$1 mil. - $5 mil.
About Honest Answering: Review and comparison
Honest Answering offers Business Process Outsourcing (BPO) services to their clients. They are a 24/7 live answering service to which clients can forward their calls. Rarely do people enjoy being on hold or leaving numerous messages; clients of Honest Answering can forward their clients to a live service with an actual representative in real time as opposed to being subject to a series of recordings.
Honest Answering Outsourcing
Honest Answering’s headquarters are in Houston, Texas. The company was created in 2010 and offers services all over the United States. All operators working for Honest Answering are currently in the United States; they will be in the same time zone and familiar with the locations of Honest Answering’s clientele.
Honest Answering’s BPO services and pricings
Services provided by Honest Answering include the following:
- Live Answering – Business Day
Like having a receptionist in your office, the daytime answering service is open during your office hours and will send you your messages by email, text or fax. Business owners are not always able to answer every call, which can leave their clients with a negative first impression. Honest Answering creates a positive experience for your clients by answering every time.
- Live Answering – After Hours
Many companies require urgent messages to be passed on at any time of the day or night. This service provides after-hours care to your clients and will patch the message through to a staff member or send the message by text or email, depending on the severity of the call or the client’s need.
- Voicemail with Operator on Demand
This hybrid model is for clients that only need an answering machine for non-urgent calls but also a live operator for emergencies. Callers have the option to be patched through to a person in an emergency. Non-urgent matters will be left as a documented message to be dealt with during office hours. This service can also be scheduled depending on the needs of the client.
Honest Answering’s pricing
Honest Answering’s pricing will depend on the needs of their unique clients. Current clients range from doctors, veterinarians, service companies, corporate offices, and many more. Because of the diverse array of customers, pricing is determined on a per-client basis. However, the live answering service can remove the need for a full-time receptionist, saving clients significantly each year. Honest Answering “can do 90% of the job at 10% of the cost.”
For a free, no-obligation two-week trial visit their website today or call 855-247-6767 for a customized quote.
How Honest Answering outshines its competition
By offering superior working conditions for their operators, all of whom are located in the United States, Honest Answering sets itself apart from the competition. They hire exceptional operators with solid customer service skills and pay them well for the industry. Clients of Honest Answering know their calls are being looked after in real-time, in the same time zone and not by a stranger halfway across the world.
John Vaughn (CEO, Founder, and Owner)
Vaughn states, “One of the things I enjoy most about my job is talking with customers, figuring out what’s most important to them, and then figuring out a way to apply our services and technology to solve their problems. It’s like a big puzzle waiting to be put together.” He has served as CEO at Honest Answering for over 30 years.
Honest Answering reviews and comparisons
With under 50 employees, Honest Answering qualifies as a small BPO services provider and should be compared to similarly sized firms. Online reviews are currently unavailable.
Honest Answering’s contact information
Honest Answering’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 855-247-6767.