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Eric Suzor, Founder & CEO
About Swivelt: Review and comparison
Swivelt is an outsourcing consulting company established in 2018. Swivelt accelerates client growth through fully managed customer channels.
Additionally, Swivelt is a global division of Nityo Infotech, with 25 years of developing fortune 500 companies and start-ups.
One of the first to create an all-in-one business performance management platform, Swivelt provides collaborative experts motivated to build high-performing teams for their clients.
Based in Singapore, Swivelt provides technological and digital solutions for clientele worldwide. There are also 35 locations across 30 countries, including both substantial multi-lingual operations to local centers.
Swivelt’s BPO services and pricings
Services offered by Swivelt consist of consulting methods and fully managed solutions. The following are service areas available from Swivelt:
- Back Office Outsourcing
- Business Assessment
- Customer Support
- Growth Consulting
- Managed Business Solutions
- Marketing Outsourcing
- Performance Management
- Project Management
- Recruitment and Training
- Remote Work Management
- Sales Outsourcing
- Social Media Management
There are five package options for Swivelt’s iStrives, with each available as annual or monthly subscriptions. Annual packages receive a discount. Prices are per user, not per client.
“Essential” is the basic plan and has the lowest price option at $8 annually. It includes iPerform, iGamify, iRewards, iHive, iCollaborate, and iTask. Each package contains these essential functions but with additions at each level.
“Advanced” adds iToolbox and iBoards for $15 annually. “Pro” adds iPeople and iProjects for $20 annually. “Premium” costs $30 annually with additions iCRM, iCustom, and iJourney.
The last option is a custom bundle, which uses the essential plan as a base combined with the client’s preferred features. As the add-ons are custom, the price will reflect the client’s choices. Swivelt calculates costs after filling out an application.
How Swivelt outshines its competition
Swivelt utilizes the GaaS approach: Growth as a Service. With a dedicated road map, Swivelt helps clients increase productivity and create sustainable outcomes. Swivelt is committed to improving client processes and developing continuous advancement.
The company platform, iStrives (the Front Door to Your Business), is an all-in-one managing platform. The platform connects with customers and employees through various digitized processes. One unique feature is gamification, which encourages employee engagement through social mechanics, visual gauges, contests, custom rewards, and more.
Swivelt competes against itself, striving to untap potential through a holistic experience. By committing to partnerships, Swivelt values clients and celebrates their growth.
Eric Suzor (Founder & CEO)
With over 20 years of working with fortune 500 companies, Eric Suzor’s experience includes international sales, marketing, and operations. His goal is to bring high-quality digital solutions and encourage peak performance for companies of all sizes, from start-ups to global businesses.
Swivelt reviews and comparisons
Case studies promoted on the Swivelt website showcase evidence of increased profits, decreased processing time, reduced operating costs, and improved conversion rates.
SoftwareSuggest awarded Swivelt The Champions Fall 2020 badge. Swivelt works with a range of clients between mid-sized businesses and significantly larger ones. Thus, it is comparable to BPOs that similarly collaborate with mid-sized clients.
Swivelt’s contact information
Swivelt’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +65 9658 2036.