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Indox is an award-winning and leading Business Process Outsourcing (BPO) company based in Cape Town, South Africa. We relieve businesses of the roles and responsibilities of many of their internal processes.

We collect documents of borrowers who approach a credit provider for a loan, offer call center services from acquisition to customer service, and encourage a digitized, paperless office.


What Indox offers its clients

We extract and verify data, as well as manage whistleblowing hotlines and customer complaint lines. Our services are offered as a complete business process outsourcing (BPO) solution in Cape Town, South Africa.

How Indox outshines the competition

With more than 65 years of combined experience in business process outsourcing solutions in Cape Town, we are more than qualified to handle all of your business document processing, call center outsourcing needs, and much more.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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