$10 mil. - $25 mil.
Jhankhana Desai, Founder and Managing Director
About Kserve: Review and comparison
KServe is a business process outsourcing (BPO) service based in Maharashtra, India. The company was initially an off-shoot of a BPO service in the United Kingdom but branched off on its own in 2008. The company has grown over the years to employ over 500 people.
They offer multilingual campaigns to suit companies worldwide. The BPO has clients in the United Kingdom, United States, India, North Africa, Southeast Asia, and the Middle East.
KServe commits to serving its clients 24/7, every day of the year. They adhere to best practices in each industry, ensuring that you have a lower risk of lawsuits and human resource troubles. The team is professional and supports your business by acting as agents and middle management, depending on your needs.
Kserve’s BPO services and pricings
KServe offers a variety of BPO options for businesses. Their broad categories of services include:
- Customer Experience Management
- Lead Generation Services
- Back Office Processing
- Finance and Accounting
- Robotic Process Automation
With customized plans, you can choose any services you need. This flexibility simplifies the process of scaling up your company as it grows. If you’re unsure where to go from your current status, they can help you set future goals and provide the steps to reach them.
KServe offers special pricing based on the services you need. You can contact the company for a quote for each service or tell them what you’re interested in and see what packages they offer.
How Kserve outshines its competition
KServe stands out because, despite the company’s use of automation to serve other businesses, they focus on people first. BPO is just a fraction of what KServe offers. They provide holistic solutions to improve every aspect of a business.
The BPO helps companies in fields such as:
- Banking and Finance
- Real Estate
For all industries, they provide a 40% decrease in turnaround time and twice as many sales conversions. These statistics show that clients have a 40% increase in customer satisfaction thanks to KServe’s help.
- Jhankhana Desai (Managing Director)
Desai leads KServe and is well-known in the industry for serving on the SME Council and IMC Chamber of Commerce and Industry. She has chaired the Digital Technology Committee as well.
- Rakeshh Shetty (General Manager Operations)
Shetty helps KServe focus its strategic and corporate initiatives. He has 14 years of BPO experience and has managed large teams. While he’s a proponent of technology and automation, Shetty focuses on people first.
- Varun Sharma (Head of Business Development)
Sharma worked for KServe as a caller since 2006 before moving to the quality department and managing KServe operations for over a decade. His background in physics and technology helps him understand how automation helps BPO.
- Praveen Shetty (Chief Marketing Officer)
Shetty has worked in management systems for almost 20 years. His marketing expertise helped brands like Kingfisher Airlines and Godrej Properties before he came to the company.
Kserve reviews and comparisons
KServe’s past and present employees give the company five stars, saying it’s a supportive workplace with a great culture.
Kserve’s contact information
Kserve’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 91-22-62524545.