Patrick Williams, CEO
About Virtual Enterprise Group: Review and comparison
Virtual Enterprise is a telecommunications and Business Processing Outsourcing (BPO) center that specializes in pairing virtual receptionists with businesses in multiple countries. It is headquartered in Florida City, Florida. The company has been in business since 2005 and prides itself on offering 24/7/365 help to its clients.
Virtual Enterprise operates with about 50 employees. Part of their mission is to help their clients by providing answering services that will give their “clients the greatest chance to reduce start‐up and operational costs while allowing them to concentrate fully on their core business.”
Virtual Enterprise Group Outsourcing
This BPO works with clients based in the United States, the UK, Grenada, Jamaica, and the Cayman Islands. The company has a physical headquarters in each country it serves. Contact information is available for each headquarters listed on its website.
The company maintains a social media presence on Facebook, Twitter, and Instagram so clients can keep up with the company and reach out via their social channels if necessary.
Virtual Enterprise Group’s BPO services and pricings
Virtual Enterprise runs its service with a professional atmosphere. The receptionists assigned to clients operating in a friendly, courteous, and helpful manner. This company offers the following services:
- Live answering service solutions
- Efax services
- Corporate business address
- Automated attendant services
- Corporate cloud-based phone system
Virtual Enterprise’s pricing
This BPO offers various pricing plans on its site based on the client’s location. For America, they offer a premium plan with dedicated services for $280 per month. This plan includes a dedicated virtual assistant; email, chat, and SMS support; and 40–160 hours of service per agent per month.
Their site lists this answering service as their most popular service. It is $50 per month. This package includes a free mobile app, customized call handling, a unique telephone number, music on hold, email and SMS alerts, and appointment settings.
The third package available is their call center service. This is the most cost-effective plan at $7.50 per month. The call center service includes inbound sales, chat support, and technical support.
How Virtual Enterprise Group outshines its competition
Based on their website, Virtual Enterprise takes great care in getting to know each business so they can provide a personable and professional image to customers. Here are a few ways they point out that they accomplish this goal:
- Only hire dedicated telephone agents who strive for quality performance
- Customers will never hear extraneous background noises
- They use the most advanced hardware and software
- Help clients get the chance to reduce start-up costs
- Virtual Enterprise trains their team to resolve technical issues in Cisco, Microsoft, and Mikrotik technologies to stop problems before they occur
Patrick Williams (CEO)
Patrick Williams has been CEO of Virtual Enterprise since 2005. Williams is a Cisco and Mikrotik certified specialist and has been involved in cyber security and virtual business for over 20 years
Virtual Enterprise Group reviews and comparisons
This BPO solutions provider is a professional and personable virtual assistance company. The benefits of all agents being certified to help improve tech solutions are paramount to the client’s happiness. Overall, we would suggest using Virtual Enterprise for any virtual assistant needs.
Virtual Enterprise Group’s contact information
Virtual Enterprise Group’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 888-846-7655.