About One World Direct: Review and comparison
One World Direct is a Business Process Outsourcing (BPO) provider that will take care of all of your company’s back-end processes. From country-wide and international shipping services to virtual assistants and call center services, this firm will help your business manage workflow with efficiency.
Headquartered in South Dakota in the United States, this firm balances small-town values with large-scale know-how and a global mindset. This firm was founded in 1994 and employs a staff of approximately 300 talented individuals.
This firm has reported revenues of USD 65-million.
One World Direct Outsourcing
One World Direct is headquartered in Mobridge, South Dakota. This firm has office buildings throughout the United States, Canada, and Amsterdam.
This firm’s European location in the Netherlands ensures know-how for smooth overseas shipping services. They also boast an office in Canada for a wider reach on the North American market.
One World Direct’s BPO services and pricings
The team at One World Direct offers contact center services, returns processing, and aids with international shipping. This firm customizes its service to support your business operations, no matter the assistance you need.
Some of the services offered by this firm include:
- EDI and Vendor Compliance
- E-com platform integrations
- National and International shipping
- USPS and FedEx claims
- Shopping Carts & Marketplaces
- Dedicated account management
- ERPs & OMSes
- Virtual Assistants
- Comprehensive Returns Services
- One-off projects
One World Direct’s pricing
For the team at One World Direct to learn the ins and outs of your business, a $200 start-up fee applies. After that, this firm bills on a per-use tier-based structure.
For correspondence via email, phone call, or chats, you will be charged as follows:
- $99 per week for 0-200 correspondences
- $200 per week for 201 to 400 correspondences
- $300/week for 401 to 600 correspondences
- $400 per week for 601 to 800 correspondences
- $500 per week for 801 to 1,000 correspondences
Virtual Assistants are 22-USD per hour.
Contact a customer service representative for more information regarding this firm’s pricing.
How One World Direct outshines its competition
Founded in 1994, One World Direct has nearly three decades of longevity and industry experience working with well-known brands.
Some of the famous brands that collaborate with this firm include:
- FIJI water
- The Wall St. Journal
Manning Hughson (VP of Information Technology)
Manning Hughson is the Vice President of information technology at this firm. Mr. Hughson has ample experience working in executive and management positions in various firms. He started with One World Direct in 2018 and became the VP of IT in 2019.
Jessica Houck (Warehouse Manager)
Jessica Houck is responsible for overseeing all processes in this firm’s warehouse. From international shipping to returns processing, Jessica Houck has overseen operations for this firm as a warehouse manager since 2002.
One World Direct reviews and comparisons
One World Direct has been accredited by the Better Business Bureau since 2008 and boasts an A+ rating.
Contact a helpful representative today for more information about the customer experience.
One World Direct’s contact information
One World Direct’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call .