startups, to have a strong culture rooted in integrity and innovation. Additionally, managers should know that they don’t have all the answers.

“For me, there’s this lesson of making sure that you know what you don’t know,” said Schwartz.

A culture of innovation, according to the StockX executive, starts with adaptable leadership. This means that team leaders should motivate employees to present ideas and raise questions about areas they can be better in. 

How a team could continue working effectively

Schwartz added that there are things that keep their company working efficiently — recognition, unlimited PTO, and inclusion. 

During the company’s quarterly meeting, StockX gave out a custom pair of sneakers to employees who have embodied the company values in their work. 

“I think the important part is not just the sneakers, of course; it’s the importance of making sure that we’re recognizing and amplifying work that’s being done to live those values,” Schwartz said.

Schwartz said StockX also recognizes employees who are taking risks by bringing insightful, innovative ideas on a weekly basis during the company’s leadership meetings.

At the same time, StockX continues to stay in conversation with its workers about their mental and physical well-being. Especially in these times of burnout and Great Resignation. The firm gives its employees unlimited PTO and “No Meetings Day” every other Wednesday. 

More than that, during one-on-one meetings, Schwartz encouraged the firm’s team leaders to ask their employees how they and their families are doing. This exercise, Schwartz noted, allows leaders to find out how people are doing as human beings first and then get to work second.

For inclusion, the company hired a chief impact officer (CIO) whose job is to come up with ways to weave diversity into every aspect of the company. They also have a Candid Conversations initiative, where the entire company is invited to participate in a talk about a timely cultural topic. 

Overall, Schwartz believes this way of connecting ultimately leads to team members being mentally engaged — which fuels new ideas and innovation. “That makes all the difference in the world,” he stated.

Read more here.

Start your
journey today

  • Independent
  • Secure
  • Transparent

Access fantastic talent at world-leading prices

Scale your business fast while reducing costs —
the average all-in employment costs in the
Philippines are typically 70% less than its
Western counterparts

Philippines United Kingdom Australia United States
Software Developer
$7,221
$39,913
$62,653
$81,994
HR Manager
$9,506
$46,669
$66,518
$78,007
Team Leader
$7,152
$31,174
$45,428
$75,823
Accountant
$5,959
$58,479
$67,190
$72,923
Copy Writer
$4,767
$52,088
$56,600
$62,653
Customer Service
$3,337
$22,137
$29,717
$35,275
Virtual Assistance
$2,285
$39,066
$42,240
$31,797
Select a role to view salaries
Philippines $7,221
United Kingdom $39,913
Australia $62,653
United States $81,994

Avoid guesswork. Talk to the experts, free.

Get 3 free quotes

You can save 70% on staff costs, whilst driving quality & growth. Connect with an outsourcing expert to see how outsourcing can transform your business.

Why choose us?
  • Independent and unrivalled expertise
  • We carefully match you from 3,000+ leading suppliers
  • Access to Outsourcing Savings Calculator & Report

Get Started

How many staff to outsource?

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.