All About You Answering Service

All About You Answering Service (AAY) delivers reliable live customer support while advancing a mission rooted in opportunity and community impact. 

Operated as a social enterprise of the Center for Living and Learning (CLL), AAY blends professional call handling with transitional employment for individuals building new career paths. 

The service launched in 2001 as an extension of CLL’s longstanding commitment to practical job training and its history of helping more than 300 people gain vital workplace and computer skills.

AAY grew from CLL’s Los Angeles programs and now supports a wide range of clients, including attorneys, skilled trades, home services, solar companies, medical offices, nonprofits, and regional organizations such as the San Fernando Valley Employer Advisory Council. 

Trained specialists answer calls, take messages, dispatch urgent requests, manage scheduling, and follow customized scripts that reflect each organization’s communication style.

AAY emerged as a forward-looking response to shifting nonprofit funding, giving CLL a sustainable way to create jobs for individuals who need a supportive environment to thrive. 

The service brings a human touch back to small businesses through friendly, capable representatives who act as virtual receptionists and deliver dependable customer experiences. 

The growing demand is already reflected in its impact, and AAY continues to welcome new partners seeking authentic, people-centered support.

All About You Answering Service approaches outsourcing as both a business solution and a pathway to meaningful workforce development. 

The team operates through CLL’s Apprenticeship and Job Readiness Programs, where trainees gain paid experience in customer care, call management, and office support. 

Participants learn accountability, communication techniques, and modern technology skills while contributing to high-quality service for every client.

AAY’s model creates a partnership that supports businesses and strengthens the community at the same time. Trainees work in a professional environment that encourages growth, confidence, and long-term career potential. 

Many graduates move into roles in administration, customer success, and operations, carrying forward the experience they developed during their time at AAY.

Clients receive dependable live operators, flexible service options, and a responsive team prepared to represent their brand with warmth and professionalism. 

Outsourcing to AAY allows organizations to elevate customer interactions while participating in a mission that uplifts individuals, building new futures.

All About You Answering’s featured services are divided into four categories: 

• Quality Customer Care – Answering Your Calls

• • • General Customer Service Support
    • Call Patching or Call Forwarding
    • Live Receptionist Message Taking
    • “If” Messages
    • Call Monitoring and Recording
    • Voicemail
    • Web Callback
    • Take Messages
    • Send Messages by Email or Text
    • Faxing and Scheduling
    • Toll-Free Numbers

• Professional Representation

• • • Personalized Scripting Through Cloud-Based Contact Care Technology
    • Receptionist Services
    • General Administrative
    • Price Quoting
    • Call Screening
    • Customized Reporting
    • Agent Scripting

  • Managing Customer Data
    • Data Capturing
    • Customized Reporting
    • Toll-Free Numbers
    • Call Screening
    • Data Entry
    • Customer Records
    • DNC Compliance

• Project-Based Services

• • Community Outreach Services
  • Event Support and Coordination
  • Outbound Campaign Assistance
  • Bilingual Support, Based in Los Angeles

All About You Answering Service’s pricing

All About You Answering Service offers transparent, customizable pricing designed to fit the needs of small businesses, professionals, and growing organizations. 

Companies can request a tailored quote by completing the form on AAY’s official website, allowing the team to recommend the most suitable service plan. 

Running a business often means juggling tasks that compete for attention, and reliable support can make all the difference.

All About You Answering Service rises above typical providers through a mission-driven approach that blends professionalism with genuine community impact:

Real calls, real impact

All About You Answering Service handles each call with care while advancing CLL’s training mission. Every interaction supports hands-on experience for individuals rebuilding their careers, giving businesses practical service and meaningful social contribution in one partnership.

Aligned mission
The team delivers more than routine call handling. Representatives gain paid training that strengthens confidence and skill development, creating a service model that uplifts workers and supports long-term employment growth.

Quality and care

Trained specialists operate in environments that mirror real-world expectations. This preparation results in polished communication, consistent accuracy, and service that reflects each client’s tone and brand.

Local, skilled representatives

All representatives are U.S.-based and trained to handle industry-specific scripts for law, healthcare, skilled trades, and other sectors.

Their familiarity with local communication styles adds authenticity to every customer interaction.

Trusted privacy practices

Strict privacy protocols protect sensitive information, and processes can adapt to specific compliance needs. All About You Answering Service brings heart, professionalism, and purpose together, giving businesses a partner they can trust.

All About You Answering Service’s current list of key executives and decision-makers is not publicly available as of this writing.

The Outsource Accelerator team will update this section as soon as this information is available.

All About You Answering Service stands out as a leading outsourcing partner in Los Angeles, offering live customer support backed by a mission that strengthens the local community. 

Although the company has not yet published reviews, organizations considering its services can benefit from comparing its offerings to other third-party providers in Los Angeles and similar firms across the United States. 

This approach helps businesses evaluate value, service quality, and the unique social impact AAY brings to the industry.

All About You Answering Service’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://allaboutyouansweringservice.com/

LinkedIn https://www.linkedin.com/company/all-about-you-answering-service

Facebook N/A

In addition, you may email them at info@allaboutyouansweringservice.com or call (818) 736-4179.