Main Line Telecommunications

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4/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
1-49
Company listing
Annual revenue
$1 mil. - $5 mil.
Company listing
Delivery countries
2
Company listing
Executive profiles
1+
Company listing

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Overview

Main Line Telecommunications is a professional answering and messaging service. We pride ourselves on the quality of service we deliver to our clients. MLT has achieved the ATSI (our national association) Award of Excellence for outstanding service for fourteen consecutive years, including seven top ten finishes in that time frame.

Ownership
Private

Details

Year founded
1954

Workforce & hiring

Scale & company milestones

Annual revenue

$1 mil. - $5 mil.

Company listing

Leadership & connections

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About Main Line Telecommunications: Review and comparison

Main Line Communication is a professional phone answering service, and they provide this innovative service as a solution to various businesses. The company headquarters is in the United States. The firm has been bridging the communications gap since it started operations in 1954.

The company provides detailed services to a variety of customers intending to guarantee no call drops. The firm also aims to ensure that businesses get professional and customized services across their client base. Main Line Communication seeks to make each customer a priority.

They have over 50 years of experience and have expanded into several states in the United States. The current company size is 11 to 50 employees. 

Main Line Telecommunications Outsourcing

The firm makes certain that their conversations are friendly, such that each service is delivered with excellence. They adapt well to technological advancement and always appear to have staff on standby because of their policy to have all calls picked within a few rings. 

Main Line Communication assists clients via various channels, including their website. The company also believes in knowledge in the area of business expertise and assists in excellent service delivery. They do this by customizing each service to each individual client’s needs. 

Main Line Communication is a long-time winner of the Award of Excellence by the Association of TeleServices International. They have received this for 14 years. Also, they are recipients of the Sapphire Award from Cam-X.

Main Line Telecommunications’ BPO services and pricings

Main Line Communication is a professional service provider. They offer services in various industries, including:

  • Call Answering Services during and after office hours
  • Customer Service
  • Personalized Message Delivery system
  • Virtual Receptionist Services
  • Quality Control and Periodic Assessments

The firm offers its friendly and professional services to several industries. Amongst these are: the healthcare sector, trade companies, estate management, and so on.

Main Line Communication’s pricing

Main Line Communication’s pricing depends on their clients’ requirements. Personalized services, especially for trade companies, are provided based on needs. They help to maintain the budget of the businesses they handle.

How Main Line Telecommunications outshines its competition

During its 50 years of existence, its staff has learned and adapted to providing exceptional call service for clients. It’s possible to find several reviews and testimonials on the company website. The company values are as follows:

  • Optimal customer satisfaction.
  • Professional service delivery.
  • Personable and friendly call service agents.
  • Approaching business from a consultative perspective.

Key executives

Gordon Mott (President)

Gordon Matt has a B.A. in Political Science from Grove City College. He has worked with Main Line Communication since 1997. He has added his expertise and experience to build the company in his time. Gordon also has several recommendations for his skills. He lives in Aston, United States.

Main Line Telecommunications reviews and comparisons

Main Line Communication is a premium call answering service in the United States, which they achieved with dynamism and technological advancement. Here’s a review from a longtime client: 

“Main Line Telecommunications are professional, courteous, and responsive. Our office always felt we were well covered when the answering service was covering the phones. Patients felt their calls were handled professionally and expediently.”

Chris Chain

 

Main Line Telecommunications’ contact information

Main Line Telecommunications’ main headquarters is located in:

Headquarters location N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 484-766-7500.

References

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