What is the Global Technology & Business Services Council (GTBSC)?
The Global Technology & Business Services Council (GTBSC) is an alliance of 12 major associations. These agencies represent the worldwide technology and business services industry.
Members of the GTBSC include:
- The Association of Business Service Leaders (ABSL)
- Association for Innovation, Business Excellence, Services, and Technology (AIBEST)
- ALES – Asociación Latinoamericana de Exportadores de Servicios
- Business Process Enabling South Africa (BPESA)
- Global Sourcing Association UK
- International Association of Outsourcing Professionals (IAOP)
- IT & Business Process Association Philippines
- Information Technology Industry Development Agency (ITIDA)
- IT Ukraine Association
- National Association of Software and Services Companies (NASSCOM)
- GBS Malaysia (Digital Global Business Services Council)
- Sri Lanka Association of Software and Service Companies
The council aims to deliver exceptional innovation and value to buyers, providers, and advisers across the globe. This is done by collaborating on a joint vision for the industry’s future.
GTBSC seeks to showcase the strategic value of the global technology and business services industry.
It accomplishes this with over ten million highly-skilled professionals around the world. These talents use best practices to deliver thought leadership, technology-led transformation, and continuous business improvement.
The role of the Global Technology & Business Services Council (GTBSC)
The Global Technology & Business Services Council is a vital facilitator in advancing the sector worldwide.
The council aims to enhance the industry’s competitiveness and global impact by encouraging cooperation and knowledge-sharing among its members.
The primary roles and objectives of GTBSC include:
The Global Technology & Business Services Council engages with governments and policymakers. It advocates for policies that promote a conducive environment for the sector.
This includes advocating for regulatory frameworks that support innovation, talent development, and investments in the industry.
Research and insights
GTBSC conducts and sponsors research on emerging trends, challenges, and opportunities in the technology and business services sector.
The council helps its members stay ahead in a rapidly evolving landscape by providing valuable insights.
One of GTBSC’s core strengths is its ability to create a global network of industry leaders, experts, and decision-makers. This network fosters collaboration, encourages best practices, and opens doors for potential business partnerships.
GTBSC promotes talent development initiatives because it recognizes that skilled human resources are the industry’s backbone.
This includes advocating for education and training programs that equip the workforce with the necessary skills for the digital age.
The council actively encourages thought leadership within the industry. It organizes conferences, seminars, and workshops that bring together thought leaders to share their insights and drive meaningful discussions.
The Global Technology & Business Services Council recognizes the importance of sustainable business practices. It encourages its members to adopt environmentally responsible approaches.
The council collaborates with stakeholders to promote sustainable technological and business services development.
GTBSC’s global response to COVID-19
The technology and business services sector is vital in supporting businesses worldwide, especially as it adapted to the changes brought about by COVID-19.
The Global Technology & Business Services Council responded to the pandemic by creating an alliance between the 12 major associations. It wanted to show the industry’s remarkable agility, commitment, and resilience against the crisis.
The council worked to respond to the crisis by ensuring business continuity for global clients and prioritizing the safety of all employees.
The sector was instrumental in rapidly deploying work-from-home models and digital transformations.
Through highly skilled professionals worldwide, this provided critical support and “essential services” to various sectors, including governments.
GTBSC released the report “A Unified Global Response for the Technology and Business Services Industry.” It provides an overview of the role of the tech and business services sector during the pandemic.