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Answer America

About

AnswerAmerica is a simple, reliable and effective Pay as you Go Message Taking service, which is backed by the expertise of AnswerNet, one of the world’s longest established Answering Services.

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Highlights

Alexa ranking

17,262,575

Domain Authority

10

Site traffic

234

OA ranking

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CrunchBase ranking

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Details

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Contact information

800-313-2307

http://www.answeramerica.com/

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About Answer America: Review and comparison

Answer America is an effective, reliable, and simple Pay as you Go Message Taking service. The company is located in the U.S.A  and has been in operation for many years. 

You can think of Answer America as a unified extension of your company made by you and exclusively for you. The company has strived to finally offer the first-rate customer support required for a business solution and messaging center.

Answer America has been able to scale the heights of call center technology and consequently build a multifaceted security system by utilizing high-tech equipment, qualified professionals, and dedicated customer service personnel to bring you customized services that will fit your budget as well as your needs.

The company’s goal is to see you win in whatever business you are running, so whether you need them to answer phone calls after work hours or tailor business solutions so that they can match your exact needs, they’ve got you 24/7.

Answer America Outsourcing

Answer America boasts of using advanced technology along with a customer-centric approach and improved BPO solutions. The company also services various interaction channels, including voice, email, live chat, and social media.

Answer America has performed well, and with the support of AnswerNet, the company has been able to stand out from its competitors.

Answer America’s BPO services and pricings

The following are some of the services you can expect from Answer America as an active outsourcing provider.

  • Weekend call and after-hours call answering
  • High volume call handling during holidays
  • Ensuring that customers get help and all calls are answered
  • Deliver and record messages
  • Book appointments
  • Email and text communication
  • Technical support and customer service 

Answer America offers these services to various industries, including e-commerce, logistics, banking, and telecommunications.

Answer America’s pricing

Answer America is a reliable Pay as You Go service that offers as low as $1.20 for a single call. If you buy call bundles, it becomes even cheaper. You are only required to purchase extra call credits when your account runs low, hence paying only for what you use.

How Answer America outshines its competition

Answer America and its operators have won awards in the past, and they pride themselves in offering exceptional services. This has to do mainly with the formula that the company uses to operate. It entails:

  • Offering unmatchable customer experience
  • Sourcing and retaining the right talent
  • Giving total control to clients over their accounts
  • Using state-of-the-art technology
  • Offering round-the-clock service

Other than that, Answer America has made a name for itself for creating jobs in the US and helping businesses thrive.

Key executives

Gary Pudles (President & CEO)

Gary Pudles is the Founder and also serves as the President and Chief Executive Officer at AnswerNet – the company that launched AnswerAmerica. A serial entrepreneur, Gary established AnswerNet in 1998, and his success has earned him the prestigious “Ernst and Young Entrepreneur of the Year ” and  SmartCEO Best Run Companies awards.

Cori Bartlett (Vice President, Operations)

Cori Barlett serves as the Vice President of Operations at AnswerNet. With over 31 years of experience in contact centers, Cori is one of the top operations experts in the industry. She holds a Bachelor of Science in Corrections, Criminal Justice from the University of Central Florida.

Answer America reviews and comparisons

Answer America is a pioneering BPO solutions provider and contact center with a whopping 50 locations all over the US. The company has received many positive accolades if online reviews are anything to go by. Most clients who have used its services applaud the company for offering round-the-clock services, which similar companies have not been able to fully tap into. This has to be the company’s most significant selling point.

 

Answer America’s contact information

Answer America’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call 800-313-2307.

Answer America news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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