$10 mil. - $25 mil.
Erwin Ernesto Manansala , President
About Puzzlebox: Review and comparison
Puzzlebox Inc. is a customer service solution provider. The firm has its headquarters in Taguig, Philippines. Since 2016, this Business Process Outsourcing (BPO) firm has provided intelligent digital solutions.
As a result of their effectiveness, Puzzlebox Inc. has expanded to Houston, Texas, USA. The company’s current company size is 51 to 200 employees.
PuzzleBox BPO, Inc. is an outsourcing company that offers customer services, social media services, website services, and a wide variety of other digital services.
The firm aims to give business owners a chance in the global market. Puzzlebox Inc.’s knowledge and implementation of technology have helped many businesses automate and improve their business process.
Puzzlebox Inc. provides 24/7 voice (inbound and outbound) and non-voice (chat and email) customer support services. The firm offers outsourcing solutions to both local businesses in the Philippines and international clients, which has positively influenced the country’s economy.
Puzzlebox’s BPO services and pricings
Puzzlebox Inc. provides the following services:
- 24×7 voice or non-Voice
- Website management and monitoring technical support management
- Live chat
- Live Q/A
- Promo management
- Logo/branding manual
- Poster and marketing collaterals
- Advertising design
- Campaign collaterals
- Industry or brand social media listening brand analytics and analysis
- Brand monitoring
- Competitive monitoring
- Industry/trend scanning
- Hack investigation management
- Game camps/testing
- PC and mobile app/game quality assurance and testing
- Content language localization
- Digital strategy
- Social media moderation and monitoring content management
- Live social media event coverage
- Social and web ad placements
Web/app design & development
- Web/app design
- Web/app implementation
- Web/app management and maintenance UX plan and execution
Puzzlebox Inc.’s pricing
The company’s pricing depends on the specific solution they offer to their clients.
However, the firm’s core mission is to provide high-quality and cost-efficient outsourcing services to its clients.
How Puzzlebox outshines its competition
The mission and vision of the firm have made them stand out from other customer service solution providers. Puzzlebox Inc. provides exceptional and affordable services, which is a rare mix.
The company’s vision is to empower society by increasing work opportunities for qualified candidates. Also, helping businesses grow by connecting them to the ideal employees, creating suitable work environments, and helping them market their products and services.
Erwin Ernesto Manansala (President)
Erwin has a lot of experience in the IT industry. He has a Bachelor of Science in Computer and Information Sciences.
Apple Esplana-Manansala (Vice President/Co-founder)
Apple co-founded PuzzleBox Inc. with her husband, Erwin. She is an innovative leader with over 12 years of experience in marketing and business development.
Puzzlebox reviews and comparisons
The firm’s website has a lot of positive reviews from its clients and partners. Here are some of them:
“As our partner, Erwin was always patient, resourceful, and accommodating. He would always make it happen, especially when we needed it the most. Highly recommend him and his company PuzzleBox if you need to outsource social media operations and services!”
- Carlo Ople (VP and Deputy Head for Public Affairs, PLDT)
Puzzlebox’s contact information
Puzzlebox’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected]-inc.com or call (02) 310 1227.