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One Point One Solutions Ltd

3.5/5 • Glassdoor rating

Overview

One Point One is more than just a service provider. We are a partner in your business success, offering you the best in business process management solutions. We are a publicly listed company, which means we uphold the highest levels of transparency and accountability, so you can trust us with your business needs. We are also certified by ISO 9001:2015, ISO/IES 27001:2013, SOC1 and SOC2, which demonstrate our commitment to quality and security in everything we do. Our clients’ data is always safe with us.

We have over 40 unique processes that can help you improve and optimize your business operations. Our team is constantly researching technologies and industry trends such as social media, mobility, automation and IoT, so we can offer you the most innovative solutions. Our team of experts are passionate about delivering excellence and value to our clients.

We understand that every client is different, and we customize our solutions to fit your specific needs and goals. We don’t just provide services, we build long-term relationships with our clients and help them achieve their business objectives.

What One Point One Solutions Ltd offers its clients

End to end contact center transformation solutions.

One Point One Solutions Ltd company structure

One Point One Solutions is a leading Business Process Management (BPM) player. The company was incorporated in the year 2006. The company offers technology, accounting, skill development and analytical solutions that help businesses build better capabilities and enable them to achieve seamless growth. The company serves various industries like Telecom & Broadcasting, Retail and E-commerce, Consumer Durables & FMCG, Banking and Finance, Travel & Hospitality and Insurance. The company has 5 service centres across Navi Mumbai, Gurgaon, Chennai, Bangalore and Indore with 5,500+ seats per shift basis. The company offers services like customer care, lead generation, content management, voice analytics, accounts payable and receivable, SME Management, predictive analytics, Chatbots, IVR, voice analytics and E-mail management. Akshay Chhabra is the founder of 1Point1 Solutions Ltd., he focuses on technology-driven innovation to build efficiencies and surge ahead in the BPM space.

The company was listed in the year 2017. The company boasts of 40 leading clientele spread across sectors.

Headquarters

C/42, TTC Industrial Area, MIDC, Village Pawane,, 400705, Mumbai, Maharashtra

Public or Private

public

Seats or staff

1000-4999

Revenue

$25 mil. - $50 mil.

Industries
  • Ecommerce
  • Energy
  • Financial Services
  • Food & Beverage
  • Government
  • Hospitality
  • Public Utilities
  • Retail
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Rajiv Desai, Vice President of Digital Transformation

Year Founded

01/01/2012

Countries of fulfillment
  • India
Sectors
  • Customer Service
  • Full service BPO
  • Outsourcing Consultancy
  • Specialized BPO Vertical
Contact information

+912261656363

https://www.1point1.com/


About One Point One Solutions Ltd: Review and comparison

Established in 2014, One Point One Solutions became a Public Listed Company in 2017. The company specializes in digital services that aid in growth for its client partners. 1Point1 Solutions continues to grow with over 180 million transactions monthly and annual revenue of $14 million.

The company is IS0 9001 and 27001 certified, supporting its dedication to high customer and security information standards.

One Point One Solutions Ltd Outsourcing

Headquartered in Navi Mumbai, One Point One Solutions is one of India’s larger BPO companies with over 1000 employees. Additionally, there are four service centers located in Gurgaon, Indore, and Bangalore. 

Services are available in English as well as 12 regional languages of India.

One Point One Solutions Ltd’s BPO services and pricings

One Point One Solutions offers a variety of outsourcing services, including the following:

  • Accounting & Finance
  • Back office services
  • Business solutions
  • Contact center services
  • Technology support

The BPO has experience serving multiple industries. They most frequently partner with banking & finance, consumer durables & FMCG, e-commerce, insurance, retail, telecom, and travel & hospitality.

One Point One Solutions’ pricing

Pricing for their services is not public and is subject to individual assessment. 

One Point One Solutions is committed to adding value to their client’s businesses by optimizing workflow. By improving essential processes, clients experience cost savings.

How One Point One Solutions Ltd outshines its competition

One Point One Solutions strives to co-create a better future with their clients. With strategies promoting cooperation and innovation, the BPO aims to be a leader in new ideas. 

The BPO supports technology implementation with 75 revolutionary processes. From IT infrastructure to omni-channel experience, 1Point1 Solutions optimizes workflow and helps clients integrate innovation.

Key executives

Akshay Chhabra (Founder & Managing Director)

Akshay Chhabra fosters the company’s core values with a focus on engaging new challenges. His experience with the outsourcing industry includes skills in strategic planning, business development, and management information systems (MIS).

Akashanand Arun Karnik (Wholetime Director)

Akashanand Karnik is a hands-on leader with 15 years of experience with BPMs and management solutions.

Sunil Kumar Jha (CFO Executive Finance)

Sunil Jha joined the company in the role of VP Accounts & Finance in 2016, becoming CFO one year later. He is results-orientated with 15 years of experience in business finance and related areas.

Lav Kush (Vice President of Digital Transformation)

Lav Kush started at the company in 2015. He’s a driven worker with an extensive background in customer service and innovation.

Vikas Talikoti (Vice President Operations)

Vikas Talikoti joined the company in 2020 with five-plus years of international operations management and 2.5 years with domestic departments. He is Six Sigma Black Belt Certified, a signal of his mastery of leadership skills.

One Point One Solutions Ltd reviews and comparisons

Reviews for 1Point1 Solutions are limited outside testimonials. However, featured client testimonials describe the company as detail-orientated, committed to excellence, and supportive of its clients.

One Point One Solutions is comparable to similar-sized Indian-based BPOs, such as Invensis and Teleperformance.

One Point One Solutions Ltd’s contact information

One Point One Solutions Ltd’s main headquarters is located in:

C/42, TTC Industrial Area, MIDC, Village Pawane,, 400705, Mumbai, Maharashtra

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +912261656363.

References

https://www.crunchbase.com/organization/one-point-one-solu

One Point One Solutions Ltd news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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