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CannabisBPO

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About

CannabisBPO is a specialty provider of contact center services for the cannabis industry. We provide inbound and outbound contact center services in a 24/7 environment. Our core service channels are phone, chat, mail, email, text, and social media for sales, customer service, and technical support projects. Our goal is to help cannabis businesses drive sales and maintain the integrity of their brands.

Headquarters

-

Public or Private

Private

Seats or staff

501-1,000

Revenue

-

Industries

-

Highlights

Domain Authority

7

Site traffic

141

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Iris Davenport, Client Service Manager

Year Founded

2018

Countries of fulfillment

-

Sectors

-

Contact information

(856) 988-9417

https://www.cannabisbpo.com/

Social media

About CannabisBPO: Review and comparison

CannabisBPO is a specialty contact center service provider for the cannabis industry, headquartered in Americus, Georgia, US. The company has helped cannabis businesses maintain brand integrity and drive sales through 24/7 contact center services since 2018.

They are dedicated to providing specialized cannabis support services to help cannabis businesses reduce operational costs, increase revenue, and mitigate regulatory risks. They offer customized services built from the ground up to meet every Cannabis client’s unique business needs. 

Their expertise has provided specialty call center services to cannabis businesses in the US and Canada. Its current company size is 501 to 1,000 employees, and its last reported revenue is unknown.

CannabisBPO Outsourcing

CannabisBPO prides itself on its specialty cannabis support services. Their team of support staff offers strategic, marketing, and operations assistance and customer support via phone, text, chat, email, and social media. They provide professional, knowledgeable support to cannabis customers through numerous convenient channels.

Though still relatively young, CannabisBPO combines years of healthcare, pharmaceutical, and call center experience, merging sister companies PharmaCentra LLC and Concentra Solutions INC. Together, these two companies form the foundation for the BPO.

CannabisBPO’s BPO services and pricings

CannabisBPO is a specialty provider of outsourcing and customer interaction support through the following services:

  • Strategic support
  • Sales and marketing support
  • Technical support
  • Phone and text support
  • Email and mail support
  • Social media chat support

Their services are uniquely tailored for the cannabis industry, guaranteeing knowledgeable, professional, and discrete support services.

CannabisBPO’s pricing

CannabisBPO’s service offerings are all 100 percent customized. Every cannabis company client receives one-of-a-kind services designed to fit their business’s needs. Pricing varies based on service levels and services required.

How CannabisBPO outshines its competition

Unlike other BPO providers, CannabisBPO only serves cannabis companies. This means that its agents are expertly trained in the unique nuances of the cannabis industry. By outsourcing your customer support services through the company, you guarantee your customers a knowledgeable support channel that will maximize their satisfaction and loyalty.

Key executives

Dan Berman (Founder, Chairman, CEO)

Dan brings over 25 years of successful teleservice and customer relationship management experience to CannabisBPO.

Joe Matassino (CIO)

Joe has worked in the technology industry since 1984, providing technology services to pioneers in the BPO industry.

Marshall Ogen (VP, Business Strategy)

Marshall is an expert in call center services and outsourcing, having worked with mid-size and Fortune 500 organizations for over 20 years.

Rica Askew (VP, Sales)

Rica leads CannabisBPO’s sales division with over 18 years of experience in call center management, project management, and operations.

Kim Christmas (VP, H.R., Chief Communications Officer)

Kim’s 20 years of experience in human resources and employee benefits drives all of the people functions at CannabisBPO.

Bill Hockensmith (VP, Global Contact Centers)

Bill drives business growth and seeks out new and innovative sources of revenue potential with his experience in the IT industry.

CannabisBPO reviews and comparisons

We do not currently have any reviews on CannabisBPO from current or former clients or employees. We urge you to compare the company with other potential outsourcing providers in the US and Canada to determine which services are the best fit for your business.

CannabisBPO’s contact information

CannabisBPO’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (856) 988-9417.

References

https://www.crunchbase.com/organization/cannabisbpo

CannabisBPO news, podcast & articles

No news, podcast & articles available for this BPO

CannabisBPO videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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