Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • We provide one-stop outsourcing services and solutions for global and local brands.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1016
    • Seat:

      250-499
    • DA: Domain Authority

      20
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      1999
    • Locations:

      1
  • Thailand. Home to talented developers and cost-effective staffing solutions. 💰 2-5 times lower annual salary rates 👩🏽‍💻 Over 600,000 skilled IT specialists 🔐 A high priority on data privacy and security 📈 Easy to access the region’s various growing markets and industries

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    3.4/5

    Rank  #2577
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2010
    • Locations:

      1
  • IIMI offers a wide range of services designed to help customers bridge the digital divide, enabling enterprises to harness the full power of technology. At IIMI, we help our clients to capture and manage data from any format, so they can transform that data into information, information into knowledge, knowledge into insight and insight into action. It can be as simple as data entry of forms like keying warranty cards, rebate forms, or any other hand written application form, or capturing the same data from a caller. It often involves complex rules based processes where IIMI personnel read and understand the content, make rules based decisions, validate the data with other sources that may be offline or online, and perform audit and analysis of the data for items such as expense report validation, insurance eligibility verification enrollment and claims processing; invoice payments, reporting and database creation, or research and statistical analysis. Whether working completely behind the scenes, or playing a more active role, IIMI has the depth and breadth of capability to support our customers across multiple geographies and languages.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    3.1/5

    Rank  #321
    • Seat:

      5000-9999
    • DA: Domain Authority

      18
    • Revenue:

      $1 bil. - $5 bil.
    • Founded:

      1996
    • Locations:

      2
  • At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.

    Sectors
    • Back Office Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1M
    • Founded:

      2022
    • Locations:

      -
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  • Work for Impact is the next generation of BPO, delivering lower costs, better talent, and unparalleled agility. Operating globally, Work for Impact assembles hand-selected teams from a 10M+ talent pool spanning 192+ countries. Instead of following a one-size-fits-all model, the firm builds cost-effective, custom-built teams, unique to each client’s needs and goals. Trusted by hundreds of enterprises, non-profits, and startups – for everything from customer service to back-office accounting and much more.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      -
    • Locations:

      -
  • Bottomline Assist Ltd is a next-generation Business Process Outsourcing (BPO) company connecting international businesses with Africa’s top 1% remote talent. We help individuals, startups, and enterprises save up to 90% on labor costs by outsourcing tasks to elite, English-speaking professionals across customer support, virtual assistance, IT, design, content, data entry, and more — all while maintaining global standards of quality and reliability. Whether you're looking to hire one highly skilled assistant or build a fully managed offshore team, we offer 24/7 availability, dedicated QA, and flexible hiring models that fit your exact needs. We are 55% more affordable than other outsourcing firms, and you can get started in under 24 hours. Let us handle the backend — so you can focus on growth.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    • Seat:

      500-999
    • DA: Domain Authority

      -
    • Revenue:

      $500,000-$750,000
    • Founded:

      2024
    • Locations:

      3
  • DME Service Solutions offers a wide range of call center and consulting services. Within a year, DME has implemented 20 different lines of business (and counting) from back office to voice setup supporting both English and Spanish support with 24/7 coverage. This covers from Order fulfillment (Intake Sales and Reorder), Authorization, and Benefit Investigation, to Pharmacy and Prescriber Relations. DME has a well-versed knowledge of healthcare space like Market Access, Revenue Cycle Management, Payor Contract Negotiation, and other complex processes. Our agents are cross-trained to allow our clients to move resources depending on business needs. Our agents have an average of 4-year Healthcare experience before they get hired at DME.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    4.4/5

    Rank  #532
    • Seat:

      500-999
    • DA: Domain Authority

      12
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2021
    • Locations:

      -
  • Remotify is an Employer of Record solution that enables freedom, security and flexibility, because we want to make remote outsourcing simply excellent and sustainable for all. Remotify is a scalable, cost-effective remote hiring solution for founders and small to medium businesses globally.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #780
    • Seat:

      100-249
    • DA: Domain Authority

      23
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
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  • Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    Rank  #1675
    • Seat:

      250-499
    • DA: Domain Authority

      13
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2020
    • Locations:

      -
  • 24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    3.2/5

    Rank  #680
    • Seat:

