View all outsourcing firms


3.1/5 • Glassdoor rating


Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. They work with both government and commercial customers in assisting to deliver quality services to the people they serve.

Manages interactions with patients and the insured for a significant portion of the U.S. healthcare industry. They are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents.



Public or Private


Seats or staff



$1 bil. - $5 bil.





Cliff Skelton, Chief Executive Officer

Year Founded


Countries of fulfillment




Contact information

+1 844 663 2638

About Conduent: Review and comparison

Conduent is an information technology organization that is proud to be one of the world’s largest business process services providers. This organization offers industry-leading transaction processing, analytics, automation, and more. Their clients range from government to private and public companies.

They have diverse offerings, including healthcare service solutions for a significant portion of the United States sector and the technology industry. Conduent also provides operations and processing business services for many public transportation systems across the globe.

Benefits administration, customer care, processing claims, handling digital payments, conducting automated tolling, and distributed learning are included in the wide range of special services that Conduent offers its clients.

Conduent was formed in 2017 and is headquartered in New Jersey. They currently have 28,918 employees and counting. Their personalized solutions help millions of users every day, creating more ease and convenience in their experience interacting with Conduent’s clients. 

Conduent Outsourcing

Conduent offers technology solutions from their base on the east coast. The headquarters for this global leader is located in Florham Park, New Jersey. Their diverse team has locations across eleven states in North America, plus locations in Puerto Rico and Canada. 

The corporate business operations for Conduent are based out of North America, including sales and marketing, human resources, and legal and compliance.

They also have locations in India, the Philippines, Malaysia, the United Kingdom, the Middle East, Central and South America, Mexico, and Jamaica. 

Conduent’s BPO services and pricings

Conduent has a wide range of services, including the following:

  • Business Process Solutions
  • Healthcare Solutions
  • Payment and Eligibility Solutions
  • Customer Experience Management Solutions
    • Automotive
    • Pharmaceuticals
    • Telecommunications
    • Financial services 
  • HR Services
  • Transportation Solutions
  • Payroll Processing
  • Recruiting
  • Finance and Accounting
  • Research and Innovation

These services can be tailor-fit for their client’s needs based on specific requirements for the business and their goals.

Conduent’s pricing 

Conduent has competitive pricing, and its pricing index is customized based on each client. Depending on the location, company size, and which services will be used, Conduent will apply discounts accordingly. 

How Conduent outshines its competition

Conduent was named a 2020 winner of the General Motors “Supplier of the Year” award. The majority of Fortune 100 companies use Conduent’s services, and over 500 governments utilize them. This organization has proven that it is a leader in the industry, setting the standard for business processing service outsourcing.

Key executives

Cliff Skelton (Chief Executive Officer)

Cliff Skelton has been the Chief Executive Officer for Conduent since 2019. He is a seasoned C-suite leader, formerly leading at Fiserv, Ally Bank, and Bank of America. 

Chris Malley (Chief of Staff)

Robert Goolsby (Chief Information Security Officer)

Steve Wood (Chief Financial Officer)

Rahul Gupta (Chief Technology Officer)

Tracy Yelencsics (Chief Marketing and Communications Officer)


Conduent reviews and comparisons

Conduent has a Glassdoor rating of 3.1 with nearly 6,000 reviews. 

This organization can be contacted via social media, with profiles on Facebook and Twitter. For more information, they can be reached via email at [email protected] or by phone at +1 844 663 2638

Conduent’s contact information

Conduent’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 844 663 2638.


Conduent news, podcast & articles

No news, podcast & articles available for this BPO

Conduent videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.