View all outsourcing firms

Cloudstaff Modern Workforce

4.4/5 • Glassdoor rating

Overview

At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience.

Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98.2% (audited) staff retention rate is the envy of the BPO industry.
We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you.

Our clients can’t get enough of us. With over 6,300 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have 14 offices in strategic locations around the Philippines and India. Our Columbia office is also opening soon

We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.”

We take your security needs incredibly seriously too:
We are an ISO accredited company (ISO-9001 and ISO-27001).
Our office suites are PCI-DSS accredited.
We are HIPAA compliant.
We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard.
We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR)

Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees.

Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff.

We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.

Headquarters

-

Public or Private

private

Seats or staff

-

Revenue

-

Industries
  • BPO
  • BPO industry

Details

Executive

Lloyd Ernst, CEO

Year Founded

01/01/2008

Countries of fulfillment
  • Australia
  • United Kingdom
  • United States
Sectors

-

Contact information

(+63) 45 888 2861

sales@cloudstaff.com

https://www.cloudstaff.com


About Cloudstaff Modern Workforce: Review and comparison

Cloudstaff offers outsourcing solutions to businesses by providing a platform of innovative services. The company features a platform of remote teams who provide support 24 hours a day, seven days a week for any size of business, industry, or organization. Cloudstaff offers a network of talented staff and cutting-edge technology to manage day-to-day tasks and projects.

The company started in 2005 in Australia with a focus on developing software for a variety of markets. While Cloudstaff’s initial target for business was North America and Western-based industries, they quickly expanded internationally. The company established outsourcing in the Philippines in 2010 and has continued to grow and provide a wide range of remote services.

Cloudstaff recognizes the advantages of working outside of the traditional business model and enjoys exponential growth and success as a result. The company employs more than 2,500 contractors and associates across six locations and continues to expand monthly.

Cloudstaff Modern Workforce Outsourcing

Cloudstaff’s headquarters are in Sydney, New South Wales, with a total of six locations globally. The company’s main objective is to provide a wide range of remote outsourcing services to companies, so they can save on the expense of hiring on-site staff locally.

Cloudstaff Modern Workforce’s BPO services and pricings

The company features a wide range of outsourcing solutions and staff expertise to handle any department or campaign for businesses and organizations. Cloudstaff provides remote support that includes software development, sales, accounting, administration, marketing, IT support, and recruitment.

Cloudstaff offers a competitive pricing structure custom to suit any size of business. The company specializes in providing cost-effective solutions such as work-from-home staff, support teams, and networks to oversee and implement day-to-day duties and tasks, so you can focus on organizational decisions and achieving success.

All industries are supported, from eCommerce, network building, media services, graphic design, and tourism. Cloudstaff provides an unparalleled level of expertise for all business types, from small companies to large corporations.

How Cloudstaff Modern Workforce outshines its competition

Cloudstaff is dedicated to providing innovative solutions for every company by offering a wide range of talent from their network of staff and associates. The company continually expands to offer an ever-growing variety of skills and support for private and public-sector organizations.

The company was initially established with a keen focus on technology. For this reason, Cloudstaff is tech-savvy and up-to-date with the latest in web-based support and software development, whether your company needs temporary support or a long-term solution.

Key executives

Lloyd Ernst (Founder)
Cloudstaff was founded by Lloyd Ernst, an internet-based business developer in Australia.

Cloudstaff Modern Workforce reviews and comparisons

Cloudstaff offers a competitive advantage for companies who need to cut back on hiring on-site staff and fulfilling numerous tasks that can be successfully done remotely. With a network of over 2,000 associates, both part-time and full-time, Cloudstaff can custom-build your support team to address your company’s needs on an ongoing basis.

All of Cloudstaff’s associates are highly skilled, educated, and flexible to provide a range of expertise for any framework or development. 

Cloudstaff Modern Workforce’s contact information

Cloudstaff Modern Workforce’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at sales@cloudstaff.com or call (+63) 45 888 2861.

References

https://www.glassdoor.com/Overview/Working-at-Cloudstaff-EI_IE1276771.11,21.htm

https://www.crunchbase.com/organization/cloudstaff

Cloudstaff Modern Workforce news, podcast & articles

Cloudstaff Modern Workforce videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.