      50-99
    • DA: Domain Authority

      15
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2001
    • Locations:

      2
  • Sagan Passport is the Costco of Global Talent recruitment. Sagan sources international talent from LATAM, Asia, Africa, MENA, Eastern Europe, and beyond. Sagan also offers a membership community tailored for top-tier executives, entrepreneurs, and business leaders. The community has weekly webinars, office hours, SOPs, playbooks and an active community. All these resources are designed around levelling up your team at the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2584
    • Seat:

      1-49
    • DA: Domain Authority

      18
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
  • ScalableOS is a privately held offshoring company founded by Chris Van Vladricken, a seasoned IT executive with over 15 years of experience in global workforce solutions. Headquartered in the Philippines, we specialize in building high-skill, full-time dedicated offshore teams for US-based businesses—particularly MSPs, IT consultancies, finance, and revenue operations teams. We deliver a true branch-office experience by managing recruitment, HR, payroll, IT setup, and ongoing support. Our transparent pricing, US time zone alignment, and tailored talent acquisition ensure clients maintain full control while achieving up to 70% in cost savings—without compromising on quality or performance. At ScalableOS, we don’t just offshore—we help you scale smarter.

    Sectors
    • Admin Support
    • Business Compliance
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $20 million
    • Founded:

      2020
    • Locations:

      -
  • At Midwest Global Marketing and Billing LLC, we are more than just a BPO provider — we are your strategic partner in streamlining business operations and driving efficiency. Our Business Process Outsourcing (BPO) solutions are designed to help businesses of all sizes focus on what they do best, while we handle the critical yet time-consuming back-office functions. With a team of skilled professionals, cutting-edge technology, and a client-centric approach, we specialize in delivering tailored services that fit the unique needs of your business. Whether it's customer service, data management, billing, or lead generation, our solutions are built to optimize your processes, reduce operational costs, and improve productivity. We don’t just aim to provide services; we strive to enhance your overall business efficiency by aligning with your goals. Our flexible service models, transparent communication, and focus on quality assurance ensure that your business runs smoothly, allowing you to focus on growth and innovation. From small businesses to large enterprises, we are committed to delivering exceptional results and maintaining a long-term partnership that supports your success.

    Sectors
    • Back Office Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating
    -
    Rank  #2658
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
  • Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Inbound Outbound
    • See all
    Glassdoor rating
    -
    Rank  #2032
    • Seat:

      1-49
    • DA: Domain Authority

      12
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      -
    • Locations:

      1
  • Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating

    3.3/5

    Rank  #144
    • Seat:

      250-499
    • DA: Domain Authority

      32
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2001
    • Locations:

      4
  • Outposter is a leading global outsourcing company, headquartered in Brisbane, Australia, with offices in the Philippines, Singapore and India. We provide staffing solutions to both large and small companies, short or long term projects. Outsourcing can be a gamble and we remove the risk by providing highly skilled staff, trained and vetted by us so we stand by the quality of their work. Our staff can provide customer support, direct marketing, social media marketing, graphic design, and more.

    Sectors
    -
    Glassdoor rating

    4.5/5

    Rank  #1141
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      -
  • Harte Hanks, founded in 1923, is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. We drive measurable results in both sales and customer loyalty for an ever-growing list of blue-chip companies and their brands; Bank of America, GlaxoSmithKline, Unilever, Pfizer, HBOMax, Volvo, Ford, FedEx, Blue Cross/Blue Shield, Sony, Midea, IBM, and many others. They have partnered with Harte Hanks to work with our award-winning resources in Customer Care, Fulfillment and Logistics, and Marketing Services. Harte Hanks employs over 2,500 dedicated associates spread across the Americas, Europe and Asia Pacific. We have made prodigious investments in cutting edge technology tools and platforms. We provide a comprehensive portfolio of critical support services across diverse industries such as health care, entertainment, financial, durable goods, automotive and remain distinct and unassailable in the customer engagement space.

