Serviflex Global LLP is a business services company based in Kalyanpur, Kanpur, in the Indian state of Uttar Pradesh. Founded in 2023, it combines BPO and customer support teams with IT support, cloud and automation work, staffing and business process consulting, and it presents itself as a dependable extension of its clients’ own teams.
Its BPO and customer support team in Kalyanpur handles sales calls and outreach, administration and data processing, 24/7 customer support, back-office operations, night-shift services and data entry and verification. The company says it aligns its working hours with clients’ time zones, and it places particular emphasis on back-end operations support and client acquisition work for businesses in the US market.
On the technology side, Serviflex sets up secure office networks, builds custom web tools and provides ongoing IT and tech support. Its cloud and automation service moves files to the cloud, automates repetitive manual tasks and helps clients use their data for decisions. A workflow simplification service reviews how a client’s daily operations run, identifies bottlenecks and recommends practical changes to save time and cost. The company also lists digital transformation, market research and insights, and sales strategy and enablement among its offerings.
Serviflex runs staffing solutions covering permanent, contract, remote and bulk hiring for IT and non-IT roles, alongside placement programmes and career assessments for job seekers. Through vendor empanelment, it partners with other BPOs, IT firms, recruitment agencies and staffing companies on long-term project delivery.
The company describes its approach as plain-spoken and hands-on, with no corporate jargon, and highlights its local team in Uttar Pradesh working to what it calls a global standard of service. It is a small firm, with fewer than ten people listed on its company profiles.
Serviflex Global is a fit for small and growing businesses, including overseas companies, that want an India-based partner for customer support, outreach, data processing and basic IT support, as well as for outsourcing and staffing firms looking for a subcontracting partner in northern India.
