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Call Center Systems


We are proud to be a Service Disabled Veteran Owned company based in Winchester, Kentucky. Call Center Systems is a Business Process Outsourcing (BPO) company that specializes in field service support, dispatching, technician scheduling, business intelligence analytics, and customer service. We are a multi-lingual BPO that prides itself on offering superior service at one of the lowest prices in the industry. We offer both onshore and nearshore BPO facilities to help us meet the diversified needs our clients. After 12 years in the BPO industry, we know what it takes to provide great customer service and technical support, and we are committed to providing solutions to keep our customers happy. At Call Center Systems, we know a reliable, flexible and knowledgeable work-force with the proper tools to thrive in the cutting-edge BPO market can make the difference between a good company and a great company. We enjoy working together with clients in the world’s most dynamic industries, to develop complete business process solutions that exceed our clients’​ expectations.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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