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IO Solutions Contact Center


We’re a leading Canadian Business Process Outsourcer (BPO) solutions provider with a proven track record of delivering end-to-end B2B (business to business) and B2C (business to consumer) contact solutions for many of the largest Canadian corporations in the Financial Services, Telecommunications, Retail, and Manufacturing sectors.

Our technology is customizable, secured, architected for stability and scalable to the needs of our clients, whether performing as an extension of a company’s existing capabilities or as a stand-alone service delivery channel – we bring the right expertise, best practice processes, and technology to ensure optimal performance.



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Fadel Chbihna , President

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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