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Callbotics

Overview

CallBotics is an enterprise-ready conversational AI platform built on over 18 years of contact center expertise, designed to automate voice interactions at scale.

Their AI agents resolve approximately 80% of calls end-to-end — with no transfers or drop-offs — and can be deployed within 48 hours across a wide range of industries including BPO, Healthcare, Insurance, Legal, Telecom, and Retail.

The platform delivers significant operational impact, including cost reductions of 65–90%, zero wait times, and 100% QA coverage.

It integrates seamlessly with leading tech stacks such as Salesforce, HubSpot, Genesys, Amazon Connect, and more, with transparent per-minute pricing and no implementation fees.

With offices across the US, UK, Canada, Australia, and India, CallBotics serves businesses globally and is recognized on Gartner Peer Insights for its fast, high-quality implementations and customer-focused delivery.

The platform is purpose-built to transform contact center operations from reactive call handling into scalable, AI-driven revenue and resolution engines.

Headquarters

CallBotics, LLC, 95 Third Street, 2nd Floor, #17125166, San Francisco, CA 94103, United States

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Details

Executive

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Contact information

+1 (214) 884-8489

sales@callbotics.ai

https://callbotics.ai/


About Callbotics: Review and comparison

CallBotics is an enterprise-ready conversational AI platform that automates voice operations through human-like AI voice agents. Built on over 18 years of contact center leadership experience, the platform helps organizations automate around 80% of inbound and outbound calls, deploys in 48 hours, and integrates with leading CRMs, dialers, and CX platforms.

CallBotics was born from nearly two decades of firsthand experience in high-stakes, voice-driven operations across healthcare, insurance, contact centers, and BPOs. After witnessing how overwhelmed teams, delays, and rising costs eroded performance and trust, the founding team built CallBotics from the inside out as an enterprise-grade AI Voice Agent platform designed for high-volume, call-intensive workflows.

Today, CallBotics serves enterprise clients across BPO, healthcare, insurance, legal, retail and e-commerce, telecom, travel and hospitality, and utility, with operations spanning eight global offices and recognition on Gartner Peer Insights for the quality of its deployments.

Callbotics Outsourcing

CallBotics operates as a global conversational AI provider, with offices in San Francisco, Dallas, Lewes (Delaware), New York, Toronto, London, Sydney, and Pune. Its AI voice agents autonomously manage around 80% of inbound and outbound calls end-to-end, including complex, multi-step workflows that previously required live agents.

The platform integrates seamlessly across leading CRMs, dialers, and CX or workflow platforms, supporting tools like Amazon Connect, Genesys, NICE, Salesforce, HubSpot, Microsoft Dynamics 365, Pipedrive, Zoho CRM, Slack, Zapier, and Monday. CallBotics’ 48-hour deployment blueprint allows teams to scale faster, handle more volume, and deliver consistent interactions without adding headcount.

Built on AWS HIPAA-eligible servers under a signed BAA, CallBotics is SOC 2 Type II and HIPAA compliant, with a zero data retention policy and full GDPR alignment, making it suitable for enterprise clients in regulated industries.

Callbotics’s BPO services and pricings

CallBotics delivers a focused suite of AI voice automation solutions designed for high-volume, voice-driven workflows across industries:

  • BPO & Contact Center AI
  • Healthcare AI Voice Agents
  • Insurance AI Voice Agents
  • Legal AI Voice Agents
  • Retail & E-Commerce AI Voice Agents
  • Telecom AI Voice Agents
  • Travel & Hospitality AI Voice Agents
  • Utility AI Voice Agents
  • Custom Use Cases

CallBotics’ pricing

CallBotics offers flexible pricing through both per-license and per-minute models. The Professional plan starts at $500 per AI Agent for mid-sized teams, the Growth plan starts at $450 per AI Agent for scaling enterprises with multiple workflows, and the Enterprise plan offers custom pricing for top-tier scalability, compliance, and performance.

All plans include 48-hour deployment, SOC 2 and HIPAA compliance, end-to-end implementation, customizable workflows, advanced analytics, and white-glove onboarding. New clients also get their first AI agent free as a trial. For tailored quotes, prospective clients can visit CallBotics’ pricing page or reach out through their contact page to book a discovery call.

How Callbotics outshines its competition

CallBotics sets itself apart through deep contact center DNA, end-to-end resolution rather than simple call deflection, and a rapid, predictable rollout model designed for enterprise scale.

18+ Years of Deep Domain Expertise

CallBotics was built from the inside, not the sidelines—trained on real workflows across industries by teams who have spent nearly two decades inside high-volume contact center operations.

End-to-End Resolution

Around 80% of calls are handled fully by AI agents, with no transfers or drop-offs. CallBotics focuses on full resolution rather than basic call deflection, delivering outcomes clients can count on.

48-Hour Workflow Activation

New call flows and use cases are built and deployed in 48 hours, powered by CallBotics’ custom training and prompt-engineering framework—fast rollout with real-world readiness.

Zero Implementation Fees & Transparent Pricing

No hidden charges, no minimum guarantees, and predictable per-license or per-minute pricing. Clients always know what they are paying for.

Enterprise-Grade Compliance and Infrastructure

SOC 2 Type II and HIPAA compliant with a zero data retention policy, deployed on AWS HIPAA-eligible servers under a signed BAA—built for regulated industries from day one.

Plays Well With Your Tech Stack

CallBotics integrates with the most widely used CRMs, dialers, and CX platforms, including Amazon Connect, Genesys, Salesforce, HubSpot, NICE, Zoho, and many more—often within hours.

Proven Impact

CallBotics reports around 80% call containment, 65–90% cost reduction, zero customer wait time, and 100% QA coverage across its deployments.

Key executives

CallBotics’ current list of key executives and decision-makers are not publicly available as of this writing. The company features an advisory board of eight cross-industry experts on its About page who guide its mission and product direction, though individual titles and bios are not published on the website.

Callbotics reviews and comparisons

CallBotics is featured on Gartner Peer Insights and has earned strong client feedback across multiple industries. Here are some standout testimonials from Gartner Peer Insights:

“Overall Great Experience with the Team. The implementation was completed much faster than expected without compromising on quality, which truly stood out.”VP, Legal and Compliance, IT Services

“Overall, the Callbotics & AMI team have been excellent partners to strategically address the barriers facing our billing & revenue cycle issues. Through a blend of automation, AI, and thoughtful planning, we successfully resolved claims issues through an extraordinarily fast & scalable process.” – VP, Finance, Healthcare and Biotech

“Its clarity, natural tone and responsiveness make interactions feel seamless and professional. Highly recommend for anyone looking to modernize their communication tools.” Partner, Services

“Vendor is very responsive, attentive to our needs and provides great quality service. Always willing to adapt to change and make necessary workflow adjustments when needed.”Director of Operations, Insurance

Callbotics’s contact information

Callbotics’s main headquarters is located in:

CallBotics, LLC, 95 Third Street, 2nd Floor, #17125166, San Francisco, CA 94103, United States

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at sales@callbotics.ai or call +1 (214) 884-8489.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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