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4.2/5 • Glassdoor rating


KServe BPO Private Limited is Business Solutions Provider with a consistent track-record of highly successful multi-lingual campaigns for its clients, not just in India but also across the globe.

Founded in 2003, KServe has grown to be a preferred business solution partner with 50+ man-years of experience and over 150 employees.

KServe has an in-house expertise in creating and managing innovative and cost effective business solutions to clients in India, UK, USA, the Middle East, North Africa and South East Asia.

KServe has handpicked technology partners to serve industries across various segments with equal ease and vivacity. KServe operates from its 10000 sq.ft. state-of-the-art facility in Mumbai, India.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Jhankhana Desai, Founder and Managing Director

Year Founded


Countries of fulfillment




Contact information


About Kserve: Review and comparison

KServe is a business process outsourcing (BPO) service based in Maharashtra, India. The company was initially an off-shoot of a BPO service in the United Kingdom but branched off on its own in 2008. The company has grown over the years to employ over 500 people. 

They offer multilingual campaigns to suit companies worldwide. The BPO has clients in the United Kingdom, United States, India, North Africa, Southeast Asia, and the Middle East.

Kserve Outsourcing

KServe commits to serving its clients 24/7, every day of the year. They adhere to best practices in each industry, ensuring that you have a lower risk of lawsuits and human resource troubles. The team is professional and supports your business by acting as agents and middle management, depending on your needs.

Kserve’s BPO services and pricings

KServe offers a variety of BPO options for businesses. Their broad categories of services include:

  • Customer Experience Management
  • Lead Generation Services
  • Back Office Processing
  • Finance and Accounting
  • Robotic Process Automation

With customized plans, you can choose any services you need. This flexibility simplifies the process of scaling up your company as it grows. If you’re unsure where to go from your current status, they can help you set future goals and provide the steps to reach them.

KServe’s pricing

KServe offers special pricing based on the services you need. You can contact the company for a quote for each service or tell them what you’re interested in and see what packages they offer.

How Kserve outshines its competition

KServe stands out because, despite the company’s use of automation to serve other businesses, they focus on people first. BPO is just a fraction of what KServe offers. They provide holistic solutions to improve every aspect of a business.

The BPO helps companies in fields such as:

  • Banking and Finance
  • eCommerce
  • Education
  • Healthcare
  • Real Estate

For all industries, they provide a 40% decrease in turnaround time and twice as many sales conversions. These statistics show that clients have a 40% increase in customer satisfaction thanks to KServe’s help.

Key executives

  • Jhankhana Desai (Managing Director)

Desai leads KServe and is well-known in the industry for serving on the SME Council and IMC Chamber of Commerce and Industry. She has chaired the Digital Technology Committee as well.

  • Rakeshh Shetty (General Manager Operations)

Shetty helps KServe focus its strategic and corporate initiatives. He has 14 years of BPO experience and has managed large teams. While he’s a proponent of technology and automation, Shetty focuses on people first.

  • Varun Sharma (Head of Business Development)

Sharma worked for KServe as a caller since 2006 before moving to the quality department and managing KServe operations for over a decade. His background in physics and technology helps him understand how automation helps BPO.

  • Praveen Shetty (Chief Marketing Officer)

Shetty has worked in management systems for almost 20 years. His marketing expertise helped brands like Kingfisher Airlines and Godrej Properties before he came to the company.

Kserve reviews and comparisons

KServe’s past and present employees give the company five stars, saying it’s a supportive workplace with a great culture. 

Kserve’s contact information

Kserve’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91-22-62524545.

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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