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0.0/5 • Glassdoor rating


Better Hires = Better Results. At HireSmart Staff, we do outsourcing differently. New to outsourcing? We will help you every step of the way to get the right people for your position. Because we want our clients to have amazing results, we emphasize rigorous screening criteria and curate only the top candidates for them. Our Strategic Matching System allows our clients to have better results because we get them better hires.

We are a work-from-home solution providing full-time dedicated staff. Allowing our workers the advantage of working from their private high-tech home office enables us to attract better candidates. We redirect the infrastructure costs to them in the form of salary while still providing the benefits they have come to expect.

With over decades of experience in hiring and staffing, we offer the best blend of performance and cost savings for our clients.

What HireSmart offers its clients

We are a custom recruiter & staffing agency. We specialize in Administration, Customer Service, Marketing Support, & Sales Support. By understanding the unique characteristics for each of these positions, we can easily match candidates to the position they are best suited.

How HireSmart outshines the competition

Our Strategic Matching System allows for a 98.7% success rate for our placements. We believe in using a combination of analytics and mentorship to give our clients the best possible results.

HireSmart company structure

A US & Filipino partnership provides the best of both worlds. The US Partners have over 60 years experience running multiple multi-million dollar companies while our Filipino Partner has been outsourcing for a decade. Together they bring their world experiences for a better outsourcing solution.

Sample highlight service offering of HireSmart

Our Strategic Matching System is at the core of our service. In addition, we provide support for onboarding and other tools and resources to ensure you have success. Whether you need 1 hire or more, we can help.


PO BOX 923116, Peachtree Corners, GA 30010-3116, US

Public or Private


Seats or staff



$1 mil. - $5 mil.





Anne Lackey, Co-Founder

Year Founded


Countries of fulfillment
  • Philippines
  • United States
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
Contact information


About HireSmart: Review and comparison

HireSmart Staff is a privately-owned company established in 2014 that offers an alternative to regular hiring practices. The company offers many problems that organizations and businesses face: chronic turnover, fast expansion, a lack of customer service, and poor performance.

The company provides a quick solution when businesses find themselves in a bind, either due to being short-staffed or securing a large contract that requires a high volume of work within a short time frame. HireSmart Staff offers solutions to an unexpected overflow of duties, providing skilled, remote assistants for a fraction of the cost of securing new hires.

Currently, the company has close to 500 associates who offer outsourcing in various departments, including sales, marketing, accounting, administration, and customer service. HireSmart Staff features a full suite of services, which gives many types of businesses and organizations the tools they need to run their operations efficiently and successfully.

HireSmart Outsourcing

The company’s headquarters is based in Peachtree Corner, Georgia, and outsources to the Philippines, where all employees work remotely. HireSmart Staff conducts an intensive vetting process that includes the following steps:

  • Background and criminal check
  • Verification of internet speed and technology
  • Assessment of skills in writing, math, English, and related skills

HireSmart Staff offers a wide range of outsourcing services from the Philippines to meet the needs of any company, whether it’s a small start-up venture or a corporation planning an expansion.

HireSmart’s BPO services and pricings

HireSmart Staff specializes in a wide range of outsourcing services for your business’s needs. The company features highly trained virtual assistants to handle day-to-day tasks, administrative projects, accounting, technology, and other duties as required.

The candidate screening and selection process includes the following:

  • Assessment of each candidate’s skill set, education, and experience
  • Completing a background and criminal check
  • Conducting interviews over Zoom
  • An orientation to choose the most suitable candidate or team
  • Assigning a relationship manager

HireSmart Staff’s pricing

HireSmart Staff offers straightforward pricing and services to accelerate a business’s success, from a starting price of $997. This fee includes all the start-up costs, administration, and recruitment a company needs during the hiring process.

How HireSmart outshines its competition

HireStaff Staff uses their trademark Strategic Matching System to ensure that their client’s business objectives are fully considered through every step of the process. The company is dedicated to providing the best virtual staff on a full-time basis, with a track record of over 98% success.

The company exceeds the expectations and outshines its competition in several ways:

  • 30-day replacement guarantee
  • Clients save approximately 62% in payroll expenses
  • Combines mentorship and analytics 
  • Transparent pricing

HireSmart Staff offers a custom solution for every business’ needs and allows companies to strategize effectively to maximize savings while focusing on significant developments.

Key executives

Anne Lackey (Co-founder)

Anne Lackey has a solid background in consulting and starting and running businesses. With Mark Lackey, the couple has successfully run businesses for over twenty years. She also offers coaching services.

Mark Lackey (Co-founder)

Mark Lackey’s background in real estate and Anne Lackey have provided a strong foundation for building businesses, helping them develop and reach their full potential.

HireSmart reviews and comparisons

Happy clients have been raving about HireSmart Staff since 2014, praising the company’s screening process and the employees’ work ethic. The business provides an established, proven method for any business or organization, with a well-educated, experienced base of virtual assistants and associates.

HireSmart’s contact information

HireSmart’s main headquarters is located in:

PO BOX 923116, Peachtree Corners, GA 30010-3116, US

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 678-389-9929.

HireSmart news, podcast & articles

HireSmart videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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