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Liberty Poland Call Center

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About

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Public or Private

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Seats or staff

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Revenue

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Industries

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Highlights

Domain Authority

31

Site traffic

3,044

OA ranking

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Glassdoor rating

NA

CrunchBase ranking

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Details

Executive

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Year Founded

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Countries of fulfillment

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Sectors

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Contact information

22 364 55 50

https://liberty.eu/

Social media

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About Liberty Poland Call Center: Review and comparison

Founded in 1995, Liberty Poland SA operates as a business process outsourcing (BPO) company out of Chorzów, Poland. With a focus on call center operations, the firm works with those in various industries to have efficient and streamlined processes.

As they state on their company website, Liberty Poland SA was initially formed to specialize in electronics trading. They branched out into different areas, including call center operations, as time went on. They also provide consulting and business operations support.

With 500 employees, the firm is well staffed and has many individuals with a wide array of talents. Having a diverse staff population allows the firm to assist companies in many sectors and industries due to the expansive knowledge they hold internally.

Liberty Poland Call Center Outsourcing

Outsourcing call center operations is often seen as a method for alleviating strain on employees and the company. However, there are more advantages than just that. Having appropriate staff to cover communications tasks allows customers to feel heard. This emotion leads to increased sales and profits and high levels of customer satisfaction.

Liberty Poland SA has had years of experience in the outsourcing field. With the knowledge they bring to their clients and the companies they serve, they can bring positive change to the business structure and the bottom line.

Liberty Poland Call Center’s BPO services and pricings

Liberty Poland SA offers much in company efficiency as a call center operation. Their top offerings include:

  • Inbound Marketing
  • Inbound Call Handling
  • Outbound Marketing
  • Lead Generation
  • Business Consulting
  • Customer Relationship Management
  • Customer Satisfaction
  • Call Center Operations
  • Call Center Support
  • Help Desk Support
  • Conflict Resolution
  • Troubleshooting
  • Business Operations Assistance
  • Internet Integration
  • Communications Implementation Strategies

This list is not comprehensive of all the services provided by the firm. Due to constantly changing demand in the industries they serve, they frequently include new services and products for those they serve.

Liberty Poland SA’s pricing

Due to the customized approach to service that Liberty Poland SA employs, the company website does not offer generic pricing guidelines for prospective clients. Instead, the firm encourages those interested in services to reach out to a sales representative for a custom quote.

How Liberty Poland Call Center outshines its competition

As a BPO, Liberty Poland SA has a lengthy employee tenure rate. It is longer than most outsourcing companies enjoy, at just under five years. Additionally, the firm was awarded the honors of both “Statuettes of Virtual Telephones” and the “Distributor of the year 2010” in recent years.

Key executives

Lukasz Filipczyk (Regional Manager)

Lukasz Filipczyk has been with Liberty Poland SA since June 2007. He currently fulfills the role of Regional Manager and has previously occupied the position of Business Regional Manager.

 

Tobias Solorz (Member of the Supervisory Board)

Tobias Solorz has been with Liberty Poland SA since February 2012. He serves on the supervisory board for the firm and fulfills a similar role for many other BPO companies.

Liberty Poland Call Center reviews and comparisons

With a high employee tenure rate and a long duration of operation, it is safe to say that Liberty Poland SA is on the road to success. The firm has found the appropriate ways to manage its business while satisfying clients and employees simultaneously.

 

Liberty Poland Call Center’s contact information

Liberty Poland Call Center’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

LinkedIn N/A

In addition, you may email them at [email protected] or call 22 364 55 50.

References

https://www.crunchbase.com/organization/liberty-poland-call-center

 

Liberty Poland Call Center news, podcast & articles

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