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CapeBPO

About

CapeBPO is the City of Cape Town and the Western Cape’s strategic business partner responsible for the growth and development of the BPO industry in Cape Town, the Western Cape, South Africa.

CapeBPO has two key functions:

  • Attract overseas companies to our shores to improve their productivity and efficiency with strong outsourced operations.
  • Facilitate the training and deployment of the youth of the Western Cape into careers within the BPO sector.

What CapeBPO offers its clients

CapeBPO works with a network of partners, organisations, and suppliers that hail from around the corner, to around the globe. This extended ecosystem supports us in executing our core functions with excellence and passion.

How CapeBPO outshines the competition

Our clients in the UK, USA, and Australia need innovative support from a customer experience point of view. Cape Town and the surrounding region have a highly capable workforce, able to service these clients effectively. If you’re looking for a city that can accommodate technology and infrastructure, effective resourcing, superb customer service, lower costs, and a higher quality of life, then look no further.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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