DDM Interaction Agency

DDM Interaction Agency has provided BPO services for over 30 years and has established itself as a leader in the industry. They provide services to high-ranking clients globally and have locations in more than 15 countries throughout Latin America.

DDM Interaction Agency works under COPC and ISO standards, so you can be assured that they are a reputable company. DDM Interaction Agency is an Omnichannel Contact Center that helps businesses deliver a consistent user experience to customers across multiple channels, from phone calls to chatbots.

As a leader in the industry, DDM Interaction Agency is a full-service BPO with a reported revenue of $1 million. They provide customer service in multiple languages, and their agents are available in numerous time zones.

DDM Interaction Agency is a data-driven agency that uses the latest technology to create interactions with clients that are high-quality and responsive. They analyze their customers’ data in order to provide them with better service, which they can do thanks to state-of-the-art tools.

DDM Interaction Agency uses their in-house developed CRM called X-SIT. X-SIT manages customer interactions and provides online reports. The system provides intelligent, custom interactions for clients. DDM Interaction Agency uses state-of-the-art tools to actively analyze data and improve interactions.

DDM Interaction Agency offers the following BPO services:

• Business intelligence analysis
• Digital and telephone marketing
• Collections
• Customer service
• Sales (cross-selling, upselling, inbound, outbound)
• Training
• Custom CRM
• IT security
• Quality assurance
• Real-time data reports
• Performance management
• Personalized staffing services

The firm focuses on the mass consumption industry, IT industry, and health industry, along with offering many other BPO services.

DDM Interaction Agency’s pricing

DDM Interaction Agency offers a wide range of BPO options, and each will vary in cost. Whether you’re looking to plan a large-scale event or just need a few extra hands to help with an upcoming project, DDM can help.

For a more personalized estimate, you can request a free quote from them online.

DDM Interaction Agency is a firm that depends on three factors for success: intelligence, interactions, and innovation. They help their clients provide consistent messaging while improving performance—their methods include:

• Constantly striving to improve and adapt to new developments in technology
• An analytical examination of very detailed data
• Proud to be recognized for customer loyalty and retention
• Training in and supervision of self-management
• Numerous points of contact

Clients and peers alike have praised DDM Interaction Agency for its ability to “exceed expectations“—from paying attention to detail and putting clients first, the company has built a reputation as an excellent BPO service provider.

• Juan Sebastian Martinez (CEO)

Juan Sebastian Martinez has a Masters degree in Business Management and Sales from School of Business Management – UADE. He is currently the leader of IDEA network, and has extensive experience with BtoB sales and consulting.

DDM Interaction Agency has been reviewed as “the best experience guaranteed”. One client saw a 64% increase in productivity thanks to DDM’s methods, which are based on skilled analyses of historical data.

DDM Interaction Agency’s main headquarters is located in:

San Martin 439, 1004, CABA, CABA

Further, you may virtually reach out the company through the following contact information:

Website https://www.ddm.com.ar

LinkedIn https://www.linkedin.com/company/ddm-interaction-agency/

Facebook https://www.facebook.com/DDMInteractionAgency

In addition, you may email them at [email protected] or call 08102222336.