Intelassist is a boutique business process outsourcing (BPO) company, founded in 2007. Headquartered in Manila with senior leadership based in both the United States and the Philippines, Intelassist serves as a strategic partner to organizations seeking high-performing, fully integrated offshore teams.
We support clients across a range of industries, including architecture, engineering, finance, healthcare, information technology, and customer care by providing skilled professionals who function as dedicated remote employees, aligned with each client’s tools, culture, and operating standards.
Our model is intentionally different from traditional outsourcing vendors. Rather than deliver transactional services, we build customized offshore staffing solutions through close collaboration with our clients. Every engagement is designed to meet specific business objectives, maintain continuity of operations, and support long-term growth.
Clients retain full control over team structure, schedules, task assignments, and performance goals, while Intelassist manages recruitment, infrastructure, HR, compliance, and day-to-day operational oversight. Our workforce is composed of over 1,000 professionals fluent in English, hold U.S.-accredited college degrees, and are fully vetted through background checks and role-specific assessments.
With an average tenure of over five years, our team members offer both stability and institutional knowledge. This consistency, combined with a rigorous onboarding and training framework, allows Intelassist to deliver immediate value while minimizing the disruption typically associated with scaling remote operations.
Our pricing model reflects the caliber of talent and operational maturity we provide—not simply the lowest possible cost. We prioritize long-term retention, performance alignment, and measurable outcomes that support strategic business goals.
For companies seeking a remote staffing partner that understands the importance of quality, trust, and continuity, Intelassist offers a proven, people-first approach backed by nearly two decades of operational excellence.
What Intelassist offers its clients
Unlike traditional outsourcing, Intelassist operates on a remote employee model, where you select each team member based on your specific needs. This creates a higher level of integration, performance, and accountability because our people function as a true extension of your team.
We focus on providing experienced, high-quality professionals—not just the lowest-cost option. If your priority is value, continuity, and long-term impact, we’re built to support you. If it’s price alone, we’re likely not the right fit.
How Intelassist outshines the competition
At Intelassist, our goal is to set the standard for premium offshore support in the Philippines. We don’t compete on volume or low-cost labor. Our model is built around quality: recruiting experienced, highly capable professionals who stay long-term and perform at a consistently high level.
We achieve this by offering compensation well above market average and investing in a workplace culture that prioritizes respect, transparency, and continuous development. That same transparency extends to our pricing, which is all-inclusive and easy to understand—no hidden fees, no surprises. The result is a high-retention, high-performance environment that directly translates into better outcomes for our client
Intelassist company structure
Intelassist is a family-owned and operated company, jointly led by a U.S. family and a Filipino family. This partnership brings together over 50 years of combined business expertise and more than 20 years of operational leadership in the Philippines. Our structure reflects the values we operate by: collaboration, trust, and long-term commitment, allowing us to build highly capable offshore teams that feel like an extension of yours.