About Physicians Answering Service: Review and comparison
Physicians Answering Service began in 1990 with the goal of providing telephone answering and messaging services for the medical and dental industry. The company offers live operator services during business and after-hours 24/7 call monitoring.
The company also offers appointment scheduling services and an app for secure messages with HIPAA compliance with encrypted content.
The company has its headquarters in Portland, Oregon, and serves clients in the United States and Canada. The company has fewer than 100 employees. Its last reported revenue was $4 million.
Physicians Answering Service Outsourcing
Physicians Answering Service provides services for doctor’s offices, clinics, hospice centers, and dental offices. With decades of experience working in the medical industry, the company understands how to provide caring phone support whether the caller needs empathy, emergency dispatch, or other services.
Several organizations have awarded Physicians Answering Service with noteworthy recognition. In 2020, The Manifest named Physicians Answering Service the top Answering Service Company. Clutch awarded the company with a Top Voice Services award for 2021.
Physicians Answering Service’s BPO services and pricings
The company offers a 14-day free trial for medical offices, hospice centers, clinics, and dentists. Their services include:
- 100% HIPAA compliance
- Multilingual answering services
- Voicemail and telephone number rentals
- Automated call screening
- Appointment scheduling and confirmation calls
- Conference calls
- Disaster backup
- Patient follow-up calls
- Office-hours coverage
- Telephone, email, and text messaging
Physicians Answering Service’s pricing
Physicians Answering Service offers several up-front pricing packages. Most include preset minutes with holiday fees. The introductory package includes 50 minutes at $55 per month with email, voicemail, and more standard services. The top package is the Gold Package with 325 minutes for $300 per month.
The company also offers additional services like secure messaging and on-call schedule maintenance. It can customize packages if a standard package does not fit.
How Physicians Answering Service outshines its competition
The organization has been providing phone and messaging services for the healthcare industry for over three decades. They offer affordable plans and customized options.
They outshine the competitors by offering:
- Fully redundant technology with off-site data storage;
- 100% HIPAA compliance;
- Assistance for busy on-site receptionists;
- Standard or customized phone greetings;
Physicians Answering Service has two sister companies that provide phone services for other industries. With their appointment scheduling and confirmation calls, health care providers experience fewer no-shows.
Rhea Brightmon (General Manager)
Rhea Brightmon has been the General Manager at Physicians Answering Service since 1990.
Cathy Todd (Operations Manager)
Cathy Todd has been with Physicians Answering Service for over 20 years.
Nancy Kotich (Director)
Nancy Kotich has been the Director at Physicians Answering Service since 1986.
Physicians Answering Service reviews and comparisons
Physicians Answering Service receives top reviews from clients. On Clutch.co, customers reflect on the company’s flexibility, reliability, and responsiveness. Physicians Answering Service has worked with several medical offices for decades.
Other reviewers comment on how the team at Physicians Answering Service routes calls to the correct channels. They are friendly and responsive.
Physicians Answering Service’s contact information
Physicians Answering Service’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 866-729-9935.