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We are a Customer Care Outsourcing Service located in India that offers complete Contact Management Solutions to global companies worldwide. We are certified under ISO 9001:2000 Quality Management System Standards. We are proud to offer a blended technology of voice and web, thus providing Technical Helpdesk, Customer Service, Telesales, Co-browsing and Pro-active Chatting.
We are uniquely positioned to provide today’s industry leaders with the most current technology and highest standards in outsourced services worldwide.



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Debopam De, CEO

Year Founded


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About ChoiceConnex: Review and comparison

ChoiceConnex is a private service company that offers customer care services and consulting services in India. The primary vision for the company is to give Contact Management Solutions globally. The company is a stronghold in the information technology sector and has been led by Debopam De, the CEO, since 2005.

The organization is based in Mumbai, Maharashtra, where they have been in operation since 1999. The ISO certified company is internationally and locally operational, handles BPO services, and specializes in Sales.

ChoiceConnex is highly reputable for its exemplary job in creating information systems for companies that aid communication within organizations. The preeminent BPO service management allows the easy fusion between technology via the web and voice coverage. With years of experience, their priority is customer satisfaction.

ChoiceConnex Outsourcing

ChoiceConnex is headquartered in Navi Mumbai, Maharashtra, and outsources service distribution for domestic and international consumers. This ISO 9000:2000 certified company currently has over almost 200 workers who offer a broad range of services using Quality management systems.

The efficacy of their management systems allows the customer service response to be swift and reliable. Additionally, ChoiceConnex has revolutionized the communication industry by ensuring experts handle contact management globally, and businesses can contact them 24/7.

ChoiceConnex’s BPO services and pricings

ChoiceConnex offers a variety of services to its consumers, and they include:

  • Logo Designs
  • TeleServices
  • BPO Services
  • Telemarketing
  • Call Center Services
  • Software Educational Services
  • Telemarketing Services

The quality of services offered by the company is unmatched, and its constant growth makes it expand to other sectors such as technical help desk, co-browsing, and proactive chatting.

ChoiceConnex’ pricing

The company thrives in its reliability and affordability, so procuring their services is done through quotation. Depending on the company size and the type of services they need, ChoiceConnex offers estimates for the specific services since they vary depending on the intensity of the work. The overall income of ChoiceConnex generated annually is approximated to total to 11million USD.

How ChoiceConnex outshines its competition

As the leading service company in India, the company uses the total quality management systems to ensure they are always the best in providing communications solutions in India and globally. Below are some values that make them outstanding.

  • Customer satisfaction 
  • Organized leadership and employee systems
  • Process-oriented systems to ensure adequate time and money management.
  • Continuous improvement systems to identify any gaps in the contact management structures
  • Data-driven decision-making processes.

Key executives

Debopam De

Debopam has been the current CEO of ChoiceConnex since October 2005; his previous qualifications precede his reputation. He worked with internationally recognized companies such as IBM, Stratasoft, DSS Mobile Communications Ltd, Phillips, NIIT Limited, and VIP industries.

ChoiceConnex reviews and comparisons

ChoiceConnex is a reputable BPO and service company that is internationally renowned. Emanating from India, there are no available company feedbacks which we can use to analyze it. However, similar companies offer the same services, like the Ubiquitous Technologies Philippines Inc. evaluating these two companies will assist in further research of the service sectors.

ChoiceConnex’s contact information

ChoiceConnex’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

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About OA

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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