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Virtual Enterprise Group

About

At Virtual Enterprise, we work diligently around the clock 24/7/365 to help our clients succeed. We are a team of smart, personable, off-site receptionists providing companies of all types and sizes throughout the US, Canada, UK and the Caribbean with richer more customized experience.

In a friendly, courteous, and professional manner, our virtual receptionists answer your phone calls. We connect you to your callers. We provide your current and potential customers with helpful information when you can’t be reached. We get to know your business, so you can trust us to provide the professional image and information you require. We do everything you’d expect a great receptionist to do except we’re off-site. Basically, we work for you, just not in your office. Your callers can’t tell the difference.

Headquarters

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Public or Private

Public

Seats or staff

11-50

Revenue

-

Industries

-

Highlights

Alexa ranking

5,840,498

Domain Authority

26

Site traffic

13

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Patrick Williams, CEO

Year Founded

2005

Countries of Fulfillment

-

Sectors

-

About Virtual Enterprise Group: Review and comparison

Virtual Enterprise is a telecommunications and Business Processing Outsourcing (BPO) center that specializes in pairing virtual receptionists with businesses in multiple countries. It is headquartered in Florida City, Florida. The company has been in business since 2005 and prides itself on offering 24/7/365 help to its clients. 

Virtual Enterprise operates with about 50 employees. Part of their mission is to help their clients by providing answering services that will give their “clients the greatest chance to reduce start‐up and operational costs while allowing them to concentrate fully on their core business.” 

Virtual Enterprise Group Outsourcing

This BPO works with clients based in the United States, the UK, Grenada, Jamaica, and the Cayman Islands. The company has a physical headquarters in each country it serves. Contact information is available for each headquarters listed on its website. 

The company maintains a social media presence on Facebook, Twitter, and Instagram so clients can keep up with the company and reach out via their social channels if necessary. 

Virtual Enterprise Group’s BPO services and pricings

Virtual Enterprise runs its service with a professional atmosphere. The receptionists assigned to clients operating in a friendly, courteous, and helpful manner. This company offers the following services:

  • Live answering service solutions
  • Efax services
  • Corporate business address
  • Automated attendant services 
  • Corporate cloud-based phone system

Virtual Enterprise’s pricing

This BPO offers various pricing plans on its site based on the client’s location. For America, they offer a premium plan with dedicated services for $280 per month. This plan includes a dedicated virtual assistant; email, chat, and SMS support; and 40–160 hours of service per agent per month. 

Their site lists this answering service as their most popular service. It is $50 per month. This package includes a free mobile app, customized call handling, a unique telephone number, music on hold, email and SMS alerts, and appointment settings. 

The third package available is their call center service. This is the most cost-effective plan at $7.50 per month. The call center service includes inbound sales, chat support, and technical support. 

How Virtual Enterprise Group outshines its competition

Based on their website, Virtual Enterprise takes great care in getting to know each business so they can provide a personable and professional image to customers. Here are a few ways they point out that they accomplish this goal: 

  • Only hire dedicated telephone agents who strive for quality performance
  • Customers will never hear extraneous background noises 
  • They use the most advanced hardware and software 
  • Help clients get the chance to reduce start-up costs 
  • Virtual Enterprise trains their team to resolve technical issues in Cisco, Microsoft, and Mikrotik technologies to stop problems before they occur

Key executives

Patrick Williams (CEO)

Patrick Williams has been CEO of Virtual Enterprise since 2005. Williams is a Cisco and Mikrotik certified specialist and has been involved in cyber security and virtual business for over 20 years

Virtual Enterprise Group reviews and comparisons

This BPO solutions provider is a professional and personable virtual assistance company. The benefits of all agents being certified to help improve tech solutions are paramount to the client’s happiness. Overall, we would suggest using Virtual Enterprise for any virtual assistant needs. 

 

Virtual Enterprise Group’s contact information

Virtual Enterprise Group’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-846-7655.

Virtual Enterprise Group news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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