About Softtek: Review and comparison
Softtek is a global IT service provider headquartered in Monterrey, Mexico, with offices in Latin America, Europe, Asia, and the United States. The company has been in business since 1982.
As a “preferred service provider for several Fortune 500 organizations”, they have also been recognized as one of the “Best places to work” in Mexico (Expansion).
Softtek has grown from providing local IT services in Mexico to a sizable global footprint employing 15,000 professionals doing business in more than 20 countries. In 2019, they had a market capitalization of $1 billion (US).
Softtek takes great pride in its nearshore outsourcing model. The term originated and was first coined by the company in 1997; it describes an outsourced location near its primary market. In 2002 the company advanced cost comparisons between nearshore and offshore outsourcing by introducing the Total Cost of Engagement concept.
The Total Cost of Engagement illustrated lower operational costs and higher work performance efficiency than offshore outsourcing models. This data represents cost savings to the client.
Softtek has recently been named a Top 15 Sourcing Standout by Information Services Group, a technology, research, and advisory firm. As well as being called a “Major Contender in Everest Group’s Intelligent Process Automation Solutions PEAK Matrix Assessment 2021”.
Softtek’s BPO services and pricings
Softtek is a global IT service provider that offers the following services:
- IT Cost Optimization
- Digital Sales Service
- Customer Revenue Optimization
- Agile Testing Services
- Information Security
- Software Engineering
- Cloud Services
- Intelligent Automation
The BPO has a proven record of experience working in many industries, including automotive, financial services, government and public sector, healthcare, and telecommunications.
Softtek’s pricing will depend on each client’s individual needs; however, the company charges a fixed monthly value per user with no hidden fees.
How Softtek outshines its competition
Softtek has consistently proven itself to be a leader in the IT field by delivering award-winning results. According to the company website, the BPO remains in the top tier of the industry by:
- Lowering the costs of existing operations
- Delivering better engineered and tested applications
- Consistently increasing the business value of IT
- Being part of the Global Outsourcing 100
With global delivery centers in Sao Paulo, Brazil, Wuxi China, La Plata, Argentina, La Coruna, Spain, and Bangalore, India, Softtek has increased its worldwide footprint over and above the competition.
Blanca Trevino (President & CEO)
Blanca Trevino has served as Softtek’s President and Chief Executive Officer since 2000. President Trevino has led them to become the leading information services company in Latin America.
Augustin de la Maza (Chief Solutions Officer)
Augustin de la Maza has worked with the company for 27 years and is currently leading the Solutions Office. Augustin is also a frequent speaker at academic, government, and industry forums.
Fernando Mendez (Chief Shared Services Officer)
Fernando Mendez entered the company in 1987 and is responsible for supplying global resources for company operations.
Softtek reviews and comparisons
Softtek is a global IT service solutions provider in Mexico. A comparison of the firm to other service solutions providers in Latin America is suggested.
Softtek’s contact information