We are One Luna Global Connections, Inc.
One Luna Global Connections, Inc. (OLGC) is a privately owned BPO company and a Shared Work Office Space that was established in 2014. It is headquartered in the Eastwood Quezon City, which is located in the first Techno Hub in the Philippines. OLGC is a boutique BPO company that offers a range of services to clients in various industries, including healthcare, insurance, finance, and logistics.
What One Luna Global offers its clients
The services offered by One Luna Global include customer service, technical support, data entry, virtual assistance, and back-office support. OLGC prides itself on providing customized and flexible solutions to meet the unique needs of its clients. The company is committed to delivering high-quality services and has implemented various quality control measures to ensure the accuracy and reliability of its output.
Overall, One Luna Global Connections, Inc. is a boutique BPO company in the Philippines that offers customized and flexible solutions to meet the unique needs of its clients. The company is committed to delivering high-quality services and making a positive impact on the community and the environment.
OLGC has a team of highly skilled and experienced professionals who are trained to handle various tasks and projects. The company's employees are equipped with the necessary knowledge, skills, and tools to deliver excellent services and exceed client expectations. OLGC also provides ongoing training and development opportunities to its employees to ensure that they stay up-to-date with the latest trends and technologies in the industry.
We, at One Luna Global, offer not just basic Customer Service, but an overall Customer Experience. Specifically, our main services include:
Customer Support Services: We specialize in providing high-quality customer support services for various industries. This can include inbound and outbound call center services, email and chat support, social media management, and technical support. The services may be customized to meet the specific needs of each client, and the agents may be trained to handle various tasks, including sales, billing, and troubleshooting.
Back-Office Support Services: We can also offer back-office support services to help clients streamline their internal processes and improve efficiency. This can include data entry, document processing, accounting and bookkeeping, human resources, and payroll processing. The services may be delivered on-site or remotely, and the team can work closely with the client to ensure that the processes are customized to meet their unique needs.
Virtual Assistance Services: An advatage over larger BPOs, we also offer virtual assistance services to support clients with administrative tasks and personal projects. This can include scheduling appointments, managing emails and calendars, conducting research, and handling travel arrangements. The services can be customized to meet the specific needs and preferences of each client, and the virtual assistants may work remotely or on-site.
On top of services, we also offer shared workspaces for lease in our office in Eastwood, Quezon City.
How One Luna Global outshines the competition
We do not just offer Basic Customer Service, but an overall Excellent Customer Experience.
We train our people to be more than just employees, but stewards and ambassadors of the business.
One Luna Global Connections (OLGC) differentiates itself from the competition in several ways, making it stand out as a boutique BPO provider. Here are a few ways in which OLGC outshines its competition:
Customized Solutions: OLGC offers customized and flexible solutions that are tailored to meet the specific needs of each client. The company takes the time to understand the client's business processes, challenges, and goals, and then designs a solution that addresses those needs. This personalized approach ensures that clients receive the best possible service and value.
Social Responsibility: OLGC is committed to making a positive impact on the community and the environment. The company has implemented various initiatives to promote sustainability and social responsibility, such as using eco-friendly materials, supporting local charities and organizations, and promoting work-life balance for its employees. This focus on social responsibility sets OLGC apart from its competition and appeals to clients who value corporate social responsibility.
Quality Control: OLGC has implemented various quality control measures to ensure the accuracy and reliability of its output. The company uses advanced technology and tools to monitor performance, and has a team of highly skilled and experienced professionals who are trained to deliver high-quality services. This commitment to quality sets OLGC apart from its competition and ensures that clients receive the best possible service.
Experienced Leadership: The company's leadership team has decades of experience in the BPO industry, which gives OLGC a competitive advantage. The team has a deep understanding of the industry trends, client needs, and the latest technology and tools. This experience and expertise allow OLGC to provide the best possible service and stay ahead of the competition.
Overall, OLGC stands out from its competition by offering customized solutions, focusing on social responsibility, implementing quality control measures, and having an experienced leadership team. These factors set the company apart and make it an attractive option for clients looking for a boutique BPO provider.
One Luna Global company structure
One Luna Global Connections, Inc. (OLGC) is a privately owned BPO company and a Shared Work Office Space that was established in 2014. It is headquartered in the Eastwood Quezon City, which is located in the first Techno Hub in the Philippines. OLGC is a boutique BPO company that offers a range of services to clients in various industries, including healthcare, insurance, finance, and logistics.
The services offered by OLGC include customer service, technical support, data entry, virtual assistance, and back-office support. OLGC prides itself on providing customized and flexible solutions to meet the unique needs of its clients. The company is committed to delivering high-quality services and has implemented various quality control measures to ensure the accuracy and reliability of its output.
Sample highlight service offering of One Luna Global
We have customized price offerings depending on the complexity of the client need.
We do have basic price offerings that start for as low as USD 8.00/hr.
We also offer BPO seat leasing.
