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Probe is a globally recognised and award-winning customer experience organisation that designs and deploys solutions to bolster and optimise our client operations. Founded more than 40 years ago and with 13,000-plus staff across five countries, the company delivers exceptional customer experiences through its deep knowledge and capabilities in Contact Centre and Customer Management, Digital Consulting, Intelligent Automation and Analytics



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Andrew Hume, CEO

Year Founded


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Contact information

61(3) 9508 4666

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About Probecx: Review and comparison

Probecx, a subsidiary of the Probe Group, serves industries around the globe as a respected customer experience organization. They offer many targeted and tailored programs and services to help companies meet their financial, social, and marketing goals. 

Probecx is a respected BPO provider that can provide appropriate outsourcing to ensure your company meets or exceeds its goals while staying within budget. They can pair your company with a team of skilled, trained, and experienced outsourced employees based on your own unique business needs. 

Because of their unique programming, Probecx can facilitate meaningful growth and reduce waste for your organization.

Probecx Outsourcing

This company is headquartered in Australia and has offices in New Zealand, the United States of America, the Philippines, and Singapore to provide comprehensive and high-quality assistance in a variety of back- and front-office areas. 

Probecx’s BPO services and pricings

Probecx provides many targeted solutions to a variety of industries. Because the company customizes programs and services to each clients’ needs, this list of services is not exhaustive. 

They proudly support industries by assisting in these areas:

  • Business Process Outsourcing BPO
  • Customer Service and Sales
  • Collections and Credit
  • Consulting and Insight 
  • Legal Business Process Outsourcing
  • Field Services
  • Call Centre

Probecx’s pricing

Probecx offers solutions on a variety of scales, from individual products to comprehensive back-office support. They can be easily contacted for inquiries and consultations for targeted and tailored approaches to BPO services and price models. 

How Probecx outshines its competition

With more than 13,000 highly skilled and trained staff across five countries, the Probe Group delivers exceptional customer experiences through its extensive knowledge and capabilities. 

They employ skilled and experienced staff, which assures your BPO needs are being managed by only the most capable professionals. 

Key executives

Andrew Hume (Chief Executive Officer)

Andrew graduated with an MBA from the Melbourne Business School. Andrew has over 20 years of skill growth in Client Experience and Change Management, which has helped him become instrumental in the company’s success. 

Avik Choudhuri (Chief Digital Officer)

Avik graduated with an MBA from Nagpur University. He has extensive experience in Client Experience and ensures the company is able to meet the needs of a diverse client base. 

Daniel Edwards (Chief Operating Officer)

Daniel graduated with an MBA from the Australian Graduate School of Management. He brings over 20 years of experience and education to build Probecx and make it a world leader in BPO services.

Probecx reviews and comparisons

Probe Group is a world leader in BPO programs and services, and Probecx can use Probe’s infrastructure, leadership, and policies to ensure your company can continue operations seamlessly while outsourcing. While working within a budget, it is possible to outsource and meet or exceed your performance metrics. 

If your company is looking for BPO services, whether front-end or back-end, it is worthwhile to consult with Probecx to determine your best course of action and develop a plan tailored to your business goals.

Some BPO groups offer one-size-fits-all programs, and Probecx stands out among the crowd of BPO companies by consulting and investigating before recommending specific BPO services. 

Probecx’s contact information

Probecx’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 61(3) 9508 4666.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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