Overview
Headquarters
1155 Mt Vernon Hwy NE Suite 800 (2nd Floor), 30338, Atlanta, Georgia
Public or Private
private
Seats or staff
10-19
Revenue
$1 mil. - $5 mil.
Industries
Details
Executive
Brad Stevens, Founder and CEO
Year Founded
04/01/2019
Countries of fulfillment
Sectors
About Outsource Access: Review and comparison
Outsource Access helps entrepreneurial businesses realize their potential and is the only firm in the outsourcing industry to win the Inc Magazine “Best in Business” award for rapid growth while making an impact on society. Created by a US entrepreneur frustrated by the shortcomings of other outsourcing firms, OA is an offshore fully-managed virtual assistant and outsourcing services provider in the Philippines with over 450 employees expanding to 600+ by the end of 2022. The majority of our growth has been driven by referral of existing Clients due to our commitment to quality.
As a customized solution serving hundreds of Clients in over 50 industries, Outsource Access offers reliable, affordable support in operations, marketing, finances, sales, customer service, HR, and executive support. Our signature vetting and assessment process ensures an outstanding fit between Clients and our virtual staff for a long-term, sustainable experience. Outsource Access is redefining how businesses scale with cost-effective, comprehensive and reliable service.
Our Founder and CEO Brad Stevens, resides in Atlanta, GA for our USA headquarters and our Philippines offices are in Cagayan de Oro City, Philippines
Our core values include gratitude, relationship-driven, an ever long quest for improvement, attention to detail, and thoughtful communication.
Outsource Access Outsourcing
Hard work and discipline are two aspects of Philippine culture which prove successful in the workforce. Outsource Access remains transparent by providing potential clients a look into the company’s work culture and employee personalities.
Core values include gratitude, relationship-driven, a quest for improvement, attention to detail, and thoughtful communicators.
Outsource Access’s BPO services and pricings
Services offered include:
1. General Virtual Assistants services include but are not limited to:
– Research
– Lead/ Data Mining
– Research
– Planning and Travel
– Social Media Management
– Email and Calendar Management
– Tasks related to your day-to-day business
– Customer Service (Chat, Phone, Email)
2. Virtual Assistants with Specialized Skills in:
– Accounting
– Graphics Design
– Copywriting
– Project Management
– Digital Marketing
– Podcast and Video Editing
– Web Development (UI/UX)
and more.
All plans offered include access to full-time and pre-trained VAs, day-to-day management, documented SOPs via playbook, ongoing training and development, and secure data procedures. They also give clients an assigned team leader support with monthly performance check-ins.
Outsource Access’s pricing
Service pricing is based on the number of virtual assistance needed as opposed to services received. The Smart Start Plan starts at $1,895 a month with no long-term contracts with one virtual assistant for 40 hours per week.
How Outsource Access outshines its competition
While there are several differentiated aspects to our model, the below are key areas that stand out based on Client feedback:
Sustainable Support: Unlike many outsourcing firms who hire staff as contractors, all of our VA’s are employed with full benefits and dedicated to each Client. Also by creating our signature OA Client Playbook, we document the Client’s processes and provide redundancy if the VA ever needs to be away so the Team Leader can maintain the workflow. This level of contingency planning allows us to deliver a quality of service that’s unrivaled and has led to long-term clients adding multiple VA’s. And we don’t require long-term contracts. We believe in performance.
Comprehensive Services: Outsource Access provides a one-stop solution for the outsourcing needs of any entrepreneur. Virtual Assistants, while always highly skilled and selected via our Signature Matching Process (includes 15+ in-depth assessments), can encounter tasks where they don’t have prior experience as projects naturally expand and scale. (i.e. a one-time video editing request) This is where our Specialized Skills Service team can jump in and cover over 200 tactical skills to support the VA.
Culture of Engagement, Learning and Giving Back: Our culture is the foundation of everything we do and is built on supplementary training, giving back to the community, and celebrating team achievements. It’s all part of our vision to create the best place to work in the country. Our charitable arm is fully aligned with the UN Sustainable Development Goals with quarterly initiatives to help combat economic and environmental challenges – a key element featured when receiving the Inc “Best in Business Award
As Jim Collins shares in “The Map” summarizing years of analyzing businesses, we align to his findings of having Disciplined People with Disciplined Thought performing Disciplined Actions to be Built to Last.
Key executives
Brad Stevens (CEO)
Brad Stevens is the founder of Outsource Access that has continued to grow over the last few years. Stevens is a graduate of Harvard University with studies in Finance and Marketing. He currently lives in Atlanta, GA, with his wife and two children.
Jaycel Demonguitan (COO)
Jaycel worked as Brad’s first Virtual Assistant in 2017. She now leads 450 employees as the Chief Operating Officer. She is responsible for the Philippines operations, ensuring that the company stays true to its Core Focus which is to help entrepreneurial businesses realize their potential.
Outsource Access reviews and comparisons
Testimonials from Outsource Access clients prove the structure, communication, proactive atmosphere, and onboarding process make it a top choice among clients looking for virtual assistance.
Outsource Access’s contact information
Outsource Access’s main headquarters is located in:
1155 Mt Vernon Hwy NE Suite 800 (2nd Floor), 30338, Atlanta, Georgia Further, you may virtually reach out the company through the following contact information:
Website https://www.outsourceaccess.com
In addition, you may email them at [email protected] or call +1(470) 264-4827.
References
https://www.glassdoor.com/Overview/Working-at-Outsource-Access-EI_IE4593556.11,27.htm
Independent
