View all outsourcing firms


0.0/5 • Glassdoor rating


“Located in the Philippines, Acquisix focuses on customer-related services.

They provide customer care, but with the intention of retaining them. The cost of acquiring a new customer is several times that of retaining an existing one, so Acquisix sees to it that their clients do not lose any one of them.

Acquisix helps clients improve their customer base by providing market research services, which is the first step. Their personnel are trained in the latest methodologies. Data verification is another of their specialties. They know that data perishes at the rate of 4% per month, so they ensure the accuracy of sales and customer databases.

They also generate leads, and do telemarketing of their clients’ products / services. Making calls is the cheapest way of acquiring new customers. This is how Acquisix helps their clients improve their revenues and profits. They are extremely professional and can be counted on to be the face of their clients.

Acquisix helps clients win back the customers they have lost. Given that the market average is about 20%, this points to a sizable base.

Acquisix agents make appointments, and speak to decision makers directly. This guarantees that their clients do not lose money on wasted calls.



Public or Private


Seats or staff



$1 mil. - $5 mil.





Kristine Marcos, Operations Director

Year Founded


Countries of fulfillment




Contact information


About Acquisix: Review and comparison

Acquisix Advantage is an outstanding Business Process Outsourcing (BPO) company with headquarters in Ortigas, Philippines. The firm takes pride in offering self-sustaining and flexible outsourcing solutions to its diverse market since 2004.

Acquisix specializes in high-performance customer acquisition, management, and retention services, unlike most competitors that instead provide too many services with a cookie-cutter approach. 

Additionally, the firm is keen on providing its agents with the best sales training and techniques, together with state-of-the-art contact center technologies that match the performance of leading onshore call centers.

The company delivers its services at reasonable offshore rates even as it continues growing as “the Philippines’ high-performance customer acquisition powerhouse, providing unrivaled results and value” for its clients. Acquisix’s current size is between 501 to 1000 employees.

Acquisix Outsourcing

The firm stays on top of its game by leveraging constant, comprehensive, and actionable testing. Acquisix appreciates the client’s need for an improved or entirely new business approach and helps them generate and convert leads into sales.

It combines this customer-focused approach with cutting-edge technology and honed omnichannel solutions. It also takes advantage of various customer engagement channels, including social media, email, and voice.

Acquisix’s BPO services and pricings

Acquisix takes pride in its game-changing strategies to deliver unmatched results in the following services:

  • Customer experience
  •  Customer win-back
  •  Lead generation
  • Telemarketing

By ensuring high performance in customer acquisition, management, and retention, Acquisix has grown to be a trusted brand for small and medium enterprises alike. While the clientele is mainly in the Philippines, it goes well beyond into the US, Australia, and the UK.

Acquisix’s pricings

Acquisix offers higher than average response and conversion rates at below-average costs. At the heart of what it does, the company takes pride in providing solutions that could save the client 40 to 50 percent compared to standard onshore agency rates.

How Acquisix outshines its competition

Acquisix’s team comprises talented go-getters whose competitiveness is just as defining as it is uniting. Guided by innovativeness and an intimate desire to create working solutions, the company is always a step ahead of the pack. As such, it always seeks to help its clients roll out high-performance plans for customer acquisition, management, and retention.

Key executives

Ralf Ellspermann (CEO)

Ralf uses his more than 20 years of rich experience to leverage the company’s account planning efforts and business development strategies. His solid expertise comes from many years of working in both the client and vending sides of the BPO industry.

This makes him thoroughly capable of understanding the contact center outsourcing capabilities of the Philippines.

Kristine Marcos (Operations Director)

Kristine is a remarkable outsourcing leader dedicated to delivering client satisfaction while fostering the brand’s reputation.

Acquisix reviews and comparisons

Acquisix is an innovative BPO solutions provider in customer acquisition, management, and retention in the Philippines. While there are no detailed reviews of the company at the moment, we suggest comparing Acquisix to other small BPO firms located in the Philippines, South Africa, and the USA.

Acquisix’s contact information

Acquisix’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call .

Acquisix news, podcast & articles

No news, podcast & articles available for this BPO

Acquisix videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.