• 4,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Glossary » Virtual Bookkeeper

Virtual Bookkeeper

Definition

Virtual Bookkeeper

A virtual bookkeeper is a remote finance pro who logs daily transactions, reconciles bank accounts, and prepares monthly reports for a growing small business via cloud accounting apps. Owners hire one to keep the books current without in-house finance staff on payroll.

The role sits between a data-entry clerk and a licensed accountant. A virtual bookkeeper is not authorised to file tax returns or sign audits, but they close monthly ledgers, reconcile credit-card statements, and hand clean numbers to a CPA at year-end.

Most operate on a fractional retainer — a few hours per week for a café, twenty-plus for a Series-A SaaS firm. The work runs on QuickBooks Online or Xero, so the bookkeeper can sit in Manila, Cape Town, or Denver without workflow gaps.

The role has grown steadily as small firms shift accounting to the cloud. The US Bureau of Labor Statistics tracks bookkeeping, accounting, and auditing clerks at roughly 1.5 million employed, with a median hourly wage of $22.65 as of May 2023.

Hiring shifted online during 2020–2022 as small firms adopted Zoom onboarding and receipt-capture apps. What began as a workaround for locked-down offices is now the default — for accounting firms recruiting under $50k in monthly billable work.

Key takeaways

  • A virtual bookkeeper records transactions, reconciles accounts, and delivers monthly financials remotely.
  • The role is fractional by default, hourly or retainer, rarely full-time W-2.
  • Cloud tools like QuickBooks Online, Xero, and NetSuite let the bookkeeper work from any timezone.
  • Offshore hires from the Philippines and India typically cost 60–70% less than a US in-house clerk.
  • A virtual bookkeeper is not a CPA and does not sign tax returns or audited financials.

How it works

A virtual bookkeeper logs into the client’s cloud accounting file, imports transactions, categorises each line, and reconciles bank and credit-card feeds. At month-end, they close the books and email a management pack with P&L, balance sheet, and cash-flow statement.

Onboarding usually runs two weeks. The bookkeeper is granted user-level access to QuickBooks Online or Xero, read-only bank credentials via a feed connector such as Plaid, and a shared Google Drive for source documents like receipts and vendor invoices.

Day-to-day tasks split into three buckets — recording, reconciling, and reporting. Recording covers sales, purchases, and payroll journals. Reconciling matches the ledger to bank statements. Reporting bundles monthly financials plus ad-hoc queries from the founder.

Communication runs on Slack or email, with a monthly video review call. The bookkeeper flags anomalies (duplicate vendor payments, mis-coded expenses, broken bank feeds) inside a shared workbook the founder reviews on Fridays.

BucketTypical taskCadence
RecordingEnter invoices, bills, payroll journalsDaily or weekly
ReconcilingMatch bank feeds to ledgerWeekly
ReportingP&L, balance sheet, cash-flow packMonthly
AdvisoryAnswer founder questions on runwayAd-hoc

Pricing follows one of three shapes: hourly ($25–$75 in the US, $8–$20 offshore), a fixed monthly retainer tied to transaction volume, or a per-account bundle sold by a franchise like Bench or Pilot.

Guidance from professional bodies such as AICPA & CIMA shapes how firms scope engagement letters and quality standards.

Certifications signal skill. The QuickBooks ProAdvisor programme and Xero Certified Advisor track are the two most common badges to look for on a candidate’s CV.

The American Institute of Professional Bookkeepers issues the certified bookkeeper (CB) credential in the US, and the Institute of Certified Bookkeepers runs an equivalent path in the UK. Both take 18–24 months.

Examples

Named providers illustrate how the role scales across price points. Options range from Manila-based BPO staff-leasing to US-domiciled subscription firms. Each buys the same ledger hygiene but sells a different wrapper, from headcount to software to hybrid managed packs.

Bench Accounting, founded in Vancouver in 2012, pairs a virtual bookkeeper with proprietary software and sold to Employer.com in 2024. The team closes books monthly for tens of thousands of US small businesses on a retainer starting near $299 per month.

Pilot, launched by former Dropbox engineers in 2017, targets venture-backed startups and hit a $1.2 billion valuation in a 2021 funding round.

A dedicated bookkeeper handles QuickBooks Online while a CFO tier layers on forecasting and cap-table hygiene for Series-A and later.

Offshore staff-leasing firms in the Philippines, including MicroSourcing, Booth & Partners, and Cloudstaff, place a full-time virtual bookkeeper inside a client’s Xero or NetSuite instance for roughly $1,200–$2,500 per month, all-in.

Turnaround on month-end close typically drops to five business days.

Xendoo, a Fort Lauderdale-based subscription firm founded in 2016, pairs a dedicated virtual bookkeeper with a licensed CPA and starts at $395 per month. The offer targets US retail, e-commerce, and freelancer segments across QuickBooks Online and Xero.

Choice between these models turns on control and cost. Subscription firms bundle software; staff-leasing firms give the client naming rights and direct Slack access to the bookkeeper. Offshore savings run 60–70% for equivalent output on cloud tools.

Related terms

Adjacent glossary entries clarify where the virtual bookkeeper hands off work each month. Accountants, controllers, and payroll specialists sit further up the finance stack, while accounts payable and receivable clerks feed the ledger from below.

  • Bookkeeper: the on-site parent role covering daily ledger entry and month-end close.
  • Offshore Accountant: a licensed remote hire who signs financial statements the bookkeeper prepared.
  • Staff Accountant: an entry-level in-house role focused on journal entries and reconciliations.
  • Accounts Payable Clerk: a specialist who processes vendor invoices before they hit the ledger.
  • Accounts Receivable Clerk: a specialist who chases customer invoices and posts cash receipts.
  • Payroll Specialist: a role that runs pay cycles and files remittances the bookkeeper journals.
  • Offshore Controller: a senior finance lead who reviews the bookkeeper’s monthly pack.

FAQ

Is a virtual bookkeeper the same as an accountant?

No. A bookkeeper records transactions and closes monthly books, while an accountant analyses those books, files tax returns, and signs audited financials. Most small firms need both, staged in that order.

What software does a virtual bookkeeper use?

QuickBooks Online dominates the US market, Xero leads in the UK, Australia, and New Zealand, and NetSuite covers mid-market clients. Add-ons include Dext for receipts, Gusto for payroll, and Bill.com for vendor payments.

How much does a virtual bookkeeper cost?

US-based virtual bookkeepers charge $25–$75 an hour or $300–$800 per month on retainer. Offshore hires from Manila or Nairobi typically run $8–$20 an hour, a 60–70% saving on comparable US wages.

How do I know if a virtual bookkeeper is qualified?

Look for a QuickBooks ProAdvisor or Xero Certified Advisor badge, three-plus years on client books, and references you can call. Offshore hires from the Philippines often carry a BS in accountancy plus CPA-track exam progress.

Can a virtual bookkeeper file my taxes?

No, filing sits with a licensed CPA or enrolled agent in the US, or a chartered accountant in the UK.

Ready to hire a virtual bookkeeper? Browse vetted BPO providers on the Outsource Accelerator directory.

Companies you might be interested in

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
4,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 4,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 4,000 firms
  • Simple
  • Transparent
Banner Image