View all outsourcing firms


4/5 • Glassdoor rating


Founded in 1982, Softtek is a global company helping organizations bridge the digital gap. With presence in North America, Latin America, Europe and Asia, Softtek provides Global 2000 organizations with technology solutions that create value through technology.

What Softtek offers its clients

BPO, ITO, nearshore, offshore, nearshore, SAP, AMS, application development, and digital transformation



Public or Private


Seats or staff



$1 bil. - $5 bil.





Blanca Trevino, President and CEO

Year Founded


Countries of fulfillment




Contact information

1932 4400


About Softtek: Review and comparison

Softtek is a global IT service provider headquartered in Monterrey, Mexico, with offices in Latin America, Europe, Asia, and the United States. The company has been in business since 1982.

As a “preferred service provider for several Fortune 500 organizations”, they have also been recognized as one of the “Best places to work” in Mexico (Expansion).

Softtek has grown from providing local IT services in Mexico to a sizable global footprint employing 15,000 professionals doing business in more than 20 countries. In 2019, they had a market capitalization of $1 billion (US).

Softtek Outsourcing

Softtek takes great pride in its nearshore outsourcing model. The term originated and was first coined by the company in 1997; it describes an outsourced location near its primary market. In 2002 the company advanced cost comparisons between nearshore and offshore outsourcing by introducing the Total Cost of Engagement concept. 

The Total Cost of Engagement illustrated lower operational costs and higher work performance efficiency than offshore outsourcing models. This data represents cost savings to the client. 

Softtek has recently been named a Top 15 Sourcing Standout by Information Services Group, a technology, research, and advisory firm. As well as being called a “Major Contender in Everest Group’s Intelligent Process Automation Solutions PEAK Matrix Assessment 2021”.

Softtek’s BPO services and pricings

Softtek is a global IT service provider that offers the following services:

  • IT Cost Optimization
  • Digital Sales Service
  • Customer Revenue Optimization
  • Agile Testing Services
  • Information Security
  • Software Engineering
  • Cloud Services
  • Intelligent Automation

The BPO has a proven record of experience working in many industries, including automotive, financial services, government and public sector, healthcare, and telecommunications.

Softtek’s pricing

Softtek’s pricing will depend on each client’s individual needs; however, the company charges a fixed monthly value per user with no hidden fees.

How Softtek outshines its competition

Softtek has consistently proven itself to be a leader in the IT field by delivering award-winning results. According to the company website, the BPO remains in the top tier of the industry by:

  • Lowering the costs of existing operations
  • Delivering better engineered and tested applications
  • Consistently increasing the business value of IT
  • Being part of the Global Outsourcing 100

With global delivery centers in Sao Paulo, Brazil, Wuxi China, La Plata, Argentina, La Coruna, Spain, and Bangalore, India, Softtek has increased its worldwide footprint over and above the competition.

Key executives

Blanca Trevino (President & CEO)

Blanca Trevino has served as Softtek’s President and Chief Executive Officer since 2000. President Trevino has led them to become the leading information services company in Latin America.

Augustin de la Maza (Chief Solutions Officer)

Augustin de la Maza has worked with the company for 27 years and is currently leading the Solutions Office. Augustin is also a frequent speaker at academic, government, and industry forums.

Fernando Mendez (Chief Shared Services Officer)

 Fernando Mendez entered the company in 1987 and is responsible for supplying global resources for company operations.

Softtek reviews and comparisons

Softtek is a global IT service solutions provider in Mexico. A comparison of the firm to other service solutions providers in Latin America is suggested.

Softtek’s contact information

Softtek’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:


Softtek news, podcast & articles

No news, podcast & articles available for this BPO

Softtek videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.