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Mobilunity BPO

Overview

Mobilunity will help you find the best experts for your business, each of which will be completely appropriate for your needs. We have more than 10 years of experience and guarantee that the services will be provided in the best quality.

What Mobilunity BPO offers its clients

We have unique experience in working with different markets and can match a very flexible team to any need.

How Mobilunity BPO outshines the competition

Our company has many highly qualified specialists in the field of IT and marketing, which gives us the opportunity to recruit better in this industry. Also, significant experience with different projects helps us to identify potential difficulties that may arise during the operation of your business and remove them before they arise.

Mobilunity BPO company structure

Mobilunity BPO is a division of Ukrainian IT company Mobilunity, which is focused on providing a wide range of services related to the organization of business processes.

Headquarters

vulytsia Dmytrivska, 92-94, Shevchenkivskyi District, Kyiv City 01135, UA

Public or Private

public

Seats or staff

100-249

Revenue

-

Industries
  • Digital Marketing
  • Ecommerce
  • Educational Businesses
  • Financial Services
  • Hardware Tech/IT
  • Recruiting Staffing
  • SaaS
  • Software Tech/IT

Details

Executive

Kateryna Boiko

Year Founded

09/08/2010

Countries of fulfillment
  • Albania
  • Poland
  • Romania
  • Serbia
  • Ukraine
Sectors
  • Build-Operate-Transfer
  • Customer Service
  • Digital & Content Marketing
  • Full service BPO
  • Human Resource & Legal
  • Outsourcing Consultancy
Contact information

+380 73 425 6673

https://mobilunity-bpo.com/


About Mobilunity BPO: Review and comparison

Mobilunity BPO is among the leaders in sourcing, hiring, and retaining top Ukrainian talents for businesses worldwide. It is a branch of Mobilunity, which specializes in IT services. 

This BPO services company is backed by over a decade of experience working with clients in various industries. Founded in 2010, Mobilunity BPO commenced its humble beginnings as a marketing agency. 

Later, in 2017, it expanded its services, offering a wide array of outsourcing roles.

Companies of all sizes and industries can acquire seasoned specialists, from software engineers and customer support representatives to data annotation experts.

Mobilunity BPO Outsourcing

Mobilunity BPO is headquartered in Kyiv, Ukraine. As stated on its website, the company has catered to 40+ businesses all over the world and has successfully completed over 1000+ projects.

Among Mobilunity’s global clients include Opportunity Network, ServIT, XPLG, and Booqable. 

In building dedicated remote teams from Mobilunity BPO, all businesses have to do is follow these steps: 

  • Submit a request 
  • Attend the scheduled call with Mobilunity BPO’s Sales Manager 
  • Sign a mutual NDA 
  • Screen candidates 
  • Start working with remote staff

Mobilunity BPO’s BPO services and pricings

Mobilunity BPO’s offered roles are divided into four core services:

Customer support services – its wide range of customer support roles include: 

  • Helpdesk services 
  • Technical support
  • Inbound requests processing
  • Pre-sales support
  • Customer care
  • Knowledge base management
  • Omnichannel customer support
  • E-commerce support
  • SaaS support

Marketing and sales services – Mobilunity BPO has inbound and outbound marketing professionals specializing in the following: 

  • Telemarketing
  • Lead generation
  • Leads qualification
  • Social media management
  • Content moderation
  • Market research
  • SEO services outsourcing
  • Sales outsourcing

Back office support services – its offered back office functions are: 

  • HR services
  • Full-stack recruiting
  • Candidates research
  • Application processing
  • Outsourcing exit interviews
  • Virtual assistance
  • Data entry
  • File conversion
  • Document formatting
  • MS Office outsourcing

Data annotation services – Mobilunity BPO’s data annotation experts can handle: 

  • Image labeling
  • Text annotation
  • Video labeling
  • Audio annotation
  • Data anonymization
  • Data labeling
  • Chatbot training

Mobilunity BPO’s pricing

Mobilunity BPO pricings are not openly available as they are based on specific services requested. However, clients may request a quote by providing additional information about their company’s needs.

How Mobilunity BPO outshines its competition

Over the last few years, Ukraine has been dubbed as one of the top outsourcing destinations, especially when it comes to IT-related functions.

Mobilunity BPO’s diverse talent pool, combined with its significant experience in the outsourcing field, makes it a top contender in the market.  

On top of that, this outsourcing provider prides itself in cultivating lasting relationships with clients, devising a creative recruitment strategy, and focusing on retaining top-tier talents. 

Key executives

Cyril Samovskiy (Founder and CEO)

Cyril is a graduate of one of the illustrious schools in the country, Kyiv Polytechnic Institute. 

Aside from his in-depth technical background, he is also renowned for his excellent track record in international business, IT, Marketing, and Finance operations, including corporate and change management and human resources. 

Andrina Samovska (Managing Partner)

Besides being Mobilunity BPO’s Managing Partner, Andrina is also the Head of the company’s back office operations.

She has an extensive background in human resources and recruitment. 

Mobilunity BPO reviews and comparisons

Mobilunity BPO has a whopping 4.6 out of 5 overall rating on Glassdoor. It has also received 89% of CEOs’ approval on the same platform. 

According to one of its reviews from a current employee, it is “a nice place to work.” Another review from a former employee stated, “Awesome team, Booming company.”

The company is also highly regarded in Clutch. One of its client reviews on the platform says, “We most appreciated their prompt replies and their problem-solving abilities.” ~ CEO, Bioenx SRL.

Mobilunity BPO’s contact information

Mobilunity BPO’s main headquarters is located in:

vulytsia Dmytrivska, 92-94, Shevchenkivskyi District, Kyiv City 01135, UA

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +380 73 425 6673.

References

Mobilunity BPO news, podcast & articles

Mobilunity BPO videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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