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4.0/5 • Glassdoor rating


A completely new level of outsourcing. The premium quality of marketing, sales, customer support, and IT services. We help you to grow and scale your business.

What Swivelt offers its clients

Complete sales pipeline process outsourcing from lead generation till customer retention stage. We help to grow and scale your business both in B2C and B2B sales and marketing. We manage channel partners and retail customers via multiple communication channels by means of building dedicated teams.

How Swivelt outshines the competition

With our Hosted Services, the next generation of frictionless disruptive outsourcing solutions to help organizations focus, grow and scale.

Swivelt company structure

We are a boutique subsidiary of a large multinational IT outsourcing company, with headquarters in Singapore and having its presence in more than 25 countries all over the world.

Sample highlight service offering of Swivelt

Great startup package, covering such sales pipeline stages as Lead Profiling, Lead Generation, Conversion, Deals Closure, and Customer Retention. All dedicated team set up deliberately for your project and able to work in any languages you need.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Eric Suzor, Founder & CEO

Year Founded


Countries of fulfillment




Contact information

+65 9658 2036

About Swivelt: Review and comparison

Swivelt is an outsourcing consulting company established in 2018. Swivelt accelerates client growth through fully managed customer channels.

Additionally, Swivelt is a global division of Nityo Infotech, with 25 years of developing fortune 500 companies and start-ups. 

One of the first to create an all-in-one business performance management platform, Swivelt provides collaborative experts motivated to build high-performing teams for their clients.

Swivelt Outsourcing

Based in Singapore, Swivelt provides technological and digital solutions for clientele worldwide. There are also 35 locations across 30 countries, including both substantial multi-lingual operations to local centers.

Swivelt’s BPO services and pricings

Services offered by Swivelt consist of consulting methods and fully managed solutions. The following are service areas available from Swivelt:

  • Back Office Outsourcing
  • Business Assessment
  • Customer Support
  • Gamification
  • Growth Consulting
  • Managed Business Solutions
  • Marketing Outsourcing
  • Performance Management
  • Project Management
  • Recruitment and Training
  • Remote Work Management
  • Sales Outsourcing
  • Social Media Management

Swivelt’s pricing

There are five package options for Swivelt’s iStrives, with each available as annual or monthly subscriptions. Annual packages receive a discount. Prices are per user, not per client.

“Essential” is the basic plan and has the lowest price option at $8 annually. It includes iPerform, iGamify, iRewards, iHive, iCollaborate, and iTask. Each package contains these essential functions but with additions at each level.

“Advanced” adds iToolbox and iBoards for $15 annually. “Pro” adds iPeople and iProjects for $20 annually. “Premium” costs $30 annually with additions iCRM, iCustom, and iJourney. 

The last option is a custom bundle, which uses the essential plan as a base combined with the client’s preferred features. As the add-ons are custom, the price will reflect the client’s choices. Swivelt calculates costs after filling out an application.

How Swivelt outshines its competition

Swivelt utilizes the GaaS approach: Growth as a Service. With a dedicated road map, Swivelt helps clients increase productivity and create sustainable outcomes. Swivelt is committed to improving client processes and developing continuous advancement.

The company platform, iStrives (the Front Door to Your Business), is an all-in-one managing platform. The platform connects with customers and employees through various digitized processes. One unique feature is gamification, which encourages employee engagement through social mechanics, visual gauges, contests, custom rewards, and more.

Swivelt competes against itself, striving to untap potential through a holistic experience. By committing to partnerships, Swivelt values clients and celebrates their growth.

Key executives

Eric Suzor (Founder & CEO)

With over 20 years of working with fortune 500 companies, Eric Suzor’s experience includes international sales, marketing, and operations. His goal is to bring high-quality digital solutions and encourage peak performance for companies of all sizes, from start-ups to global businesses.

Swivelt reviews and comparisons

Case studies promoted on the Swivelt website showcase evidence of increased profits, decreased processing time, reduced operating costs, and improved conversion rates.

SoftwareSuggest awarded Swivelt The Champions Fall 2020 badge.  Swivelt works with a range of clients between mid-sized businesses and significantly larger ones. Thus, it is comparable to BPOs that similarly collaborate with mid-sized clients.

Swivelt’s contact information

Swivelt’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +65 9658 2036.


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About OA

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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