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Complete Call

3.0/5 • Glassdoor rating


Complete Call Solutions is an industry leader in providing customer relationship management (CRM) and business process outsourcing (BPO) solutions to a diverse client base. Headquarter in Omaha, Nebraska and utilizing a U.S. based global delivery model, CCS services clients worldwide. With our highly trained and talented stateside agents, we provide the best in class customer support. CCS proudly manages customer relations on behalf of some of the most well known brands in the world, providing customer service, technical support, customer acquisition, and social media programs. Our customized approach is a great solution for any size company



Public or Private


Seats or staff



$10 mil. - $25 mil.





Jenny Gilmore, VP

Year Founded


Countries of fulfillment




Contact information


About Complete Call: Review and comparison

Complete Call Solutions (CCS) tops the list when it comes to the provision of business process outsourcing (BPO) and customer relationship management (CRM) solutions to the clientele. It is situated in Omaha, Nebraska. Complete Call Solutions can serve clients worldwide, thanks to the effective and efficient U.S.-based global delivery model that they have in place. 

Complete Call Solutions was founded in 2008. This industry-leading BPO Company mainly focuses on providing quality customer support. It is also in charge of internet marketing, analytics solutions, web design, programming, and inbound support. Therefore, this makes their customized approach plausible for any company regardless of size. 

Over time, the company has experienced immense growth, which influenced its expansion. As a result, CCS set up satellite offices in Lawrence, Kansas, and Denver, Colorado. The company’s current size is 51 to 200 employees, and its last reported revenue is $ 17 million.

Complete Call Outsourcing

Complete Call Solutions runs its operations exclusively in the U.S. The company asserts its clients with higher customer service scores and better conversion rates because of the highly talented and skilled Brand Care Specialists. They are well versed in the industry and guarantee you a higher average order. 

CCS provides its clients with a variety of call center services to improve their connection with the customers. CCS tailors its services to meet the client’s specifications. Furthermore, clients can connect with customers via CCS’s BPO multi-channel call center, through chat messaging, or any other medium that fits the bill. Product knowledge and quality service is their main selling point. 

Complete Call’s BPO services and pricings

Complete Call Solutions is the leader in the call center industry providing the following services:

  • Customized CRM tool
  • Inbound services
  • Personalized Email Management
  • Interactive Voice Response Application
  • Social Media Monitoring and Response
  • High-Quality SMS

Besides, Complete Call Solutions provides its clients with unparalleled outsourced contact center services that align with your brand. This allows you to meet your client’s expectations. 

Complete Call Solutions pricing

Complete Call Solutions’ pricing is heavily dependent on the client’s business needs and requirements. You can get a quotation from the experts by filling out a form and identifying your exact needs as a business entity. Complete Call Solutions will provide you with impeccable services that will elevate your business to the next level. 

How Complete Call outshines its competition

Complete Call Solutions will redefine your whole business setup by ensuring that everything runs smoothly and seamlessly. Below are some of the benefits you get when working with CCS:

  • Access to the latest advancements in technology
  • Round the clock customer support
  • Enhanced efficiency and productivity
  • Cost-effectiveness
  • Guaranteed customer satisfaction
  • Unlimited support from experts at Complete  Call Solutions

Key executives

Jenny Gilmore (Vice President/CFO)

Jenny Gilmore has been Complete Call Solutions’ vice president since 2008. With the help of a dedicated and talented team, Complete Call Solutions has experienced an upward trajectory since its debut.

Complete Call reviews and comparisons

Complete Call Solutions’ primary objective is to provide their clients with timeless solutions that cater to all their needs. Currently, there are no reviews available for Complete Call Solutions. We recommend a comparison of the company with other key players in the industry. 

Complete Call’s contact information

Complete Call’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 402-204-5600.


Complete Call news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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