    Sectors
    • Back Office Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $185.2
    • Founded:

      -
    • Locations:

      -
  • We are an employer of record in the countries we work in/from. Fully remote staff.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2656
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2024
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    Rank  #1971
    • Seat:

      50-99
    • DA: Domain Authority

      1
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      2
  • Telecom, Inc. is a mid-size domestic BPO contact center offering a robust suite of services to businesses ranging in size from start-up models to Fortune 500 companies. We combine our extensive experience, exceptional personnel, and leading technology when custom developing unique solutions built to generate results that exceed your expectations. We provide solutions for B2B and B2C campaigns and Telecom support services can be accessed 24/7/365.

    Sectors
    • Customer Service
    • Full Service Bpo
    Glassdoor rating

    3.7/5

    Rank  #455
    • Seat:

      50-99
    • DA: Domain Authority

      23
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1993
    • Locations:

      14
  • Talent First is a London-headquartered tech-talent partner that builds high-performing software-development and 24 × 7 × 365 support teams for scale-ups and enterprises. From one critical hire to an entire follow-the-sun squad, we supply pre-vetted engineers, SOC/NOC analysts and tech-support pros drawn from Europe + LATAM. Clients choose us for our cybersecurity DNA, transparent flat pricing and 5-star Clutch reputation. Discover more at talent-first.net.

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    Rank  #2714
    • Seat:

      1-49
    • DA: Domain Authority

      6
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      1
  • Outsourcea is a Philippine-based offshore outsourcing partner committed to helping companies scale smarter, faster, and more efficiently. We specialize in building high-performing remote teams across customer service, sales, back office, admin, HR, IT helpdesk, and other business support functions. We exist to remove the friction from outsourcing—offering transparent, ethical, and personalized solutions that align with your values, timelines, and growth goals. At Outsourcea, we don’t just fill roles—we become an extension of your team.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • ​Introducing Quantum Outsourcing Group®, your dedicated partner in optimizing business operations and driving growth. With over 30 years of experience, we specialize in delivering tailored outsourcing solutions that allow you to focus on your core activities while we handle the rest.​ Our Services: Employee Leasing: Quantum addresses your growth and profitability challenges by providing trained, professional, and affordable staff. Servicing of Medical Receivables: We manage and collect aging medical receivables, enabling healthcare providers to concentrate on patient care. Medical Billing: We streamline revenue cycles, reduce administrative burdens, and enhance financial performance for healthcare providers. Call Center: Our bilingual call center professionals provide exceptional customer service, enhancing client satisfaction and loyalty. Virtual Assistant: From scheduling and research to customer service support, our virtual assistants ensure your daily operations run smoothly. Data Entry: We offer comprehensive data management services, ensuring accuracy and efficiency in handling your information. Digital Marketing: Our team promotes your brand, products, or services across digital platforms, contributing to your business goals. By partnering with Quantum Outsourcing Group®, you gain access to top professionals at a fraction of the cost, allowing you to streamline operations and achieve sustainable growth. For more information, visit our website at https://www.quantumog.com/.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2393
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $2 mil. - $15 mil
    • Founded:

      2023
    • Locations:

      2
  • Global & Leading Managed Service Provider & Outsourced IT Support Solutions in San Jose, Silicon Valley The MotivIT Group is a specialty global Information Technology Outsourcing (ITO) services organization headquartered in Silicon Valley, the center of innovation and home to world-class technology companies. We deliver end-to-end solutions to all enterprises and organizations worldwide including the US, EMEA, China, and the rest of the world. MotivIT delivers professional expertise in Managed IT Services, Global Service Desk, Network Operations Center, Cloud Services, Software Development, and also Business Process Outsourcing by assuring superior technology & process integration with continuous innovation and quality. OUR LOCATIONS: North America Headquarters 2880 Zanker Rd., Suite 203 San Jose, CA 95134, USA Asia Pacific Office 22/F, Centro, No. 568, Hengfeng Road Zhabei District, Shanghai, 200070, China Global Service Center JTB Hub, Purok 1, Sto Domingo, Nueva Ecija, 3133, Philippines

    Sectors
    • Admin Support
    • Customer Service
    • It Services And It Consulting
    • See all
    Glassdoor rating

    4.3/5

    Rank  #1182
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2016
    • Locations:

      1
  • 20four7VA is a trusted virtual staffing company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of offshore contract talent. Schedule a call and talk to us about your virtual staffing needs today.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    4.7/5

    Rank  #370
    • Seat:

      50-99
    • DA: Domain Authority

      59
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      1
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