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Cebu Global Teleservices

About

CEBU GLOBAL TELESERVICES,INC. is a globally competitive sales- and customer-oriented organization that offers a wide array of practical, up-to-the minute solutions to all your outsourcing demands. Through personalized care, and focus on the unique needs of every customer, CGTS is fast distinguishing itself as one of the most-trusted call centers in the U.S., the Philippines and around the world.

We are a premier outsourcing organization stationed both in the Philippines and the United States. Our reputation is rapidly climbing to the top echelons of global call centers, due mainly to our personalized approach to every client’s unique requirements.

Certified by the SEC on December 2005, we opened our doors to the first batch of specialists on March 15, 2006. CGTS is currently operating via outbound route, specializing in sales or financial support for education in the United States.

In line with its pursuit for excellence and guided by the light of its mission, CGTS is open to all possibilities for customer and sales service innovation. We are steadily evolving, responding better to the fast-rising industry of Business Process Outsourcing (BPO).

CEBU GLOBAL TELESERVICES,INC. uses the expertise and talent of Filipino agents, combined with efficient operations management and call center technology to bring to our clients a wide array of effective telemarketing and outbound solutions. We give our clients concrete results in the various features of their marketing operations. Through our customized business solutions and services, we work in partnership with each client on a continuous basis, coordinating with our in-house resources to devise, organize and uphold effective and integrated solutions between our technological architecture and operational means, and our clients’ specific campaign and systems. We put into mind the necessity of marketing research and planning with the fundamental principles of commercial enterprise.

We deliver a program that is tailored to suit each client providing them with multiple service strategies, analytical reports, networking connection and security, integrated with high-level training modules for call agents and staff.

Equipped with advanced web-based tools and modern communications planning, matched with Filipino hospitality, industry and talent, Cebu Global capitalizes on sophisticated technology to perfect the delivery of customer care and satisfaction and building a lasting relationship with each customer.

 

 

 

 

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About Cebu Global Teleservices: Review and comparison

Cebu Global Teleservices is a BPO provider that specializes in telemarketing and outbound marketing. If you need help with things like lead generation, lead nurturing, or increasing brand awareness, this vendor offers the services you need.

It’s a vendor that works closely with its clients. You’ll go through an onboarding process during which the vendor will learn more about the way you work and the goals you want to achieve.

Cebu Global Teleservices delivers results by creating customized plans for each client. You’ll get a point of contact at Cebu Global Teleservices and will receive regular updates about your project.

Cebu Global Teleservices Outsourcing

You’ll find the Cebu Global Teleservices headquarters in Cebu City. Cebu City is a dynamic and fast-growing city in the Central Visayas region.

Cebu Global Teleservices’s BPO services and pricings

This BPO provider specializes in telemarketing. Here are some of the services you can outsource:

  • Outbound calls
  • Inbound calls
  • Lead generation
  • Customer care
  • IT needs
  • Market research

Cebu Global Teleservices’ pricing

You’ll have to contact this vendor to find out more about pricing. Prices can vary depending on what you need help with and the volume of calls operators will have to handle on your behalf.

You can contact Cebu Global Teleservices on Facebook or Twitter.

How Cebu Global Teleservices outshines its competition

Cebu Global Teleservices stands out thanks to its people. It’s a vendor that works hard to create a fun and dynamic workplace where operators are enthusiastic.

This business selects the best talent in the industry and offers training opportunities to help operators develop their skills. You can rely on this BPO provider to deliver consistent branding thanks to training modules operators will go through before they start working on your project.

There is also an emphasis on security when handling IT tasks or sharing data. Cebu Global Teleservices knows how to leverage technology and offer a flexible and modern experience with web-based tech tools.

This vendor also offers integration capabilities to deliver tech solutions that work with the infrastructure you already use.

Key executives

This vendor has a limited online presence and there doesn’t seem to be any executives who use social media or share their contact information online.

Cebu Global Teleservices reviews and comparisons

Other vendors in the telemarketing market have a much stronger online presence. Cebu Global Teleservices doesn’t have an official website. The vendor seems to rely on social media to communicate with potential customers, but these profiles aren’t updated regularly.

The official Facebook page of this BPO provider has a little over 500 likes, and they have 80 followers on Twitter.

It’s unclear how many people work for Cebu Global Teleservices, but this BPO provider seems much smaller than other telemarketing vendors based on its online presence.

There is a single review for this business on Google reviews. The user didn’t share any details about their experience with this vendor, but they chose a four-star rating to reflect that they had a positive experience.

Cebu Global Teleservices’s contact information

Cebu Global Teleservices’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call (+1) 727 375 3559.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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