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VOXDATA

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About

Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs. To date we have
successfully managed over 400 call programs.

Headquarters

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Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

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Highlights

Domain Authority

19

Site traffic

91

OA ranking

-

Glassdoor rating

3.6

CrunchBase ranking

-

Details

Executive

France Couture, Owner

Year Founded

1995

Countries of fulfillment

-

Sectors

-

Contact information

1 800 861-9599

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https://www.voxdata.com/en/

Social media

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About VOXDATA: Review and comparison

VOXDATA is a call center solutions company that employs modern technology and real people to share client goals. Their dedicated staff strives to accomplish the company’s vision of becoming the leader in outsourcing customized, innovative contact center solutions.

VOXDATA was started in 1995 with the intent to provide quality customer service for businesses of all kinds. They have experience assisting with committed clients across various industry verticals like finance, insurance, energy, utilities, and telecommunications. 

Boasting over two decades of experience, VOXDATA can provide maximum efficiency, as they have for over 250 previous call programs. Their success has earned them several distinctions and designations like ISO certification and a Top 50 Award for businesses in North America.

VOXDATA Outsourcing

This BPO is all about outsourcing their Canadian talent to companies in need of call center management. In particular, they have provided significant value for Canadian businesses and earned a place on the Canadian Marketing Association in 1997.

VOXDATA’s BPO services and pricings

VOXDATA is a professionally staffed customer service agency. Their unparalleled support for their industry partners and clients helps them fulfill their integrity, accountability, and collaboration mission. Some of their many services include: 

  • Outsourced call center operations throughout the week
  • Crisis management operations
  • Integrations with various back-end systems and pre-existing databases
  • Deployment of solutions tailored to your company’s needs
  • Quality assurance archiving and cataloging
  • Collections servicing for reducing losses and missing payments

The goals of this firm are tied directly to your company’s goals. It serves to precisely complement the services you can provide to customers and cover you in spots you might be lacking for whatever reason.

VOXDATA’s pricing

VOXDATA’s pricing will depend on the specifics of each job and the needs of each client. The contact page for the company includes the locations for their two offices in Montreal and Mississauga. Both toll-free phone numbers and email addresses are freely available on this page as well.

How VOXDATA outshines its competition

VOXDATA has an edge in the field of outsourced customer service. Its call center strategies for total coverage are difficult to surpass. Their services cover:

  • Call center customer support of all kinds
  • Email management, including reception, automated replies, and follow-up services
  • Business-to-business services aimed at expanding customer bases and increasing return on investment
  • Management and analysis of all customer interactions for quick correction and improved satisfaction analytics

The support of this company has led to many successful testimonials from companies in a wide variety of business sectors over the years.

Key executives

France Couture (Owner)

France Couture is the current owner and president of the company, as she has been for the past 27 years. She has received the H.E.C. Relève d’Excellence Award in the Business Creation category in 1997 and has more than two decades of relevant experience.

VOXDATA reviews and comparisons

VOXDATA is a well-accredited BPO with over 1111 employee reviews on Glassdoor. They also feature on multiple lists through their Crunchbase page

VOXDATA’s contact information

VOXDATA’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

References

https://www.glassdoor.com/Overview/Working-at-Voxdata-EI_IE246276.11,18.htm

https://www.crunchbase.com/organization/voxdata

VOXDATA news, podcast & articles

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VOXDATA videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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